We went to Yellow Mountain for 3 days and stayed at the Crown Plaza, which is about an hour away from Yellow Mountain. The hotel staff is very knowledgeable about the area and are excellent at arranging transportations that will make your travel smooth.
The best part came with the worse. My family came down with food poisoning (not related to the hotel). We called the concierge close to mid-night asking for assistance as a few of us were feeling VERY VERY ill. The hotel staff actually went to the local pharmacy and picked up medication for us, and their assistance made the world of difference.
BIG thanks goes out to concierge staff TOM and STELLA for their excellent service and making our trip easier (and feeling better!). Would definitely stay here again if I go back to Yellow Mountain area.
Comment from Hotel Management
Jan 14, 2016 by Crowne Plaza Huangshan Yucheng, Hotel Management
Thank you very much for your choosing and stay with us, also thank you for having taken the time to share your experience with us. We are delighted to learn that you were satisfied with our hotel, especially our great service and excellent concierge, it's our pleasure to bring you satisfaction and convenience, we will absolutely share your praise with Tom and Stella, as well as all the hotel staff; meanwhile we are sorry for the restaurant service didn’t meet your expectation, we have recorded your opinion and let the relevant department follow up with action. Thank you again and we are sincerely looking forward to welcoming you back to Crowne Plaza Huangshan Yucheng in the near future. Happy New Year to you and your family!