Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews of Binniguenda Huatulco & Beach Club

4 out of 5
Binniguenda Huatulco & Beach Club
Blvd. Santa Cruz No. 201, Sector E, Santa María Huatulco, OAX

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 471 reviews" "
Rating 8 - Good. 163 out of 471 reviews" "
Rating 6 - Okay. 43 out of 471 reviews" "
Rating 4 - Poor. 27 out of 471 reviews" "
Rating 2 - Terrible. 7 out of 471 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and surroundings .WE did not like the noseeums insects bites
Stayed 4 nights in Mar 2024

10/10 Excellent

nancy ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our 10 day stay at the Binniguenda Hualtulco & Beach Club in late March 2024. We recognize there are higher end hotels in the area but it is the staff at this hotel that we love and really make the difference. Plus the beach access at the Niru Beach Club, an extension of the hotel, was outstanding and so beautiful. This is our second stay and we made it a point this time to watch all the evening shows. Great performances by the dancers! So talented! A special call out to Sylvia, our omelet cook; Freddie, the Niru Beach bartender; Oliver, the main hotel bartendar; Ulysses and Rosa, the wonderful hotel lobby receptionists; Jessica, the dinner greeter and food server; Raul, the manager who went the extra mile for arranging breakfast before our early plane departure and Jose, Carlos and Santiago too. And especially, Julio, at the front desk, who upon arriving remembered us from last year and was always so hospitable, friendly, and courteous. Such warm and loving smiles by the staff. Our thanks to you all!
Stayed 9 nights in Mar 2024

4/10 Poor

Hector David, Chicago

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The food was average, liquor selection is 4th class, mix drinks were Slurpees. Didn’t like the fact that you had to get a shuttle bus to pool by the beach and they kick everyone out at 530 to head back to the hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Karren Ann

Stayed 6 nights in Mar 2024

10/10 Excellent

Alejandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amiable and attentive. The location was perfect, walking distance from the beach.
Stayed 4 nights in Mar 2024

8/10 Good

Barbara Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food availability is limited and dinner is quite late. The upgraded suites are close to the show space so quite loud at night
Stayed 8 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small quiet quaint Very friendly staff
Stayed 7 nights in Feb 2024

2/10 Terrible

Lizette J

Traveled with family
Disliked: Amenities, property conditions & facilities
Poor quality food, lack of variety, sewer smell in the room and several public areas of hotel, dead bees around the desserts and flies all over the buffet trays. Bug in a blanket, dirty containers where food is prepared. Be aware that infinity pool is not onsite and you can access it only on certain hours and van transportation, so might be hard on knees or back if you have a bone problem or you have to walk 10 min in the heat of Huatulco. I got very sick from their food on 3rd and 4th, had to go to a doctor and general manager didn't approve any refund. They didn't care, never was able to talk to him in person, they only care for the money by the way is expensive for what you receive. I am a frequent traveler and never had an experience like this, so keep in mind this review when making your reservation. I stayed 5 days and also Canadian people said the same about disappointing of the pool not inside the property. Also noisy as the bar is in the middle of the hotel, so don't expect to be quiet after 11:30pm. The area around the hotel has many graffiti on old properties that are vacant.
Stayed 4 nights in Feb 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 7 nights in Feb 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained. Super quiet and staff were excellent. My only knock on it was at noon sharp you had to checkout and remove bracelet so charged for any drinks/food (very expensive) if you have to wait for a late afternoon flight.
Stayed 7 nights in Feb 2024

10/10 Excellent

Shannon

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to Santa Cruz Beach. Easy walk and get cabs. Staff are friendly. Beach Club is absolutely beautiful. Very enjoyably stay. We did upgrade our room which I do enjoy there. Basic rooms are decent there as well. The food and drinks needs some work but over all one of my favourite places to stay in Huatulco for the money.
Stayed 2 nights in Feb 2024

6/10 Okay

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had left to stay with our friends but forgot my winter boots in our room. When I went back to get them they were gone. The one little girl at the desk was not at all helpful and I didn’t feel was being at all honest with us. I had to return to severe cold weather with no warm boots.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Loved the pool area.,Convenient shuttle to the beach club. Staff were fantastic. Huatulco is very safe, clean and has great beaches.
Stayed 7 nights in Feb 2024

10/10 Excellent

Erinn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for a cosy comfortable stay if you want to avoid the big mega resorts. Rooms are basic and clean. Pool and area is fine with a fun little water slide. With the exception of breakfast. Just avoid the food, it’s barely passable. A correction that needs to happen. The bar doesn’t open till 11. Which is fine except that you need water and juice and refreshments while sitting by the pool. There is a small water cooler to fill Your own bottle with warm water which isn’t really great. The beach club is fantastic, clean and convenient. Freddy as the server Wes’s juggling bar tending and serving and he was amazing at it. All things considered. I will go back. Just never to eat.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the choices of two beautiful pools and a beach you can swim easily. The staff are just amazing and so accommodating! I feel they go above and beyond to help you. They speak very good English at the front desk which is helpful as my Spanish is not so great. We will definitely return to the property.
Stayed 26 nights in Jan 2024

10/10 Excellent

Bradley, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price... would stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Betty

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the staff. Very friendly and accommodating. It would be better if they had better WiFi and some English speaking channels or we had the ability to hook up our streaming things like firestick so we could have English channels. They also have to make sure warming trays on food are working so meals are hot. All in all we will return again. Lived the Beach Club the best!! Dave & Betty T
Stayed 14 nights in Jan 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, i got yhe room i wanted. But being a select customer i never got my bottle of complementary wine, and i asked several times. Also my air condtioner didnt work. It was looked at at least 2 times. But the staff was wonderful. Food was very good too.
Stayed 4 nights in Jan 2024

8/10 Good

DOUGLAS RONALD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach club was beautiful and very enjoyable with warm water and nice sandy beach. I liked some of the activities like ping pong table, the swing chair, and the availability of lounge chairs. The speciality restaurant reservations was at 8:30 and the nightly show was at 9- a conflict of time. Reservations would be better at 7:30 or 8 ?
Stayed 7 nights in Jan 2024

8/10 Good

Jose Luis

Liked: Cleanliness, property conditions & facilities
Needed better food plus help needed to moor existing.
Stayed 9 nights in Nov 2023
Response from Binniguenda Huatulco on Jan 25, 2024
Binniguenda appreciates your preference. We hope you come back soon; it is a pleasure to have you visit.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2023
Response from Binniguenda Huatulco on Jan 25, 2024
Binniguenda agradece su evaluación y su visita. Vuelva pronto

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Binniguenda Huatulco on Jan 25, 2024
Gracias por su visita y por evaluar nuestros servicios. Regrese pronto.

10/10 Excellent

Tracy, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mexican hotel with wonderful staff, walkable area and lovely beach club. Walls in hotel you can hear noise so may need earplugs to sleep. Friendly staff at this hotel. =)
Stayed 9 nights in Oct 2023

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hasta ahora, la estadía más placentera que hemos tenido en Huatulco. A diferencia de otros all inclusive , Binniguenda es acogedor. La comida no es hecha en serie, todo tiene un excelente sazón casero y ofrecen platillos mexicanos e internacionales para todos los gustos . Al ser un hotel más pequeño que otros all inclusive, tienen mas oportunidad de cuidar detalles, mantener limpio y dar un servicio excepcional. El staff es sensacional, nuestros meseros Eva, Elizondo y Freddy siempre fueron super amables y eficientes. Daniel del bar, el staff de animación y de recepción, todos super amables y profesionales. El club de playa , aunque no está dentro de la propiedad , es bastante bonito, cómodo y cercano . 10 de 10. El mejor de Huatulco. Definitivamente regresaría.
Response from Ventas on Oct 16, 2023
Gracias por sus comentarios que tienen gran importancia, para el equipo del hotel Binniguenda es un placer atender a cada uno de nuestros invitados, nos es grato saber que cada uno de nuestros Colaboradores realiza sus actividades en bien de todos nuestros invitados. Agradecemos su preferencia y recomendaciones. ¡Esperamos que regrese pronto para seguir sumando bellos momentos a sus recuerdos! ¡Saludos cordiales desde el bello Huatulco!

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Only the food is repetitive
Stayed 8 nights in Sep 2023
Response from Ventas on Oct 16, 2023
Thank you for your comments that are of great importance, for the Binniguenda hotel team it is a pleasure to serve each of our guests, we are pleased to know that each of our Collaborators carries out their activities for the good of all our guests. We appreciate your preference and we will keep an eye on the aforementioned point. We hope you return soon to continue adding beautiful moments to your memories! Best regards from beautiful Huatulco!

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place, you can’t ask for anything more, it’s better than the bigger resorts. The food, staff and the beach club were great. Super clean place too.
Stayed 4 nights in Oct 2023
Response from Ventas on Oct 16, 2023
Thank you very much for staying at Binniguenda, it is a joy for us to know that our guests enjoy the services we offer, our collaborators are committed to the service, ensuring that each time our guests feel happy being at home. We hope to see you back soon.

10/10 Excellent

Eugenia, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Great place all around!!! Food is amazing, stuff is very attentive and friendly.
Stayed 4 nights in Sep 2023
Response from Binniguenda Huatulco on Oct 2, 2023
Hotel Binniguenda appreciates your preference. We hope you come back soon, it is a pleasure to have you visit.

6/10 Okay

Kokito

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Esmeralda

Traveled with family
Disliked: Staff & service, property conditions & facilities
Nothing like the pictures they have in the website it is a small hotel with an old pool. The beach club is small with only one pool and one restaurant. They have a snack bar where you have to order the food from your table, we ordered some wings and they only gave us 3 small wings. Plus they close at 5 every day. In the buffet, they are the ones serving the food you can not get yourself, you have to wait until they serve the food to you in small amounts. In my opinion that is not all-inclusive. The worst part is we couldn't have dinner in the main restaurant which they allow you for just one dinner. We made the reservation in the morning and they said formal attire was required. We dress formally but my husband didn't have formal shoes only tennis shoes since we were on the beach, so they denied us entrance to the restaurant to us and like other 10-15 people. The staff is not what I expected only a few are friendly some are very rude.
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort , excellent staff
Stayed 11 nights in Mar 2023
Response from Binniguenda Huatulco on Apr 3, 2023
Para el equipo de Binniguenda fue un placer atenderles, esperamos verlos pronto. Saludos.

4/10 Poor

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not ready
Stayed 1 night in Mar 2023
Response from Sales Manager on Mar 8, 2023
Thank you, we appreciate your opinion about Binniguenda experience, we apologize to give your room later than expected, we will check with our team the situation and we look forward to see you back at Binniguenda Huatulco.

10/10 Excellent

Ramon

Stayed 4 nights in Feb 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the smaller size of the property. Having access to the Niru Beach Club was fabulous! It is a beautiful facility! This way you can either spend a quiet day at the Hotel Pool or a more adventurous day at the Niru ! BRILLIANT!
Stayed 3 nights in Feb 2023
Response from Binniguenda Huatulco on Apr 3, 2023
Estimada Katherine, recientemene el Club de Playa fue remodelado, precisamente para ofrecer un mejor servicio a nuestros invitados, por ello es grato saber que el servicio, asi como las instalaciones fue placentero. Esperamos vuelvan pronto. Saludos cordiales.

10/10 Excellent

Helen

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The buffet was ok, i would like to see more soup options, and ice cream. Also we had a select room,and would have liked vodka, instead of scotch. Otherwise our stay was excellent, staff very friendly.
Stayed 2 nights in Feb 2023
Response from Binniguenda Huatulco on Apr 3, 2023
Estimada Helen, muchas gracias por tomarse unos minutos para calificar nuestro alojamiento, para el equipo de Binniguenda fue placer atenderles. Hemos tomado nota de sus comentarios, esperando que en su próxima visita nos elija nuevamente. Saludos cordiales.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed bag
Beautiful hotel. Gorgeous grounds . Efficient and friendly staff. The beach club is beyond excellent. Gorgeous view with infinity pool. Plenty of chairs. The food overall was not so good. Cold sometimes. Repetitive. We ended up eating out most nights. Not sure if we would return to hotel but would definitely go back to Niru.
Stayed 10 nights in Jan 2023
Response from Binniguenda Huatulco on Mar 16, 2023
Estimado invitado agradecemos sus comentarios que nos ayudan a mejorar nuestros servicios. Esperamos que regresen pronto y pueda apreciar las mejoras en nuestras instalaciones y alimentos.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff awesome, food great ,drinks good ,pool good.
Response from Binniguenda Huatulco on Mar 16, 2023
Estimado invitado, apreciamos sus comentarios. Deseamos que regrese pronto. Saludos.

10/10 Excellent

Wanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here. Everything was excellent.
Stayed 4 nights in Jan 2023

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Hubby and I were here for one week. Buffet is simple but tasty. All the food tastes homemade. Hard working performers putting on entertaining shows nightly. Extremely friendly staff. Nicolas from the excursions table is very helpful and we booked a tour via whatsapp.

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights at the resort in early December. The resort was quiet during the day since many people went to the beach club, just a few blocks away. The food was great, the entertainment was really good, and the staff so friendly. The grounds are gorgeous and very well maintained, the rooms are clean. We thoroughly enjoyed our stay.
Response from Sales Manager on Sep 8, 2023
Thank you, we appreciate your opinion about Binniguenda Experience. We look forward to see you again soon in Huatulco.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Binniguenda Huatulco on Jan 25, 2024
Gracias por su visita y evaluación. Saludos

6/10 Okay

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities
Is a nice property but the picture s than they show at the website, next to the beach , I want to tell is not next to the beach , is close, yes, but the hotel is not next to the beach each have and hour a shuttle take you to the club beach …
Stayed 7 nights in Sep 2022
Response from Binniguenda Huatulco on Jan 25, 2024
Gracias por sus apreciables comentarios. Hemos mejorado nuestros servicios, nuestros canales de publicidad y nuestras instalaciones. Le hacemos la invitacipon para que regrese nuevamente y visite Binniguenda.

10/10 Excellent

Enrique Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the Beach club offsite
Stayed 5 nights in Aug 2022
Response from Binniguenda Huatulco on Sep 14, 2022
Estimado Invitado, todos sus comentarios son esenciales para mejorar nuestro servicio gracias por tomarse el tiempo para compartir tus experiencias con nosotros.

10/10 Excellent

Avelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property.
Stayed 3 nights in Aug 2022
Response from Binniguenda Huatulco on Aug 17, 2022
Estimado invitado, gracias por tus comentarios. Estamos muy contento de escuchar que ha disfrutado de su estancia con nosotros. Espero tenerlo pronto de regreso.

2/10 Terrible

Ciclali

Traveled with family
Disliked: Property conditions & facilities, room comfort
hautulco was amazing but this hotel is not it
Pros It has security Kid friendly Cons Over priced Staff seem under payed Rooms are old need renovation STAT Beach club is not in the facility Drinks and food very okay
Stayed 2 nights in Jul 2022
Response from Binniguenda Huatulco on Aug 1, 2022
Estimado invitado. Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Todos tus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que sean transmitidas a todos.

10/10 Excellent

Lourdes Barajas

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 3 nights in Jul 2022
Response from Binniguenda Huatulco on Jul 29, 2022
Gracias por haber elegido Binniguenda Huatulco como su hotel. Nos complace que haya disfrutado de su estancia y esperamos tenerlo de nuevo como invitado en nuestro hotel.

6/10 Okay

Philippe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is good in general. It’s a good hotel in general and they are friendly in general. The issues I had: I had problem with transportation to the hotel with my all inclusive package, I had to take a local taxi. You need to note that the beach is not behind the hotel. You need to take the bus to go to the beach, the bus is free and pass every half hour at hotel. It’s 15 minutes walking to reach beach. I found that the buffet offers basically the same options all days. They need to put more varieties to the buffet and put it bigger. The food is normal: not so good and not so bad.
Stayed 3 nights in Jul 2022
Response from Binniguenda Huatulco on Jul 29, 2022
Estimado invitado. Gracias por tomarse el tiempo para compartir sus experiencias con nosotros. Estoy muy contento de saber que nuestro personal hizo que tu estancia fue agradable. Todos sus comentarios son importantes para mejorar nuestro servicio. Nos aseguraremos de que sus comentarios sean transmitidos a las áreas correspondientes. Esperamos tenerlo pronto de regreso.

10/10 Excellent

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 3 nights in Jul 2022
Response from Binniguenda Huatulco on Jul 29, 2022
Estimado invitado. Gracias por tu comentario y por haber elegido Binniguenda Huatulco como su hotel. Estoy feliz de que hayas disfrutado de tu estancia y esperamos tenerte de nuevo como invitado en nuestro hotel.

8/10 Good

CATALINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not like the bathroom was kind of old and the entrance door side crack. The beach hours no enough.
Stayed 3 nights in Jul 2022
Response from . on Jul 29, 2022
Gracias Sra. Quintela, todos sus comentarios son importantes para mejorar nuestro servicio. Nos aseguraremos de que sus comentarios sean transmitidos a las áreas correspondientes.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel setting is beautiful. Liked the beach club option. Friendly helpful staff. Disappointed wuth the lunches at the beach club
Stayed 7 nights in May 2022
Response from Guest service on Jun 13, 2022
Hi dear guest, Thanks for your comment ,We hope that your back home was great. We are going to check was happening with the luch, it is no clear about it. Thank you for visit us.. Please back soon to Huatulco.