Ratings based on 555 Verified Reviews

4.0 out of 5
73% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

Posted Apr 9, 2018
My wife and I had a thoroughly enjoyable experience at Las Brisas from start to finish. Their service is excellent and assistance was always immediate. Their facilities are great, the pools and 3 awesome beaches which are within a hundred feet of the facility. Even over the Holiday weekend, we never felt like there were too many people and the layout of the rooms is quite unique on the hillside. We had an incredible ocean view. Would recommend highly.
Comment from Hotel Management
Apr 14, 2018 by lbhc, Hotel Management
We want to thank you for expressing such kind recognitions regarding your recent experience at Las Brisas Huatulco, we´re thrilled to find out about your appreciation on our many features and services and we completelly value the high rating conceded to our services, it truly means a deep inspiration to enrich our best performance every day. Looking forward your next visit Thank you for choosing us Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

beautiful beaches and great snorkelling

Posted Apr 9, 2018
Pros: The beaches
Cons: Improve the deck furniture to have some comfort as well as making sure there is more air flow in the lobby.
Location: Great location! The two towns are just a quick cab ride away and so many things to see. The jungle tour is a must as the waterfalls are gorgeous.
lots of stairs but the beaches were beautiful. The food was just average. Hard to get coffee for our room. They rarely left any coffee pods. So always had to call down to the desk. There was a distinct smell of sewer that would wake us through night. Not pleasant.
Comment from Hotel Management
Apr 14, 2018 by lbhc, Hotel Management
We want to thank you for sharing your impressions regarding your recent staying at our resort, we know that your comments are a great reference to examine our numerous features and be able to improve our multiple services. Thank you for choosing us Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Should be called "Las Bestis"

Posted Mar 25, 2018
We love this place. The staff, the beaches, the food, very safe, plenty of activities offered. This place takes good care of it sc guests. It is kind of big, but th ed shuttle service is superb.
Comment from Hotel Management
Mar 29, 2018 by lbhc, Hotel Management
Thank you so much for sharing your recent experience at Las Brisas Huatulco, we´re thrilled to know how much you appreciated our many features and services. Looking forward your next visit Thank you for choosing us Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous views!

Posted Mar 19, 2018
Pros: Great staff, wonderful beaches and sailing, even a small reef for snorkeling. Delicious Mexican specialties....loved the chilaquiles for breakfast!
Las Brisas is a beautiful beachfront property with acres of beautiful grounds and outlooks. Rooms are set high up on the hills, quiet and private. Accessibility could be an issue if it were not for the great little carts available with just a call to the lobby. We personally chose to walk off all the great food and drink and by the end of our stay even the stairs weren't that bad. The ocean breezes and great views were well worth it. The town of La Crucecita is charming, full of great restaurants and lovely shops. The people are friendly and helpful. And do plan a trip to Santa Cruz beach. The cream of lobster soup at Ve El Mar is not to be missed!
Comment from Hotel Management
Mar 28, 2018 by lbhc, Hotel Management
What a great feeling is to know how intensely you experienced your staying at our resort, we´re glad to find out your full appreciation on our various features and services as well as our unique location. We want to thank you for such kind recognitions and for the highest rating conceded to Las Brisas Huatullco, it makes us want to enhance our effort every time. Looking forward your next visit Thank you for choosing us Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018
Great Hotel staff is really friendly like a big family. The beaches are all very clean and not very big waves for swimming.
Comment from Hotel Management
Mar 27, 2018 by lbhc, Hotel Management
Thank you for sharing your latest experience at Las Brisas Huatulco, it is a great event to find out on your appreciation on our features and services. Thank you for the high rating conceded to our resort, it is a deep impulse to work our best performance every time. Thank you for choosing us
5 out of 5
Recommended
for Everyone
by A verified traveler

Would not hesitate to return!

Posted Mar 18, 2018
Pros: Everything! Location, room, staff, beach, pools!
Location: Exploring in La Crucecita, and Santa Cruz, deep sea fishing (we asked about in town and found a local guide - more reasonable than tour rates)
The resort is spread out over a large area, which makes it feel small and cozy, even though there are lots of rooms, and people. It never felt crowded, chairs were always open at the beach, the grounds are very well maintained, and there is lots to do if you want...or nothing! We had a junior suite with a view of the bay. The balcony was great, as was the extra space in the room. We did not do the all-inclusive option, but instead opted to head into town to stock up on beer, wine, and snacks for the room, and out for dinner in the evenings (our most favourite restaurant was El Grillo Marinero - the catch of the day). We loved the location of the resort (away from the 'hotel' area), close enough to walk to La Crucecita, and snuggled into a bay with amazing snorkeling (we saw eels, an octopus, starfish,and tons of other fish.) As many other reviews have mentioned, there are lots of stairs (which we loved - kept us exercising!), but also shuttles that will pick you up and drop you off.
Comment from Hotel Management
Mar 28, 2018 by lbhc, Hotel Management
It is a magnificent event to get to know about your recent experience at Las Brisas Huatulco, we´re thrilled to picture how intensely you enjoyed your staying and it is also a great feeling to have your appreciation on our features, staff and facilities-even our city- thank you for the highest rating conceded to our resort, it really moves our way to perform the best effort every time. Looking forward your next visit Thank you for choosing us Best regards
2 out of 5
Recommended
for Everyone
by A verified traveler from Canada

lots of stairs, good cardio

Posted Mar 16, 2018
Expedia lied to us about it being all inclusive when we booked in line! I called them to confirm it was they said yes! Got there and it wasn’t! Over all with Expedia was a bad experience and will never make that mistake again. The hotel is great, staff could be friendlier.
Comment from Hotel Management
Mar 19, 2018 by lbhc, Hotel Management
It is always an interesting occasion to find out about our guests opinions whenever there is a visit at our resort, since, it regularly, gives us the chance to examine really valuable viewpoints on our configuration. Concerning the particular case, we´re truly sorry that you did not get to enjoy our features and services, and apparently, only kept an unpleasant feeling due matters that were not caused by us. Nonetheless, truth must be said: we can actually offer much more tan "lots of stairs"...-4 private beaches, 5 a la carte restautants, 2 buffet restautants, 1 new Spa, 19 sport courses, 1 Gymnasium, 4 pools, 1 botanic garden, etc.- Hence, we plainly disagree on the unfair rating expressed by your judgement. Best regards
3 out of 5
by A verified traveler from El Paso, TX

Great facilities but their service was not great

Posted Mar 15, 2018
I really like the gardens, beaches and overall facilities but check in and check out were really slow. There were just 2 people in the staff that really made me feel I was a guest: Omar in Concierge who helped me get a rental car in the same day and the yoga teacher, great classes and awesome tips. But overall the rest of the staff was not helpful, some of them didn't know the answers or care to get them for me. I think they can do much better in that area.
Comment from Hotel Management
Mar 24, 2018 by lbhc, Hotel Management
We want to thank you for sharing your insights regarding your recent staying at our resort, we really understand that we´ll always have the opportunity to reinforce very sensitive aspects of our features and services. We also thank you for the kind recognitions on the attributes mentioned, and we´re glad that, overall you lived a positive experience with us. Thank you for choosing us Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Everything you'll need is at Las Brisas

Posted Mar 8, 2018
Great location with 3 of the nicest beaches in the region. More amenities than you could possibly use in a 10 day stay. Staff is friendly and helpful. Only 1 concern for those who aren't able to or don't like using stairs. There's a lot of them throughout the resort.
Comment from Hotel Management
Apr 1, 2018 by lbhc, Hotel Management
Thank you so very much for such kind comments about yuor latest staying at Las Brisas Huatulco, we appreciate you valuable perspective. Respectfully, we must poit at the fact that we also have special transportation during the 24 hours of the day in case any of our guests needs it, it only has to be requested. Thank you for choosing us Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Beautiful rooms And the beachers are awesome...

Posted Mar 2, 2018
too many stairs lobbey should have an elevator to pool..The reception desk needs a lot of training in customer service.... plus hotels has too many rules thats a downside for me...Besides that the property is beautiful...
Comment from Hotel Management
Mar 14, 2018 by lbhc, Hotel Management
Thank you for sharing your opinions regarding your latest visit at our resort, we truly hope that you were able to enjoy the many advantages that we offer all along our great configuration- 7 restaurants, 19 sport courts, 4 beaches, 1 spa, 1 Gym, 4 pools, etc. we´re really sorry that there is no elevator, as you wish, nonetheless, we consider that our attributes are way notable. About your observation on the reception desk, we only wish to know what you specifically mean, since, your saying is not supported by any real reasoning and, given the fact that you dislike the hotel´s rules, we can only suppose that the critic comment is emerging from some disagreement on our current rules and dispositions. Thank you for displaying your criteria