On the Decline
Posted Oct 31, 2016
I have stayed at the Clarion several times and it seems that the hotel is going downhill. It is getting dirtier and more run down. My room had musty smell that may have been cigarette smoke, there were stains on the chairs, soap scum on the bathroom counter and the toilet had a smell like it had not been cleaned recently. And I found out on day 2 of my stay that the toilet was not anchored down -- surprise! Upon closer inspection, the tiles under the toilet were missing so either a repair was not completed or it was a shoddy job. In addition, the room did not have a desk, refrigerator or microwave. I spent very little time in the room so let a lot of this go but I did report the toilet situation on day 2 but nothing was done. At breakfast, I had to go find a server to get coffee and she never came and asked me for a refill; in all of my past visits, the servers were very attentive. In the past, this Clarion was good value for the money -- a decent hotel that was relatively cheap. But now it is a rundown hotel that is relatively cheap. I don't think I will return.