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Reviews of Hyatt Place St. Paul/Downtown

3.5 out of 5
Hyatt Place St. Paul/Downtown
180 Kellogg Boulevard East, St. Paul, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the high ceilings in hotel, nice and quite, clean, nice staff
Stayed 1 night in Apr 2024

8/10 Good

Glen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the unique rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mohaiminul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and size was amazing but no netflix????????? come on man??? how do you expect your customers to netflix and chill?? Anyways total rating of 3.5 Faith and Mahi. Oh yeah no microwave buddy.
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service by front desk was amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Josslyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great for a family weekend getaway! The breakfast was excellent and the staff were so welcoming. The greatest downfall was no hot tub and being short kitchen staff so ordering food from the hotel was more difficult.
Stayed 2 nights in Mar 2024
Response from Taylor on Apr 2, 2024
We thank you for staying with us and hope to welcome you back again soon.

10/10 Excellent

Sarah Agaton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the absolute best. The high ceilings and super spacious spaces make you feel like you could live here. It’s so much better than any regular hotel. I can’t overstate this.
Stayed 1 night in Mar 2024
Response from Taylor on Apr 2, 2024
We thank you for staying with us and hope to welcome you back again soon.

8/10 Good

Nickolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Taylor on Apr 2, 2024
We thank you for staying with us and hope to welcome you back again soon.

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to the Xcel. All staff were excellent
Stayed 2 nights in Mar 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Kathryn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we arrived late on the Amtrak train and just needed a place to sleep for the night. This hotel was above your average hotel. It was clean and beautiful and breakfast was nice and they couldn’t do enough for us. We will be back.!
Stayed 1 night in Mar 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. The tall ceilings were remarkable.
Stayed 1 night in Mar 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Lane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly and the property is overall just a really cool space.
Stayed 1 night in Mar 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Monica

The staff and hotel were great. Clean and comfortable. Kind of expensive for valet. The sign is so high up. I’m originally from over the bridge and been there most of my life and I had a hard time finding it..other than that it was very nice.
Stayed 1 night in Mar 2024
Response from Taylor on Mar 19, 2024
We are glad to hear you enjoyed your stay with us. We do hope to welcome you back again soon.

10/10 Excellent

Molly, Shafer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great time celebrating St.Patricks day down town. Located near great pubs and food, all withing walking distance. Brenda at the front desk was wonderful as well!
Stayed 1 night in Mar 2024
Response from Taylor on Mar 19, 2024
We are glad to hear you enjoyed your stay with us. We do hope to welcome you back again soon.

6/10 Okay

Rachel

Traveled with family
Liked: Amenities, property conditions & facilities
Saturday when we showed up a dog was barking and then Sunday morning he continued to bark from 9 - 11am. Then this morning at 8am we were then woken up by housekeeping to see if we were out or our room yet when checkout isn’t till 11am like what the heck.
Stayed 2 nights in Mar 2024
Response from Taylor on Mar 18, 2024
We thank you for staying with us. I will work with our housekeeping team to ensure this doesn't happen moving forward.

10/10 Excellent

Richard, Fargo

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly means they allow dogs but be prepared to walk 3-4 blocks to find any space for your dog to get relief. The closest space requires walking under a dark underpass of a highway at night.
Stayed 2 nights in Mar 2024
Response from Taylor on Mar 18, 2024
We thank you for staying with us and do hope to welcome you back again soon.

8/10 Good

Mary

Beautiful restoration of old post office—very elegant & spacious rooms. Lovely breakfast room
Stayed 2 nights in Mar 2024
Response from Taylor on Mar 18, 2024
We thank you for staying with us and do hope to welcome you back again soon.

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Feb 2024
Response from Zayn on Mar 9, 2024
Thank you for staying with us. We hope to welcome you back again soon.

8/10 Good

Tom

Stayed 1 night in Mar 2024
Response from Taylor on Apr 2, 2024
We thank you for staying with us and hope to welcome you back again soon.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were happy with our experience, great hotel!
Stayed 2 nights in Mar 2024
Response from Zayn on Mar 7, 2024
Thank you for staying with us. We hope to welcome you back again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and gorgeous.
Stayed 1 night in Feb 2024
Response from Zayn on Mar 7, 2024
Thank you for staying with us. We hope to welcome you back again soon.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Taylor on Mar 1, 2024
We thank you for staying with us, and do hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Atom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most nicest hotel I've ever experienced for an 3 star Hotel. I will most definitely come back in the future. Nice & clean, helpful with guides around the city etc. Great staffs, especially the front desk! Thank you!
Stayed 2 nights in Feb 2024
Response from Taylor on Feb 26, 2024
We are so glad to hear you enjoyed your stay with us.

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Taylor on Feb 26, 2024
We are glad to see you enjoyed your stay with us.

10/10 Excellent

Lacy

Stayed 1 night in Feb 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Ismael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Zayn on Feb 22, 2024
Thank you for staying with us. We hope to welcome you back again soon

10/10 Excellent

Allegra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, very nice for the price
Stayed 1 night in Feb 2024
Response from Taylor on Feb 15, 2024
We thank you for staying with us, and do hope to welcome you back again soon.

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 1 night in Feb 2024
Response from Taylor on Feb 15, 2024
We thank you for staying with us, and do hope to welcome you back again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Amtrak a Union Station
Stayed 1 night in Feb 2024
Response from Taylor on Feb 15, 2024
We thank you for staying with us, and do hope to welcome you back again soon.

10/10 Excellent

Kcarie, Mankato

Traveled with partner
Nice and quiet!
Stayed 1 night in Feb 2024
Response from Taylor on Feb 12, 2024
We are so glad to see you enjoyed your stay with us. We do hope to welcome you back again soon.

10/10 Excellent

Angelina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were amazing and so kind! The rooms were clean and very spacious!
Stayed 2 nights in Jan 2024
Response from Taylor on Feb 9, 2024
We are so glad you enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Taylor on Feb 9, 2024
We are so glad you enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Taylor on Feb 5, 2024
We are glad to see enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Raleigh

Stayed 1 night in Jan 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Right in downtown St Paul. The rooms are exceptional. Very large with all the amenities. I've stayed here several times in the past 3 months as it was close to where my son lives and Regions hospital where he was being cared for. All staff are friendly and accommodating. We will be returning again.
Stayed 2 nights in Jan 2024
Response from Taylor on Feb 5, 2024
We are glad to see enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Amblyn

Traveled with family and small children
Liked: Amenities
The room was huge, the pool was warm and the breakfast was very good.
Stayed 1 night in Jan 2024
Response from Taylor on Feb 5, 2024
We are glad to see enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taylor on Feb 5, 2024
We are glad to see enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Nathan

Stayed 1 night in Jan 2024
Response from Taylor on Mar 25, 2024
We are glad to hear you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Tisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really nice and the room was great.
Stayed 1 night in Jan 2024
Response from Taylor on Feb 5, 2024
We are glad to hear you enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

8/10 Good

Jaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and wonderful rooms! I'll be staying again in the future.
Stayed 1 night in Jan 2024
Response from Taylor on Feb 5, 2024
We are glad to hear you stay, and look forward to welcoming you back.

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taylor on Jan 23, 2024
Thank you for providing feedback on your most recent stay with us. We hope to welcome you back again soon.

10/10 Excellent

Otis

Stayed 2 nights in Jan 2024
Response from Taylor on Jan 17, 2024
Thank you for providing feedback on your most recent stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Eva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Taylor on Jan 15, 2024
Thank you for providing feedback on your most recent stay with us. We are glad to see you enjoyed it. We do hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taylor on Jan 15, 2024
Thank you for providing feedback on your most recent stay with us. We are glad to see you enjoyed it. We do hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Mary

Stayed 1 night in Jan 2024
Response from Taylor on Jan 14, 2024
We are glad to see you enjoyed your stay with us. We hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
I loved this place! It was clean and comfy and inexpensive for how cool it was. Will definitely be returning!
Stayed 1 night in Jan 2024
Response from Taylor on Jan 8, 2024
Thank you for providing feedback on your stay with us. We are glad to see you enjoyed your time. We do hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Taylor on Jan 8, 2024
Thank you for providing feedback on your stay with us. We are glad to see you enjoyed your time. We do hope to welcome you back when your travels bring you back through Saint Paul.

10/10 Excellent

Susan

Stayed 2 nights in Dec 2023
Response from Taylor on Jan 8, 2024
Thank you for providing feedback on your stay with us. We are glad to see you enjoyed your time. We do hope to welcome you back when your travels bring you back through Saint Paul.