Ratings based on 57 Verified Reviews

3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by David

Nice hotel not far from Imperial Enclosure

Posted Aug 21, 2017 on Hotels
I stayed at the Park View Hotel for 3 nights and enjoyed my stay. The room was nice and had three beds, which was great as I travel with my two children. The receptionists are really nice and greeted us with a lovely glass of lemonade. The room was spatious and clean. There's a Coffee and tea maker, fridge and a safe. We had a view of the Citadel from our window and that was nice. We did not eat breakfast at the hotel, but there is a vegetarian restaurant downstairs, a café and bar that are part of the hotel. For us the only negative was the pool experience. The pool is nice but it's open to the public, so honestly. it's a complete mad house between 4 - 8:30 PM , there are way too many people and it's extremely loud, and this is exactly the time guests would want to cool off after a long day of sightseeing. On the weekends general public also comes early, very early! We were woken at 6 AM by screaming kids at the pool! I really think management should review this policy and make the pool only for guests staying at the hotel. Apart from that it's a great place.
1 out of 5
by A verified traveler from australia

Don't eat the food

Posted Jul 15, 2017
Pros: Not sure, was sick in bed
Cons: Teach the manager customer relations
Treated terribly by the staff after we reported that both we and our guests got served bad food and fell very ill. It ruined our visit to hue, spent the entire time being sick in bed. They failed to believe us and accused us of lying because they saw us go outside for 5 mins, that we spent buying medicine. Would not even remove the price of the meal in question from the bill. The manager would not even meet with us. Worst hotel stay ever
4 out of 5
by A verified traveler

Posted Apr 22, 2017 on Hotels
The breakfast buffet was great. The room was clean. The staff were very friendly. Do not expect a world class spa though, it's very basic and local. Nevertheless, the massages were still great!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Chicago

Hotel close to Hue Central Hospital & Hue Univ

Posted Dec 16, 2016
Pros: The staff. Comfortable beds.
Cons: Signs. Maps and guidance could be improved. Signs telling noisy tourists not to scream before 6 am.
Location: It is difficult to walk around as everyone parks motorcycles on the sidewalks, which also have big holes.
I was there for a week while working at Hue University. It's a very pleasant hotel, with busloads of tour groups coming through. Some tour groups were on the ruder side, screaming in the hallway, but that isn't the hotel's fault. The restaurants are fine, not for everyday. You can sit with the locals outside by the street. It was pouring rain, so swimming wasn't an option. The spa was not busy. The massages were fine, deep tissue in character. Laundry was done in a timely manner. There is a lot of Christmas in all the hotels; this was one of them with a mechanical Santa playing the saxophone in the lobby. Breakfast was good.
Comment from Hotel Management
Dec 21, 2016 by My Hanh( Sales Executive), Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from Malaysia

Good location

Posted Sep 3, 2016 on Hotels
helpful staffs
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you very much for your constructive comments and we look forward with pleasure to welcoming you and your friends or other travelers back with us in the coming time. With best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel @ good location

Posted Feb 13, 2016
Very good stay .. Very nice staff and location is perfect..
Comment from Hotel Management
Sep 13, 2016 by My Hanh( Sales Executive), Hotel Management
Dear Witer, Thank you very much for your constructive comments and we look forward with pleasure to welcoming you and your friends or other travelers back with us in the coming time. With best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Feb 3, 2016
Very comfortable and felt safe. The hotel staff are wonderful. Helpful and friendly. I would definitely stay there again if I needed to be in that area
Comment from Hotel Management
Sep 15, 2016 by My Hanh( Sales Executive), Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Couples
by geoart

good place to stay

Posted Jan 14, 2016 on HotelClub
very nice hotel with the best breakfast i have had out side Singapore. The staff was very helpful and we had a great time in Hue.
5 out of 5
by Anthony from sanur

A Jewel in Hue

Posted Oct 30, 2015 on Hotels
great location,walking distance to market an shops,Staff very pleasant and helpfull,breakfast banquet every day. nice swimming pool,Restaurant and cafe in hotel,heaps of restaurants in local,big clean airy room with balcony and city view,roof top bar. This hotel works hard to please its guests,it gets my unreseved recomendation.
3 out of 5
by A verified traveler

Decent stay

Posted Jun 17, 2015 on Hotels
It was ok, served our one-night purpose.