Aerial view

Reviews of Angsana Lang Co

5 out of 5
Angsana Lang Co
Cu Du Village 1, Loc Vinh Commune, Phu Loc District, Phu Loc, Thua Thien-Hue

Reviews

9.2

Wonderful

Rating 10 - Excellent. 586 out of 866 reviews" "
Rating 8 - Good. 212 out of 866 reviews" "
Rating 6 - Okay. 47 out of 866 reviews" "
Rating 4 - Poor. 10 out of 866 reviews" "
Rating 2 - Terrible. 11 out of 866 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff performed very well.
Stayed 2 nights in Mar 2024
Response from Franck Rodriguez on Mar 20, 2024
Dear Phillip, Thank you for taking your time to share your experiences on your recent stay. We are happy to learn that you experienced such remarkable stay with us. We hope to welcome you back to Angsana Lang Co soon, for some more experiences of lifetime! Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like Golf, Rest and Relaxation and superior food and service this place is for you, but if you want to experience Vietnam this remote location might not offer what you’re looking for. With that said, there are activities and tours 7 days a week, I just didn’t partake.
Stayed 11 nights in Jan 2024
Response from Franck Rodriguez on Jan 23, 2024
Dear James, Thank you for letting us know about your experience and we are delighted to learn that you enjoyed your stay with us. We do look forward to welcoming to back at Banyan Tree Lang Co soon should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager.

10/10 Excellent

Yeo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and efficient staff, rooms spacious, clean and tidy Quite far off the main towns (Hue is 1h away and Hoi An is 2h away) but pretty much self contained and enough activities to spend 3-4 days without getting bored. Food was good generally and the Angsana pool and landscaping was beautiful - wonderful afternoons spent poolside just enjoying the breeze and the sun
Stayed 4 nights in Jan 2024
Response from Franck Rodriguez on Jan 10, 2024
Dear Yeo,Thank you for staying with us and sharing with us your stay experience. We are delighted to learn that you an amazing stay with us. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Thank you and best regards,Franck RodriguezArea General Manager

10/10 Excellent

Hanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay despite initial check-in issue where front desk staff was not trained to recognize Expedia VIP Access guests or the existence of such program at all; we asked if there's complimentary upgrade available, understanding it's the weekend but was met with a blank stare. We eventually settled in our upgrade unit which was beautiful and very comfortable. Breakfast restaurant staff also stopped us at entry because "each guest can only have breakfast once" after we come back from outside. For a second I thought I'm staying at some military camp :) not a 5 star hotel.
Response from Franck Rodriguez on Jan 10, 2024
Dear Hanh, Thank you for letting us know your experience and taking the time to comment on your observations in such a detailed and constructive manner. We apologize for not delivering you a perfect vacation on the recent stay. It is with your reviews that we can continue to evaluate our services and will definitely focus on staff training to make our beloved guests' stay memorable. Once again, it was a great pleasure to have you with us and we do hope to have an opportunity of welcoming you back for a more pleasant stay. Best regards, Franck Rodriguez Area General Manager.

10/10 Excellent

Sunny

Stayed 4 nights in Dec 2023
Response from Franck Rodriguez on Jan 23, 2024
Dear Sunny, Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

10/10 Excellent

Mou Cheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Franck Rodriguez on Dec 21, 2023
Dear Mou Cheng,Thank you for sharing such amazing feedback on Angsana Lăng Cô. We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Franck RodriguezArea General Manager

8/10 Good

Viral

Traveled with family
Liked: Staff & service, room comfort
We stayed in the 2 bedroom beach front suite which was nice and spacious. Nice view of the ocean from room and the plunge pool. The food at all the restaurants in the hotel as well as the adjacent Banyan tree was excellent. Downside was the place is very far from civilisation. Takes minimum 1-1.5 hour to get anywhere in Da Nang. Also the evenings were extremely dead. Felt like a ghost town post 5 pm. The rooms were a bit run down and showed signs of wear an tear.
Stayed 3 nights in Nov 2023
Response from Franck Rodriguez on Nov 22, 2023
Dear Viral,Thank you for your valuable feedback on your stay with us. Whilst we are delighted to receive lots of compliments on room view and hotel design, we do appreciate your comments on various issues regarding night activities and facilities. If your travel plan brings you back to Angsana Lang Co, you will surely see much improvement. We look forward to welcoming you back to Angsana Lang Co.Kind regards,Franck RodriguezArea General Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Franck Rodriguez on Oct 12, 2023
Dear Michael,Thank you so much for taking the time to share with us your wonderful comments on your recent stay at Angsana Lăng Cô. We hope to welcome you back in the near future, for another memorable stay. Best regards, Franck Rodriguez Area General Manager

10/10 Excellent

Anh Ngoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with helpful and friendly staffs
Stayed 2 nights in Sep 2023
Response from Franck Rodriguez on Sep 26, 2023
Dear Anh Ngoc,We are delighted that you stayed at Angsana Lang Co recently and had some remarkable experiences for your first visit to Vietnam. Thank you for sharing your experiences of your holidays, and hope to welcome you back soon. Best wishes,Franck RodriguezArea General Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quiet get away. How ever it’s in a remote location so be prepared to travel some distance if you want to experience the local towns.
Stayed 5 nights in Aug 2023
Response from Franck Rodriguez on Sep 5, 2023
Dear Mark,Thank you for sparing your valuable time to share with us this awesome review. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards,Franck RodriguezArea General Manager

6/10 Okay

Tanuj

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, property etc are very good however the management seems to have focussed more on south East Asian customers. Dining is quite limited specially in room dining and late night. Can really improve there. A little far but really beautiful.
Stayed 3 nights in Jul 2023
Response from Franck Rodriguez on Jul 25, 2023
Dear Tanuj,Thank you for your review!Please accept our most sincere apology for making you felt like our management team have focused more on South East Asian customers. I had worked with all related departments to identify where was the missing link which led to this unexpected situation and taken immediate actions to rectify from hotel service to food choice.Once again, we are thankful that you brought these concerns to our attention and do hope to have an opportunity to welcome you back again, for a more pleasant stay.Warm Regards,Franck RodriguezArea General Manager

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful with sub standard service
The hotel setting is great and it is very high quality for comfort. There is no atmosphere at night as all guests keep to their rooms/suites. Service in the restaurants is variable - breakfast staff were marvellous but in the evening restaurants it was poor on more than one occasion. these restaurants are very expensive and the food poor to average. Poor English from several reception staff. Don't book for longer than 3 days.
Stayed 6 nights in Jun 2023
Response from Franck Rodriguez on Jul 17, 2023
Dear Gary,Thank you for sparing time to share your experience with us.We are sorry for the issues that you suffered during your stay with us. We will definitely look into all the feedbacks that you have shared for further improvement and to ensure we learn from our mistake and continuously maintain service standards.Once again, thank you for bringing these to our attention and we truly hope to have an opportunity to welcome you back to our resort in the future, for a more pleasant stay.Warm Regards,Franck RodriguezArea General Manager.

8/10 Good

Eugenio, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a lot of potential. However, while we were there many of the daily kids activities were cancelled. The dining options are also limited, including the ones at the Banyan Tree next door (and the room service has the smallest menu ever), probably ok for a 2-3 day stay (we stayed five nights)
Stayed 5 nights in Jul 2023
Response from Glen Cook on Jul 8, 2023
Dear Eugenio, Thank you for sharing your experience on the recent stay at Angsana Lăng Cô .Whilst we are happy to learn that you found us a great property and enjoyed the stay in general, we will definitely take note of the feedback you have shared on the less than satisfactory service you experienced for further improvement.Once again, thank you for staying with us, and we hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards, Glen Cook Area General Manager.

10/10 Excellent

Vellathurai SO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstanding. This was our second stay at this property, the previous occasion being pre-Covid. While other resorts are working their way back to pre-Covid service standards, the Angsana outdid itself. The staff at the front desk, restaurants and housekeeping were very responsive in helping with our various needs including planning sightseeing, transport arrangements and meal requests. The option to access the restaurants at the neighbouring Banyan Tree resort was a plus.
Stayed 6 nights in Jun 2023
Response from Glen Cook on Jun 16, 2023
Dear Vellathurai SO,Thank you for trusting and having confidence in us. We are very grateful to have you as our returning guest. We are exceptionally delighted to know you overjoyed our hospitality and had a wonderful stay with us.All the team and I do look forward to welcoming to back at Angsana Lang Co soon, for another memorable stay.Best regards,Glen CookArea General Manager.

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family holiday. It is away from everything so you are encouraged to slow down and enjoy the resort.
Stayed 8 nights in Apr 2023
Response from Glen Cook on Apr 20, 2023
Dear Claudia,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, but a bit too far from everything to be able to walk anywhere
Stayed 8 nights in Apr 2023
Response from Glen Cook on Apr 20, 2023
Dear Kylie,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

8/10 Good

Andy

Stayed 1 night in Mar 2023
Response from Glen Cook on May 2, 2023
Dear Andy,Thank you for sparing your valuable time to share with us this nice review.We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam.Best regards,Glen CookArea General Manager.

10/10 Excellent

chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, kind employees Restaurants are too expensive.
Stayed 2 nights in Mar 2023
Response from Glen Cook on Apr 3, 2023
Dear Chang, Thank you so much for your excellent ratings and comments following your stay with us. Your feedback is very important to us and we take well note the feedback of restaurants' price for further improvement.We do hope to have the opportunity to welcome you once more at Angsana Lang Co if your travels ever bring you back to Central Vietnam.Best regards, Glen Cook Area General Manager

10/10 Excellent

Malin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Glen Cook on Mar 29, 2023
Dear Malin,We are happy that you enjoyed your stay and thank you for 5-star rating for us.We do hope to have an opportunity to welcome you back to Angsana Lang Co in the near future.Best Regards,Glen CookArea General Manager

10/10 Excellent

Jung Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2023
Response from Glen Cook on Mar 7, 2023
Dear Jung Min,Thank you for taking your time to share your experiences on your recent stay. We are excited to learn that you enjoyed the stay with us.We hope to welcome you back to Angsana Lang Co soon, for some more lifetime experiences!Best regards,Glen CookArea General Manager

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing from the very beginning. Han helped us check in and explained all of the amazing activities and restaurants at the resort. After checking in my wife was able to connect with her on Whatapp and she was able to arrange restaurant reservations and activities even while we were on the go. Our room was beautiful and we were welcomed with cookies, a fruit bowl, and a wonderful aromatic oil diffuser. The activities team is absolutely amazing. We took a scenic photo tour of the resort including the hill nearby with its beautiful overlook. Bamboo dancing was very fun and the activity team helped us learn the dance in a very open and welcoming way. Our son (6 years old) loved all of the activities and the team was great with kids. A few other activities that we did: - Boat ride on the canal with Santa - Bamboo cup painting - Seashell picture frame making We stayed over Christmas, and there was a pop up children’s corner with a bouncy house, balloons, and face painting. I was very impressed by the amazing work of the activity team. The pool is great. When arriving the pool staff finds a space just for your family and sets up the towels for you. The lazy river is very long and a great thing for the kids to explore. It’s one giant pool, but it winds around and has various spots that make it feel like 6-7 different pools. The grounds are kept exceptionally clean and it’s a beautiful resort to walk around.
Response from Glen Cook on Jan 17, 2023
Dear Robert,Thank you for staying with us at Angsana Lăng Cô and for posting an excellent comment on us.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 Excellent

Garth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Easily would stay here again!
An incredible resort! We loved being there and enjoyed all the festivities for Christmas! It was a wonderful Christmas and appreciate all the wonderful hospitality. I would say the only downside to it all was that we were very far from the city and any touristy things.
Stayed 3 nights in Dec 2022
Response from Glen Cook on Dec 29, 2022
Dear 874mn,Thank you for staying with us at Angsana Lăng Cô and for posting a wonderful comment on us.We also seek for your kind understanding of being located a bit far from the city so that we could provide our valued guests with tranquility and a chance to immerse themselves with nature.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Glen Cook on Dec 29, 2022
Dear Valued Guest,Thank you for staying with us at Angsana Lăng Cô and for posting a wonderful rating on us.Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

10/10 Excellent

Larry, Eagan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Exceeded my expectations in every area of interest to me. If i had to share one request.. That would be more adult entertainment like live music or something. Other than that, definitely deserving of its 5 star rating
Stayed 1 night in Sep 2022
Response from Glen Cook on Sep 23, 2022
Dear Larry,Thank you for staying with us at Angsana Lăng Cô and for posting a kind comment on us. Wish you all the best from our beautiful Lăng Cô bay area and hope to see you as soonest.Best regards,Glen CookArea General Manager.

4/10 Poor

cheo chen

Traveled with partner
Liked: Staff & service
Had a shocking experience during breakfast when I found a sharp piece of broken glass inside my jar of yogurt. Fortunately my tongue saved me from a serious internal injury. Brought to the attention of the supervisor/ manager but the situation seemed to have fallen on deaf ears or swept under a rug. Friendly staff and good food, but there appears to be a lack of senior management running this establishment.
Stayed 4 nights in Aug 2022
Response from Glen Cook on Oct 13, 2022
Dear Cheo Chen,First of all, thank you for taking the time to share with us your experience at Angsana Lăng Cô.Secondly, we were deeply upset and disappointed to know you encountered such inconvenience during your stay. We have taken note on your comment immediately for further improvement in the future. Besides, an individual email was sent to you for the detail explanation and to extend our sincere apology for the inconvenience. We do hope the email has reached you properly.Last but not least, we hope this will not tarnish your opinion of Angsana and you will consider staying with us again. We are confident to provide an even better experience in the next stay.Wish you all the best!Glen CookArea General Manager.

10/10 Excellent

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is like being on an island resort, without having to transfer to an island. The resort is spectacular and the staff are wonderful. The beach is clean and has lifeguards on duty. There are no locals using the beach and as a consequence no hawkers. The main pool is massive and offers plenty of opportunity to create space from others. A downside of the resort is that it is not a true Vietnamese experience and you pay global resort prices for food and beverages. There are no local villages within walking distance to buy goods and experience the Vietnamese culture. There is a mini mart at the nearby golf club, that sells snacks and take-away beers a bit cheaper than the resort. I recommend a stay at the resort as part of your Vietnam trip, rather than making it the focus. Regardless, you will find the resort incredibly beautiful and will fall in love with the staff.
Stayed 6 nights in Aug 2022
Response from Glen Cook on Sep 3, 2022
Dear Stephen,Thank you so much for letting us know how much you enjoyed your time with us.We truly appreciate the amazing feedback you have shared as it is feedback such as yours that provides motivation to continue delighting our future guests.It was a pleasure to have you with us and we look forward to welcoming you back to Angsana Lang Co in the future for another memorable stay. Best wishes,Glen CookArea General Manager.

10/10 Excellent

Dennis

Stayed 1 night in Jul 2022
Response from Glen Cook on Aug 2, 2022
Dear Dennis, Thank you for choosing Angsana Lang Co for your recent stay. We are delighted that you had an amazing stay and enjoyed our hospitality. We hope to welcome you and your family back soon to our little paradise. Best regards, Glen Cook Area General Manager.

8/10 Good

ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort hotel with various options for everyone’s tastes. Is getting back to pre- covid occupancy levels. The grounds are very nice with a great beach, some of the hotel needs a little maintenance but the staff and service was always great and helpful.
Stayed 4 nights in Jul 2022
Response from Glen Cook on Jul 19, 2022
Dear Ross, Thank you for choosing Angsana Lang Co for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the amazing feedback you have shared as it is feedback such as yours that provides motivation to continue delighting our future guests. Once again, thank you for sharing your experience with us and we look forward to welcome you back to Angsana Lang Co for another unforgettable experience. Best regards, Glen Cook Area General Manager.

10/10 Excellent

Lynna

Stayed 1 night in Jun 2022
Response from Glen Cook on Jun 25, 2022
Dear Lynna, Thank you for your great ratings and we look forward to welcoming you back to Angsana Lang Co. With best regards, Glen Cook Area General Manager

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at Angsana Resort. The key features were outstanding service, very comfortable rooms that are well designed and plenty of space. Looked after by Adam at the golf course as it was my girlfriend’s first time playing golf and she also enjoyed the activities well presented and promoted by Leslie and his team while I worked. Will be going back.
Stayed 2 nights in Mar 2022
Response from Glen Cook on Mar 9, 2022
Dear Simon, A heartfelt thanks for sharing your marvelous experience and review following your stay at Angsana Lăng Cô. We are so humbled to learn that all your wishes came through with our room design and the personalized service from our team. I will personally pass your kind words to Mr. Adam, Mr. Leslie and the rest of the team. They will be happy to know that they helped make your stay unforgettable. At Angsan Lăng Cô, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you. We thank you from the bottom of our hearts! And we wish to have another opportunity to welcome you back once again at Angsana Lăng Cô. See you soon! With best regards, Glen Cook Area General Manager.

10/10 Excellent

Nguyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience , specially with the all the staffs’s services and warm hospitality
Stayed 1 night in Dec 2021
Response from Glen Cook - Area General Manager on Dec 30, 2021
Dear Nguyen, Thank you for choosing Angsana Lang Co for your trip. It is our sincere pleasure to have you with us. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our zealous associates as it is feedback such as yours that provides motivation to continue delighting our future guests. Thank you once again for sharing your experience with us and we look forward to welcome you back to Angsana Lang Co for another unforgettable experience. Kind regards, Glen Cook Area General Manager

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family of five had an amazing time because of the location of the resort, the cleanliness of our rooms, and the amazing PEOPLE at this resort. The staff made us feel valued and did a terrific job of making sure every detail was taken care of. We would recommend this place to anyone looking to make your time in Vietnam memorable and magical.
Stayed 5 nights in Apr 2021
Response from Glen Cook on Apr 27, 2021
Dear Molly, A sincere thank you for having taken the time to share your kind comments on Trip Advisor about your time at Angsana Lang Co. I am glad to know that you enjoyed while staying with us. It is always our pleasure to receive such excellent feedback and we remain encouraged by your sentiments. We do hope to have the opportunity to welcome you once more at Angsana Lang Co if your travels ever bring you back to Central Vietnam. Kind regards, Glen Cook Area General Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of activities! Walking the beach, pick up the shells. Play golf every other day, and practice short game with putting too. Perfect for our holiday. Also prebooked dinner to our taste - plenty of options of food as we want, not just from the fixed menu. Also private swimming pool is perfect to cool of after a round of golf or beach walking.
Stayed 7 nights in Feb 2021
Response from Glen Cook on Mar 27, 2021
Dear our valued guests, Thank you for sharing such lovely and thoughtful words on Angsana Lang Co! As always, it is our utter pleasure to have you here with us. We are delighted that you experienced such amazing enjoyable moments here at Angsana Lang Co. I would also love to express my gratitude for taking the time to write a comment full of words of praise and compliments. Thank you once again for taking the time to write such a detailed and beautiful commentary of your stay with us. We hope to welcome you back to Angsana Lang Co soon, for more memorable experiences. Best regards, Glen Cook Area General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view hotel
The hotel offered to upgrade our room to the one has sea view which was wonderful. The view from the room was amazing. We were happy with our room. However, the insulation of the hotel was not very good. We could hear people talking in the corridor.
Stayed 1 night in Jul 2020
Response from Figen Bulut - Hotel Manager on Aug 12, 2020
Dear valued guests, Thank you for sparing your valuable time to share with us this awesome review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We do look forward to welcoming to back at Angsana Lang Co in the near future should your travels ever bring you back to Central Vietnam. Best regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Figen Bulut on Jul 3, 2020
Dear Valued Guest, Thank you for the pleasure of having you with us. We are glad to have your satisfaction and thank you for your 5 stars rating for us. Please keep in touch, we are always ready here to assist you for other amazing stays. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2020
Response from Figen Bulut on Jul 3, 2020
Dear Valued Guest, Thank you for visiting Angsana Langco! It was our pleasure to have you as our guests and acknowledge your high satisfaction here. Wishing you all the best from Langco and we would love to welcome you back to explore more in our "Sensing The Moment" resort. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Tim

Stayed 4 nights in Mar 2020
Response from Figen Bulut on May 6, 2020
Dear Mr. Tim, Thank you for visiting Angsana Langco and for giving us such an excellent rating. It was our pleasure to have you with us and to acknowledge your satisfaction here. We are striving every day to bring the highest standard of service to our guests and it is so rewarding for us to receive this feedback from you. Wishing you all the best from Langco and we would love to welcome you back in the not too distant future! Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was brilliant
Stayed 3 nights in Mar 2020
Response from Figen Bulut on Mar 26, 2020
Dear Valued Guest, Thank you for visiting Angsana Langco and then sharing your valuable feedback with us. As a resort, we do take pride in catering to our guests’ needs the best way we can and we are delighted to know that we have delivered a memorable stay to you. Wishing you all the best and we would love to welcome you back to our resort on the future occasions. Warm regards, Figen Bulut Hotel Manager

10/10 Excellent

Sharon, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I biked this as a retreat as it’s location is quite remote. The resort had everything I needed and the staff were amazing right from the airport collection to my checkout, nothing was too much trouble. The choice of restaurants and the variety of cuisine was excellent, if a little expensive. For me, a perfect stay
Stayed 6 nights in Feb 2020
Response from Figen Bulut on Mar 11, 2020
Dear Sharon, Thank you for giving us a perfect rating and such an amazing review! It was a pleasure to learn how much you enjoyed your holiday experience at Angsana Langco. As a resort, we do take pride in catering to our guests’ needs the best way we can. Thank you for your feedback about your enjoyment at the resort, we aim to deliver full and diverse experiences to our guests. Wishing you and your family good health, peace and happiness all the time. We are all very much looking forward to having you again as a guest on your next trip to Vietnam! Best regards, Figen Bulut Hotel Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vietnam trip
Even from before we landed the customer service was excellent. We were collected at the airport, no charge, all organised by email before we arrived. The journey takes around an hour which means you get to see some of the local area. We had a beauty standard room overlooking the gardens, it was huge with a great big bed and an amazing bathroom. You can upgrade and have your own pool and lounge area. They had decorated the bed with happy Anniversary which was a lovely touch. The hotel facilities are amazing. Big pools, activities all day, both paid and unpaid. Breakfast was unbelievable, so much choice and the staff, they were wonderful they couldn’t do enough for you and they remembered you wherever you went. The receptionist at breakfast knew our room number after our first visit, we were there for 6 days and I never remembered it! You could use the facilities in the sister hotel Banyan Tree and it was about a 15 minute walk between the 2, a quick buggy or bike ride. We walked to the Banyan tree bar after dinner every night, Laya who worked in the bar was a treasure. We went on a bike ride most days and called at the golf club for a drink. We went on 2 trips, booked through the hotel, we had our own guide Lung, well worth the money as we found out a bit more about Vietnam and everyday life. The only things we thought the hotel maybe ought to add to the facilities is a beach bar and a buffet restaurant for dinner. We had an amazing time thank you.
Stayed 6 nights in Feb 2020
Response from Figen Bulut on Feb 20, 2020
Dear Mr. Christopher, We would like to extend our warmest thanks to you for the magnificent review of Angsana Lang co. It was our great pleasure to hear that you have spent your special Wedding Anniversary at our beautiful resort and totally enjoyed the celebration. We are thrilled to receive many of your praises and certainly appreciate this comment in acknowledgement of the dedicated service from our colleagues and also the facilities that pleased you. I shall definitely share your comments with the team, especially with Mr Lung in appreciation of their slick service to you. It also appears from your comments that you suggest having more beach facilities to be set up and buffet dinner restaurant. Please be ensured that I will bring your valuable ideas to our management team for further discussion and implement. Thank you indeed once again! On behalf of the entire Angsana Lăng Cô family, I wish you all the best regards in the new year 2020 and look forward to welcoming you back to our "Sensing The Moments" place at Central Vietnam in the shortest time. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Figen Bulut on Feb 14, 2020
Dear Valued Guest, Thank you for visiting Angsana Langco! It was our pleasure to have you as our guest and acknowledge your high satisfaction here. Wishing you all the best from Langco and we would love to welcome you back to explore more in our "Sensing The Moment" resort in Central Vietnam! Warmest regards, Figen Bulut Hotel Manager

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Figen Bulut on Feb 3, 2020
Dear Valued Guest, Thank you for the pleasure of having you with us. We are glad to have your satisfaction and thank you for rating us here. Please keep in touch, we are always ready here to assist you for other amazing stays. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Figen Bulut on Jan 10, 2020
Dear Valued Guest, Thank you for visiting Angsana Langco! It was our pleasure to have you as our guest and acknowledge your high satisfaction here. Wishing you all the best from Langco and we would love to welcome you back to explore more in our "Sensing The Moment" resort. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Unitopiafan, San Ramon, CA, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Staff was excellent throughout. Great breakfast buffet. Tasty restaurants.
Stayed 3 nights in Dec 2019
Response from Figen Bulut on Jan 8, 2020
Dear Unitopiafan, Sunny greeting from Angsana Langco! We are glad to receive your positive comment and high rating here. It was our great pleasure to be of service to you and bring to you a memorable vacation. The team will be very happy to read your fabulous feedback and appreciate you highlighting our location, colleague and food. We would love to welcome you back and always here should you require some assistance to book another return vacation. Warm regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2019
Response from Figen Bulut on Dec 27, 2019
Dear Valued Guest, Thank you for visiting Angsana Langco! It was our pleasure to have you as our guest and acknowledge your high satisfaction here. Wishing you all the best from Langco and we would love to welcome you back to explore more in our "Sensing The Moment" resort. Warmest regards, Figen Bulut Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, with nice staff. They have English speaking staff which was really helpful! :)
Stayed 3 nights in Dec 2019
Response from Figen Bulut on Dec 27, 2019
Dear Valued Guest, Thank you for the privilege of having you with us during your last stay at Angsana Langco. We are delighted to have your perfect rating and learn your high satisfaction here, especially your mention to our associates. It would be an immense pleasure to welcome you back again and again to our hotel to continue to share other memorable experience to you. Best regards, Figen Bulut Hotel Manager

10/10 Excellent

Sbmom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible! We were met by the most friendliest staff who took the time to decorate our rooms for our special occasion we were celebrating. The service, facilities and especially the food at breakfast were awesome. Kudos to the executive chef at marketplace and watercourt Kreaton! The staff at marketplace was especially delightful. Our whole family if six will definitely be returning! Hands down one of the best memorable vacations! We have travelled the world and this resort is definitely in the top three for our total experience!
Stayed 2 nights in Dec 2019
Response from Figen Bulut on Dec 27, 2019
Dear Sbmom, Thank you for your awesome review for us via this online channel. We are extremely delighted to hear your overall satisfaction following your stay with us, especially your high appreciation to our Chef Kreaton, and many of our service teams. I shall share all your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive every day to continuously provide the best quality of our services to our guests. It appears from your feedback that you would love to return to us, we shall try our best to maintain the highest levels of service and comfort in anticipation of your next vacation. Sincerely, Figen Bulut Hotel Manager

10/10 Excellent

Hyangkyung

Stayed 4 nights in Dec 2019

10/10 Excellent

Ramadoss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIETNAM CENTRAL TRIP
AMAZING TRIP FOR US TO VIETNAM. ALTHOUGH THE RESORT IS LOCATED FAR AWAY FROM CITY, YOU HAVE PLENTY OF ACTIVITIES TO KEEP YOU BUSY. THE HOTEL STAFF WERE EXCELLENT AND VERY PLEASING. ALL THE REQUIREMENTS ARE TAKEN CARE VERY WELL. SINCE BOTH BANYAN TREE AND ANGSANA IS LOCATED NEARBY, I HAVE TAKEN BREAKFAST IN BANYAN TREE INSTEAD ON ANGSANA. ALTHOUGH IN ANGSANA THE BF IS INCLUDED, I WAS CHARGED FOR THE BF TAKEN AT BANYAN TREE. THE STAFF OF BANYAN TREE NEVER INFORMED ABOUT THE ADDITIONAL CHARGE OF 34USD. NEVERTHELESS, NO COMPLAIN, BUT EXPECT THE HOTEL TO INFORM PROPERLY. AS A COMMENT, THE CYCLE GIVEN SHALL BE EQUIPPED WITH HEAD LIGHT. ALSO THE BOAT SERVICE WAS STOPPED DURING MY VISIT, WHICH WAS NOT INFORMED DURING BOOKING.
Stayed 5 nights in Nov 2019
Response from Figen Bulut on Dec 5, 2019
Dear Ramadoss, Warmest greeting from Angsana Langco! Thank you for your precious time to post a detailed and wonderful review of the resort. I greatly appreciate your concerns by sharing several constructive points of your recent experience, which I would like to thank you. Please let me emphasize your feedback and I will surely table those valuable points during our internal meeting for our further improvement. We do hope to have the opportunity to welcome you back again and show you how ameliorative we have made from your precious ideas. Best regards, Figen Bulut Hotel Manager

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019
Response from Figen Bulut on Nov 21, 2019
Dear Valued Guest, Thank you for visiting Angsana Langco recently. We much appreciate your rating here and are certainly concerned with how you have rated us. Would you mind to share your point of views so that we could improve and may serve you better next time? Wishing you all the best from Langco! Warm regards, Figen Bulut Hotel Manager