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Response from Philippe Lecluse – Director of Operations on Apr 19, 2024
Dear Eduardo,Warm greetings from Indochine Palace Hue,Thank you very much for your valuable feedback regarding the recent stay at Indochine Palace Hue. It’s great to hear that you were very satisfied with the facilities and the hospitality of the hotel. It keeping all of us motivated Once again, thank you for your recommendation and we’re looking forward to welcome you back Sincerely,
Response from Philippe Lecluse – Director of Operations on Apr 15, 2024
Dear Thanh,Thank you very much for your feedback. We’re pleased to see that you have enjoyed the hotel facilities and the hospitality of our TeamOnce again thank you very much for your recommendation and we’re looking forward to welcome you back in the future Sincerely,
Việt Nam traditional hotel. Excellent staff and facilities.
Lieu
Stayed 4 nights in Apr 2024
Response from Philippe Lecluse – Director of Operations on Apr 15, 2024
Dear Lieu,Warm greetings from Indochine Palace Hue,Thank you for taking your time to sharing your experience about your staying with us.We’re so glad to hear that you were enjoyed your staying with an excellent staff and facilities We’re very much appreciate about your kind words and looking forward to welcome you back in the futureSincerely,
Response from Philippe Lecluse – Director of Operations on Apr 19, 2024
Dear Trang,Warm greetings from Indochine Palace Hue,Many thanks for sending us a valuable feedback regarding to your staying at Indochine Palace. It is a regarding for us to see that you were very pleased with the hotel. We’re all motivated and looking forward to welcome you back Sincerely,
10/10 Excellent
Chelsea
Mar 23, 2024
Chelsea
Stayed 1 night in Mar 2024
Response from Philippe Lecluse – Director of Operations on Apr 15, 2024
Thank you for staying with us. And thank you for your feedback!
Very friendly staff and management thank you so much for our stay made it very pleasant
mario
Stayed 4 nights in Mar 2024
Response from Philippe Lecluse – Director of Operations on Mar 25, 2024
Dear Mario,Thank you so much for taking the time to share your positive experience about Indochine Palace Hue,We're thrilled to hear that you found our staff were friendly. We take great pride in providing excellent service to our guests, and it's always rewarding to receive such positive feedback.Thank you for your recommendation and we appreciate your support. We look forward to welcoming you back soon!Best Regards,
Staff went out of their way to make our stay so special. Mysic at the lounge was very pleasing. Room was fabulous. We hired hotel taxi for tour and ride to DaNang and was very convinient. This hotel made me want to come back to Hue. I definitely recommend this hotel.
Gennie
Stayed 1 night in Mar 2024
Response from Philippe Lecluse – Director of Operations on Mar 16, 2024
Dear Gennie,Thank you for taking the time to share your feedback about Indochine Palace.Our team takes great pride in providing exceptional service to our guests, and it is a rewarding for us to know that you have an enjoyable staying with us. Room was fabulous, music in the lounge was pleased, and we are happy to hear that you had a great time at our Palace.Thank you very much for your recommendation and we’re looking forward to welcome you back in the future .Sincerely,
Response from Philippe Lecluse – Director of Operations on Mar 16, 2024
Dear Quan,Warm greetings from Indochine Palace Hue,Many thanks for sending us a valuable feedback regarding to your staying at Indochine Palace. It is a regarding for us to see that you were very pleased with the hotel. We’re all motivated and looking forward to welcome you back Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on Feb 28, 2024
Dear Van Vu,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. If there's anything specific that stood out to you or any suggestions you have for how we can continue to improve, please don't hesitate to let us know. We truly appreciate your support and hope to have the opportunity to serve you again in the future!Sincerely,
Everything about this hotel was wonderful. Huge room very appointed, a bit like palace. Staff were very nice and Chi (Mei) in the reception was incredibly helpful. She is a real treasure.
DARRYL
Stayed 2 nights in Jan 2024
Response from Mr. Philippe Lecluse - Director of Operations on Feb 28, 2024
Dear Darryl,Thank you so much for taking the time to share your experience with us!We're thrilled to hear that you found everything about your stay wonderful and that you enjoyed our spacious and well-appointed rooms. It's truly our goal to provide a comfortable and luxurious experience for all our guests, and we're delighted to know that we could meet your expectations.We'll be sure to pass along your kind words to Chi (Mei) and the rest of our team. It's always rewarding to hear our staff members go above and beyond to make our guests feel welcome and taken care of.We appreciate your patronage and hope to have the pleasure of welcoming you back to our hotel in the futureSincerely,
It's a pleasant experience and peaceful and very nice staff at Indochine Palace.
If anyone has a chance to visit Huế city i would like to recommend staying at Indochine Paalace.
DAN
Stayed 2 nights in Jan 2024
Response from Mr. Philippe Lecluse - Director of Operations on Jan 24, 2024
Dear DAN,Thank you for taking the time to share your feedback regarding your staying at Indochine Palace Hue,It’s so delighted to hear that your stay with us was a pleasant experience and peaceful. We also appreciate your positive comments about our staff's hospitality. We take great pride in providing excellent service to our customers, and it's always rewarding to receive such positive feedback.Thank you very much for your recommendation and we’re looking forward to welcome you back in the future Sincerely,
10/10 Excellent
Anne
Jan 13, 2024
Anne
Stayed 2 nights in Jan 2024
Response from Mr. Philippe Lecluse - Director of Operations on Jan 16, 2024
Dear Anne,Thank you so much for taking the time to share your positive experience about Indochine Palace Hue,We take great pride in providing excellent service to our guests, and it's always rewarding to receive such positive feedback.Thank you for your recommendation and we appreciate your support. We look forward to welcoming you back soon!Best Regards,
A grandeur luxury hotel, with spacious rooms and impeccable service. Staff were very helpful and professional especially in particular a young man called Joy. Breakfast was very good, lots of choice, fresh and delicious and catering for Asian and western food.
David
Stayed 10 nights in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 23, 2024
Dear David,Warm greetings from Indochine Palace Hue,Thank you for taking the time to leave such a positive review. We are thrilled to hear that you enjoyed your stay at our luxury hotel, and we appreciate your kind words about our spacious rooms, impeccable service, and delicious breakfast offerings.We take great pride in our staff, and we're delighted that Joy, in particular, made a positive impression with his helpful and professional service. Your recognition will be shared with him and the rest of our team.Thank you again for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Sincerely,
This should not be advertised as a 5 star hotel. The hotel has a strong smell of damp and mould, the room also had a strong smell of mould. We booked two nights but left after one night: was already feeling the effects of the mould.
Zac Jason
Stayed 1 night in Jan 2024
Response from Mr. Philippe Lecluse - Director of Operations on Jan 23, 2024
Dear Zac Jason,Warm greetings from Indochine Palace Hue,We sincerely apologize for the discomfort you experienced during your stay. Your feedback is important to us, and we are taking immediate steps to address the issues you raised regarding the dampness and mouldy smell. We understand the importance of a comfortable environment and regret that we fell short of your expectations. We appreciate your understanding and hope to have the chance to make it right on your next visit.Sincerely,
10/10 Excellent
Rebekah
Dec 31, 2023
Rebekah
Stayed 1 night in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 2, 2024
Dear Rebekah,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, our team takes great pride in providing excellent service, and it's rewarding to know that our efforts made a positive impact on your stay. We truly appreciate your kind words and hope to welcome you back in the future.Best regard,
10/10 Excellent
Emiliya
Traveled with group
Dec 30, 2023
Staff is very helpful and friendly!!! Rooms and facilities very clean !!!
Emiliya
Stayed 1 night in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 2, 2024
Dear Emiliya,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, our team takes great pride in providing excellent service, and it's rewarding to know that our efforts made a positive impact on your stay. We truly appreciate your kind words and hope to welcome you back in the future.Best regard,
10/10 Excellent
KIMIHIKO
Dec 27, 2023
KIMIHIKO
Stayed 1 night in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 2, 2024
Dear Kimihiko,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, our team takes great pride in providing excellent service, and it's rewarding to know that our efforts made a positive impact on your stay. We truly appreciate your kind words and hope to welcome you back in the future.Best regard,
I really enjoyed my stay here despite the rainy weather. My room was spacious and very comfortable and spotlessly clean. Service from all the staff was top notch.
R
Stayed 3 nights in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 8, 2024
Dear,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us despite the rainy weather.It is great to know that you found your room to be spacious, comfortable, and spotlessly clean. It's especially rewarding to hear that you experienced top-notch service from our staff. Your kind words will be shared with the entire staff as they serve as a source of motivation for everyone.Once again, thank you for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back in the future.Sincerely,
10/10 Excellent
Christie
Dec 24, 2023
Christie
Stayed 2 nights in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jan 16, 2024
Dear Christie,Thank you so much for taking the time to share your positive experience about Indochine Palace Hue,We take great pride in providing excellent service to our guests, and it's always rewarding to receive such positive feedback.Thank you for your recommendation and we appreciate your support. We look forward to welcoming you back soon!Best Regards,
Response from Mr. Philippe Lecluse - Director of Operations on Dec 20, 2023
Dear Lieu,Thank you so much for taking the time to share your positive experience with us! Your recommendation means a lot to us, and we look forward to welcoming you back for another outstanding stay.Sincerely,
10/10 Excellent
JUE WEI
Dec 13, 2023
JUE WEI
Stayed 2 nights in Dec 2023
Response from Mr. Philippe Lecluse - Director of Operations on Dec 20, 2023
Dear Jue Wei,Thank you so much for taking the time to share your positive experience with us! Your recommendation means a lot to us, and we look forward to welcoming you back for another outstanding stay.Sincerely,
The concierge was amazing during a very stressful time with the flooding. They went above and beyond to help us.
Alexa
Stayed 2 nights in Nov 2023
Response from Mr. Philippe Lecluse - Director of Operations on Nov 22, 2023
Dear Alexa,Thank you for taking your time to share your experience at Indochine Palace Hue,We are delighted to know that you found that our hotel was great and extremely comfortable. Our team works tirelessly to ensure that every guest has a memorable experience, and we are also glad to hear that you were satisfied with the services of our concierge team Once again, thank you for your recommendation and we do hope to welcome you back soon.Sincerely,
10/10 Excellent
Hung
Oct 27, 2023
Hung
Stayed 1 night in Oct 2023
Response from Mr. Philippe Lecluse - Director of Operations on Nov 22, 2023
Dear Hung,Thank you so much for taking the time to share your experience at Indochine Palace in Hue City. It's wonderful to hear that our staff made a positive impression on you with their friendliness. We take pride in our team's dedication to ensuring that our guests have a memorable and enjoyable stay.
10/10 Excellent
MASAO
Oct 24, 2023
MASAO
Stayed 2 nights in Oct 2023
Response from Philippe Lecluse – Director of Operations on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!
Response from Philippe Lecluse – Director of Operations on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!
8/10 Good
MASAO
Sep 27, 2023
MASAO
Stayed 2 nights in Sep 2023
Response from Mr. Philippe Lecluse - Director of Operations on Oct 2, 2023
Dear Masao,Thank you so much for taking the time to share your feedback about your recent stay with us at Indochine Palace in Hue city. Our team takes great pride in providing exceptional service to our guests. We believe that a warm and welcoming atmosphere is crucial in ensuring that our guests have a memorable experience, and we are glad to know that you felt well taken care of during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Indochine Palace in the near future. Sincerely,
8/10 Good
Jaimini
Sep 26, 2023
Liked: Cleanliness, staff & service, amenities
Food was very average. More staff need to know some English or Spanish
Jaimini
Stayed 1 night in Sep 2023
Response from Mr. Philippe Lecluse - Director of Operations on Oct 11, 2023
Dear Jaimini,Thank you for taking your time to share your experience about Indochine Palace while you were in Hue City.We're sorry to hear that you found the food at our hotel to be average; your feedback will be shared with our culinary team to ensure we continue to enhance our offerings.Regarding your suggestion about staff members knowing English or Spanish, we understand the importance of effective communication, especially for our international guests. We will have a look on our language training programs of our staff for a better serviceWe thank you for bringing these points to our attention. We hope will have chance to welcome you back in the future Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on Oct 11, 2023
Dear Shinsaku,Warm greeting from Indochine Palace,Thank you for taking your time to share your feedback about your recent stay at Indochine Palace Hue.We're thrilled to hear that you found the location of hotel was good, and that you had a positive interaction with our staff, we are delighted that their hospitality had contributed to your enjoyable experience. Once again, thank you for choosing Indochine Palace Hue and we look forward to welcome you back in the future Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on Oct 2, 2023
Dear Shinsaku,Thank you so much for taking the time to share your feedback about your recent stay with us at Indochine Palace in Hue city. Our team takes great pride in providing exceptional service to our guests. We believe that a warm and welcoming atmosphere is crucial in ensuring that our guests have a memorable experience, and we are glad to know that you felt well taken care of during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Indochine Palace in the near future. Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on Oct 2, 2023
Dear Giselda Nuval,Thank you so much for taking the time to share your feedback about your recent stay with us at Indochine Palace in Hue city. Our team takes great pride in providing exceptional service to our guests. We believe that a warm and welcoming atmosphere is crucial in ensuring that our guests have a memorable experience, and we are glad to know that you felt well taken care of during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Indochine Palace in the near future. Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on Oct 2, 2023
Dear Yoshiki,Thank you so much for taking the time to share your experience at Indochine Palace in Hue City. We are thrilled to read your review and are grateful for your kind words.It's wonderful to hear that our staff made a positive impression on you with their friendliness and their ability to provide helpful sightseeing advice. We take pride in our team's dedication to ensuring that our guests have a memorable and enjoyable stay.We're glad to hear that you enjoyed the wide variety of dishes that we offer for Buffet breakfast. It's our aim to provide a delightful culinary experience that caters to all tastes, and your satisfaction is our reward.Thank you for highly recommending our hotel, and we’re looking forward to welcoming you again if you have a chance to come to Hue. Sincerely,
I stayed just for a night but love the service here, very professional, welcoming atmosphere. Thank you.
KIM ANH
Stayed 1 night in Jul 2023
Response from Philippe Lecluse – Director of Operations on Aug 1, 2023
Dear Kim Anh,Thank you so much for taking the time to share your thoughts on your recent stay at Indochine Palace. We are thrilled to hear that you had a positive experience during your time here, even though it was just for one night. We are so glad to hear that you were happy with our hospitality “professionalism and creating a welcoming atmosphere” for our guest. Your kind words serve as a great encouragement to us. Once again, thank you for choosing to stay with us and for leaving such a lovely review. We hope to have the pleasure of hosting you again in the future.Sincerely,
10/10 Excellent
MING FEI
Jul 13, 2023
MING FEI
Stayed 1 night in Jul 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 17, 2023
Dear Lieu,Thank you so much for taking the time to share your wonderful experience at our hotel. We're glad you found our rooms lovely and comfortable. It's always our aim to provide exceptional service to our guests. Once again, thank you for choosing our hotel and for your recommendation. We genuinely appreciate it.We’re looking forward to welcoming you back in the future Sincerely,
I cannot recommend this hotel enough. It has the old world charm. The staff are wonderful. For the money this place has excellent value. I lost my phone on a taxi, but miraculously recovered the phone for me. Will come back again and again.
Lieu
Stayed 3 nights in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Lieu,Thank you for keep on choosing Indochine Palace for you and your family when you have a chance to come back Hue,We understand the importance of offering excellent value to our guests, and we're delighted that you found our hotel to be an excellent value for your money. We aim to provide an unforgettable experience that goes beyond just the accommodations.We were equally relieved and delighted to be able to assist in recovering your lost phone. Moments like these reaffirm our commitment to guest satisfaction and going the extra mile to ensure a memorable stay.Thank you for your kind words and for choosing our hotel. We truly appreciate your recommendation, and we can't wait to welcome you and your family back again and again. Please do not hesitate to reach out if there is anything we can do to make your future stays even more remarkable.Sincerely,
Very well looked after from the moment we booked the hotel to when we left. Rooms were lovely, staff very friendly and professional and in a very good location. Would highly recommend and if we visit Hue again, this will be our first choice.
Simon
Stayed 5 nights in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Simon,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you felt well taken care of from the moment you made your booking until the moment you departed.We're glad you found our rooms lovely and comfortable, and we appreciate your kind words about our friendly and professional staff. It's always our aim to provide exceptional service to our guests. Once again, thank you for choosing our hotel and for your recommendation. We genuinely appreciate it.We’re looking forward to welcoming you back in the future Sincerely,
10/10 Excellent
HYUNSOOK
Jun 24, 2023
HYUNSOOK
Stayed 1 night in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear HyunSook,Thank you very much for your beautiful review of our Indochine Palace Hue and we are looking forward to welcoming you back next time.Sincerely,
Excellent overall experience with the whole family stay at this hotel. Definitely will come again!
Dai
Stayed 3 nights in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Dai,Thank you very much for your beautiful review of our Indochine Palace Hue.It’s our pleasure to hear that you and your family found everything excellent at Indochine Palace. Especially, your kind words about our hospitality services proved that we have done a good job and we are glad to meet your expectations during your stay with us. Your feedback will be shared with all of our staff as we continuously strive to improve the quality of our services.Once again, thank you very much and we are looking forward to welcoming you back next time.Sincerely,
10/10 Excellent
Lieu, San Francisco
Jun 20, 2023
Lieu
Stayed 3 nights in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 17, 2023
Dear Lieu,Thank you so much for taking the time to share your wonderful experience at our hotel. We're glad you found our rooms lovely and comfortable. It's always our aim to provide exceptional service to our guests. Once again, thank you for choosing our hotel and for your recommendation. We genuinely appreciate it.We’re looking forward to welcoming you back in the future Sincerely,
My stay at Indochine Palace hotel was very pleasant. There is an aura of old time European hospitality at this lovely place. It is a big hotel and has the modern amenities, yet, it still has this warm and welcoming of a small establishment. We stayed in 11 different hotels during our trip, we rated Indochine Palace as the the best hotel. Thank you.
Tam
Stayed 2 nights in May 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Tam,Many thanks for the valuable feedback you posted online for the recent stay at Indochine Palace Hue. We are so happy to see that you enjoyed the hotel experience very much. Especially, your gracious comment about the rating that "Indochine Palace is the best among 11 different hotels during your trip” we are truly motivated all of us to strive harder in working every day.Once again, thank you very much for giving Indochine Palace Hue the opportunity to host you last time and next time. It's highly appreciated your recommendation of our property to our future guests. Looking forward to welcoming you back next time. Sincerely,
2/10 Terrible
Anthony
Jun 7, 2023
Anthony
Stayed 1 night in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear,Thank you so much for taking the time to share your experience at our hotel. We are thrilled to hear that you felt well taken care of from the moment you made your booking until the moment you departed.Once again, thank you for choosing our hotel and for your recommendation. We truly appreciate it.We’re looking forward to welcoming you back in the future Sincerely,
A lovely hotel in the old colonial style. Great sitting and relaxing areas and live string quartets at night. Excellent pool but spa bath not operating when we stayed. Lovely gardens in city area and easy to get transport to cultural sites. We are retired so really suited us.
Mary
Stayed 3 nights in Jun 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Mary,Thank you very much for your review of our Indochine Palace Hue.Throughout your details review, we are delighted you had a good time and were satisfied with the hotel facilities and hospitality services. It is great to hear that you have found Indochine Palace is “A lovely hotel in the old colonial style” with “an excellent pool and lovely gardens”Your feedback will be shared with all of our staff as we continuously strive to improve the quality of our services.Once again, thank you very much and we are looking forward to welcoming you back next time.Sincerely,
10/10 Excellent
Katja
May 28, 2023
Katja
Stayed 1 night in May 2023
Response from Mr. Philippe Lecluse - Director of Operations on Jul 6, 2023
Dear Katja,Thank you very much for your review of our Indochine Palace Hue.Thank you very much and we are looking forward to welcoming you back next time.Sincerely,
4/10 Poor
richard, Pompano beach
Business traveler, Traveled with partner
May 12, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this hotel for the swimming pool—at a big price—but when I arrived in the 99degree heat the pool was under construction and closed. This is unacceptable. At that price the hotel should have notified me the pool was closed. I would like a credit for this. Expedia should make this hotel notify guests that there is no pool, or demand a credit.
richard
Response from Philippe Lecluse - Director of Operations on Jun 14, 2023
Dear Richard,Thank you very much for taking your time to write your valuable review.It is most unfortunate that we were unable to provide you a perfect experience and we are very regretful for that. In regard to the temporarily closing of our swimming pool for renovation we had informed all of our Online Travel Agents and partners about the closing as we also did on our hotel website, one month prior the work. We sent every single email-confirmation booking with the notice in regard to the swimming pool closing, to all of our Online Travel Agent and our emails were cascade accordingly, following the procedure. We do apologize again for the unfortunate experience and we will reinforce emailing-procedure with our Online Travel Agents, in order to guarantee that the information reaches our guests.We apologize for the inconvenience to you Mr. Richard, as we were actually happy to serve you as our guests. Once again, thank you and hope that you will give us a chance to serve you again in the future. Sincerely,
Everyone was terrific very caring and attentive. Property was beautiful and food was great. I highly recommend. 10/10
Eric
Stayed 2 nights in May 2023
Response from Philippe Lecluse – Director of Operations on May 17, 2023
Dear Eric,Thank you very much for your feedback regarding the recent stay at Indochine Palace Hue.It's great to hear that you have satisfied with the hotel facilities & hospitality. “Property was beautiful and the food was great”, this is a valuable feedback for our future guests who are looking for the best hotel in Hue city. Once again, thank you very much for your recommendation Indochine Palace. The team is looking forward to welcoming you back with a longer stay Sincerely,
Property is beautiful staff very friendly and attentive. Trang (July) at the front office was extremely helpful assisted us in arranging hotel transportation for the day and sightseeing. Also recommendations on restaurants and shopping. There was a jazz band with live music, very talented. We were able to come down and see them on our last night, and it made the evening absolutely delightful. Breakfast buffet is very good and I especially like the hearts and other designs they make on top of my cappuccinos with the foam. It is a very nice touch. Exceptional artwork and exquisite chandeliers throughout the property. Luxury accommodations at a mid-level price point. I will definitely return. Highly recommended 10 out of 10.
Eric
Stayed 1 night in May 2023
Response from Philippe Lecluse – Director of Operations on May 17, 2023
Dear Eric,Thank you very much for choosing Indochine Palace while you were in Hue, and sharing about your feelings about Indochine PalaceWe are delighted to know that you had a pleasant and memorable stay with us. It's great to see that you satisfied with the hotel services and really loved “the beautiful property with the friendly and attentive staff”. Your kind words about Ms. Trang (July) are a big meaningful motivation to her and all of us in the process of bringing the success to Indochine Palace. Once again, many thanks for your stay and we hope to have a chance to welcome you back at Indochine Palace Sincerely,
Response from Mr. Philippe Lecluse - Director of Operations on May 5, 2023
Dear Gerald.Thank you very much for your feedback. We are pleased to see that you have enjoyed your stay at Indochine Palace. We do hope to have the opportunity to welcome you back next time.Sincerely,
10/10 Excellent
MING FEI
Apr 26, 2023
MING FEI
Stayed 1 night in Apr 2023
Response from Mr. Philippe Lecluse - Director of Operations on May 5, 2023
Dear MING FEI,Thank you very much for your feedback. We are pleased to see that you have enjoyed your stay at Indochine Palace. We do hope to have the opportunity to welcome you back next time.Sincerely,