Ratings based on 1,270 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cheshire

We had a super stay and the location wa excellent

Posted Sep 20, 2017
Pros: Excellent
Cons: More English TV channels.
Location: Most things we wanted to visit were within walking distance ( about 10 minutes)
The staff were very helpful as soon as we walked through the door. Breakfast was delicious .
Comment from Hotel Management
Sep 20, 2017 by ME for YOU Service, Hotel Management
Dear Bunny, First of all, we would like to thank you for your review and your valuable time. It is great to know that you felt comfortable with our staff, our provided services and our location too. We will take your comment about English channels into consideration in order to improve our service and your ME experience too. Best regards, ME for YOU Service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcaste upon Tyne

Good Location and great servoce

Posted Sep 19, 2017
Pros: Location, staff, rooms, roof terrace
Cons: Price of breakfast.
Location: 15 minute walk of Grand Via, Prada, Sofia and Thyssen museums. Loads of bars and restaurants and nice shops with 5 mins walk.
Very good location within a 15 minute walk of Grand Via, Prada, Sofia and Thyssen museums. Hotel rooms very good and clean, great breakfast but bery expensive 20 euros!! Best to get it inclusive must cheaper.
Comment from Hotel Management
Sep 20, 2017 by ME for YOU Service, Hotel Management
Dear Brian, thank you so much for your feedback! We are glad that you enjoyed your stay with us and we hope you lived a satisfying ME experience. We have already passed your comment about breakfast prices to our partner Ana La Santa for being taken into consideration. Once again thank you so much for your time and remember that we are looking forward to welcoming you back soon! Best regards, ME for YOU Service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Excellent Hotel in the heart of Madrid

Posted Sep 9, 2017
Pros: Location, staff, rooms =, breakfast, everything!
Cons: none
Location: Near Puerta del Sol, walking distance to major attractions.
Located in Plaza Sta Ana, this hotel is a gem.. Good restaurant and bar in the hotel and also surrounding streets. Excellent staff, great service. Stay in this hotel if you are in Madrid!
Comment from Hotel Management
Sep 11, 2017 by ME for YOU Service., Hotel Management
Dear Gem, Thank you very much for your nice review. We are glad that you enjoyed the provided services and that you felt comfortable with our staff. We hope to welcome you back soon! Best regards, ME for YOU Service.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Extremely nice hotel located very well

Posted Jul 23, 2017
Hotel is located in central Madrid making it easy to travel around Madrid. The staff are extremely friendly and the hotel experience was great!
Comment from Hotel Management
Jul 31, 2017 by ME for YOU service, Hotel Management
Dear sim Greetings from ME Madrid! Thank you so much for your kind review. We are really glad that you enjoyed your stay with us and that you felt identified with our brand. It is great to know that you lived a satisfying ME experience and that is why we are looking forward to welcoming you back very soon! Once again, thank you so much for your time and your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Ver good location, close to everything. Shop, Museums, Restaurants and the plazas.
Comment from Hotel Management
Jul 31, 2017 by ME for YOU service, Hotel Management
Greetings from ME Madrid! First of all, allow me to thank you for sharing your comment on Expedia with us and with other travelers. As you know, the location is right in the center of Madrid with many attractions for all tastes around us. We are looking forward to host you during your next journey to Madrid, to pamper you and live with you another unforgettable and unique experience. ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Nice hotel in great location

Posted Jul 16, 2017
The hotel was very nice and the staff were extremely helpful. My only complaint was the room, so small , could hardly move around the bed. Lucky we had very little luggage. Great atmosphere around the area, lots of tapas bars and restaurants only steps away.
Comment from Hotel Management
Jul 31, 2017 by ME for YOU service, Hotel Management
Dear Patricia. Greetings from ME Madrid! First of all, allow me to thank you for sharing your comment on Expedia with us and with other travelers as it is a constructive way to keep improving in our day to day. We have nine different room types, of different sizes, we are sorry if you didn't receive all the information correctly. Thank you so much for your nice words about our location and our staff. We are looking forward to host you during your next journey to Madrid, to pamper you and live with you another unforgettable and unique experience. ME for YOU Service
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth

Great hotel great location

Posted Jul 9, 2017
Stayed at this hotel 7 years ago and still a great hotel. Location is excellent with bars and restaurants close by. We were upgraded to a balcony room on arrival and this is worthwhile as the rooms could feel small to some. Mini bar is a bit pricey but this isnt unusual (e.g. you can get the same water in the same bottle in the shop directly outside the hotel for about a 1/4 of the price). Other than that attentive staff and good atmosphere.
Comment from Hotel Management
Jul 31, 2017 by ME for YOU Service, Hotel Management
Dear Paul, Greetings from ME Madrid! First of all, I would like to thank you for taking your time in writing your experience in our hotel. Your opinion is very important for us to improve day-by-day. I am pleased to hear that you enjoyed our location which is right in the center of Madrid with many attractions for all tastes around us, moreover I am glad to hear as well that you appreciated the upgrade to our Energy Room. Be assured that we will pass your positive comments on to all ME Staff to continue working in the same line. We are looking forward to welcome you back in a near future. Best Regards, ME for YOU Service
5 out of 5
by Avi

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by ME for YOU Service, Hotel Management
Dear Avi, Greetings from ME Madrid! We would like to thank you for you high score about your experience at ME Madrid. For us, it is very important to receive your comments to improve our service day-by-day. We hope to welcome you back to offer you another memorable ME Experience. Best regards, ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveler from Sussex , England

Good central hotel

Posted Jun 4, 2017
Pros: great central location. Friendliness and general helpful ess of the staff. good roof top bar
Cons: basic repairs
Location: plenty to see and do nearbyloads of good bars and places to eat
hotel was fine. rooms clean and although a bit small, suitably well equipped and with a comfortable bed Good roof top bar, worth a visit in the evenng and night. on the whole quiet. easy acess to a plentiful supply of cafes and places to eat. only downside, was in the corridor there was a water leak through a light socket, dangerous tonsay the least. it was there on the day we arrived and still there when we left four days later. Hotel staff where impecibly polite and helpful.
Comment from Hotel Management
Jun 6, 2017 by ME for YOU Service., Hotel Management
Dear Hugh, We would like to thank you for your time and your nice feedback. On one hand, we are glad that you enjoyed your stay with us due to our location in the city, our rooftop bar and our staff too. On the other hand, we regret the inconveniences you experienced. We have already passed your comments to our manager in order to be taken into consideration and also to improve our service, because we are looking forward to welcoming you back and make your next stay a more satisfying one. Kind regards, ME for YOU Service.
5 out of 5
by Akshay

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017 by ME for YOU Service, Hotel Management
Dear Akshay, Greetings from ME Madrid! We would like to thank you for you high score about your experience at ME Madrid. For us, it is very important to receive your comments to improve our service day-by-day. We hope to welcome you back to offer you another memorable ME Experience. Best regards, ME for YOU Service