Ratings based on 521 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from New York, NY

Posted Nov 29, 2017
Small room, mildew in shower, lacks lighting in bed area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Well located, easy walking distance to all attractions
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Clean room, centrally located, good value

Posted Oct 22, 2017
Pros: Centrally located, clean.
Cons: Answer the darn phone!
Location: Centrally located. Short walk to museums, and Puerta del Sol. A long walk to Atocha train station.
Centrally located, only a 10 minute walk from Museo Del Prado. Lots of art galleries and restaurants near by. The room was clean, hotel staff was friendly and helpful. The hotel does not have a formal lobby where you can rest, welcome friends. The lobby consists of a small front-desk, a couple of chairs. I tried calling the hotel to let them know I would be arriving late, but staff didn't answer the phone. When I mentioned this to the person in the front-desk when I arrived, she said there is one person helping people check in, at which time she could not pick up the phone. I tried all morning to get a hold of them, again, they didn't answer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
All good, except Pls install door in bathroom in executive room, 5th floor
4 out of 5
by A verified traveler

Posted Sep 14, 2017 on Hotels
Very good location could walk everywhere and close to restaurants and shops. Claimed free breakfast but was just tea and coffee facilities on every floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location and quiet.

Posted Sep 3, 2017
Had a nice night at this hotel. Room was nice and perfect for someone that wants comfort and cleanliness after a days journey through Madrid. It was a quiet room and staff is accommodating.
5 out of 5
by William

This traveler left a rating score only Posted Sep 1, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, dc

Great hotel, excellent location

Posted Aug 31, 2017 on Orbitz
The One Shot Prado was extremely comfortable and staff were extremely helpful. Location, a short walk from Plaza Santa Ans was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Central and different

Posted Aug 25, 2017
This hotel was very central providing an easy access to public transport or to the drop on/ off tur bus. It is a good valuable for money and suits couples or a small group of friends. Staff are very friendly, helpful and chilled. The hotel is clean, well organized with a classic simplicity add to it. It has charm, character and a lovely quirky way. It is a real gemstone in central Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima Peru

Great!

Posted Aug 22, 2017
A very good experience. Great staff. Available at any time for our needs!!