Ratings based on 506 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
All good, except Pls install door in bathroom in executive room, 5th floor
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location and quiet.

Posted Sep 3, 2017
Had a nice night at this hotel. Room was nice and perfect for someone that wants comfort and cleanliness after a days journey through Madrid. It was a quiet room and staff is accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, UK

Central and different

Posted Aug 25, 2017
This hotel was very central providing an easy access to public transport or to the drop on/ off tur bus. It is a good valuable for money and suits couples or a small group of friends. Staff are very friendly, helpful and chilled. The hotel is clean, well organized with a classic simplicity add to it. It has charm, character and a lovely quirky way. It is a real gemstone in central Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima Peru

Great!

Posted Aug 22, 2017
A very good experience. Great staff. Available at any time for our needs!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good location, Good accommodations, Good staff

Posted Aug 3, 2017
Pros: Location, comfortable beds, clean, fantastic shower
Cons: It would be great if they could provide real milk and tea as an option as part of their hallway coffee service.
Location: We enjoyed our 2 nights at this hotel. The location was excellent - walking distance form the Prado Museum and other sites and near plenty of restaur
We enjoyed our 2 nights at this hotel. The location was excellent - walking distance form the Prado Museum and other sites and near plenty of restaurants. Fasts check- in.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Central and pleasant

Posted Jul 24, 2017
Comfortable hotel with very friendly and helpful staff. Within walking distance of many attractions and the railway station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel

Posted Jul 11, 2017
Modern hotel and close to a lot of stuff and sol circle and metro stop. Only negative was had a episode that the shower turned yellow for a few minutes. Staff was very friendly and helpful
3 out of 5
by A verified traveler

Not a great deal.

Posted Jun 26, 2017
Rooms are smaller but they do have ac. Not much to add. Nothing special about it.
Comment from Hotel Management
Jul 19, 2017 by Ana Estévez, Hotel Management
Dear Neal, Thank you for your comment. One Shot Prado 23 has differents kind of rooms which there are bigger than the economic room. Regards.
5 out of 5
by Ben

Standard Room - good value for money

Posted Jun 16, 2017 on Hotels
The 'standard' room was a good size. Air conditioning was effective and quiet. Impressive mirror/TV. Service friendly and efficient. It is worth noting no bar/restaurant but there are plenty of options within seconds of the hotel.
Comment from Hotel Management
Jul 16, 2017 by One Shot Prado 23 Team, Hotel Management
Dear Ben, Thank you very much for your review about One Shot Prado 23. We are happy to know you enjoyed your stay with us and you liked the hotel. Hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to museums.

Posted Jun 11, 2017 on Orbitz
Pros: The staff was great.
Cons: Get more channels on the TV in different languages other that just Spanish for travelers from other countries.
Location: We were interested in going to the museums and any Flea Markets - especially El Rastro. There were also many good restaurants nearby and access to al
This is a great hotel in a great location. Close to museums and the staff is very helpful both with requests and giving directions. The only criticism I have is that all the stations are in Spanish and I like to keep up with the news. It would be nice to have CNN, BBC and MSNBC to stay aware of what's going on in the world.
Comment from Hotel Management
Jun 16, 2017 by Ana Estévez, Hotel Management
Dear guest, Thank you for your comment. I am glad to read that you liked the staff and the location. As you said, you can walking around the city or the most popular museums. Thank you again for your words and we hope to welcome again in One Shot Hotels. Have a nice day!