Ratings based on 446 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from lichfield staffordshire

Hotel close to the city centre

Posted Aug 28, 2017
Perfect location for the train station and the centre. Friendly and welcoming staff, hotel was very clean and comfortable with drinks facilities. Would recommend.
Comment from Hotel Management
Aug 29, 2017 by Andrea C. Garcia , Hotel Management
Dear Tracy, Thank you very much for sharing your comments with us! I am glad to hear you enjoyed your stay! Looking forward welcoming you back, Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
This hotel was in an excellent location in Madrid. The room was spacious, modern and very clean and comfortable. The Room Mate chain is very reliable and I have stayed with them a couple of times. Highly recommended. I will definitely be staying at this hotel again.
Comment from Hotel Management
Jul 11, 2017 by Eva de Lucas, Hotel Management
Dear Guest, Thank you for writing a review about Room Mate Alicia, We are pleased to know you enjoyed your stay with us. We hope to welcome you in your next visit to Madrid, Kind regards.
5 out of 5
Recommended
for Couples
by A verified traveler from Chicago

Madrid stay

Posted Jul 7, 2017
Pros: friendly staff, modern simple room, clean, fun space, very good breakfast buffet
Cons: small elevator (not really a big deal)
Location: lots of history, major landmarks and museums close by including the Prado, easy walking lots of restaurants/shopping
Nice surprise to find this modern hotel in the middle of the city. Good value, close to so much w walking, very highly recommend it.
Comment from Hotel Management
Jul 11, 2017 by Eva de Lucas, Hotel Management
Dear Larry, Thank you for sharing your experience with us. We are glad to know you enjoyed your stay in Room Mate Alicia. We hope to welcome you again in your next visit to Madrid. Kind regards
5 out of 5
by A verified traveler

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Estimado cliente, Le agradecemos su comentario sobre Room Mate Alicia, Nos complace conocer que su estancia fue de 10!! Nuestro máximo objetivo es conseguir que el cliente se sienta como en casa. Muchas gracias!! Hasta pronto! Eva de Lucas
4 out of 5
by Carlos

Great location

Posted Jun 3, 2017 on Hotels
Great location by the river and centrally located to both the old and new part of the city
Comment from Hotel Management
Jun 4, 2017
Dear Guest, Thank you for writing a review about Room Mate Alicia, We hope to welcome you again in a next visit to Madrd. Kind regards, Eva de Lucas
5 out of 5
by Lauren

Posted May 29, 2017 on Hotels
Great breakfast buffet for reasonable price. Elaina the breakfast manager is very friendly and helpful (so is every other staff we encountered). Our room had a great view. Very clean, modern. A great shower with lots of hot water and water pressure. Good AC. Great wifi with enough speed to stream a movie on my iPad. If I could change something, I can't think of anything I want to change.
Comment from Hotel Management
May 30, 2017
Daer Guest, Thank you for writing such an incredible review about Room Mate Alicia, It is very important for us to make guest feel like home. We hope to welcome you again in your next visit to Madrid. Kind regards, Eva de Lucas
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Room. Great Location

Posted May 8, 2017
Loved my stay at Roommate Alicia. Beautiful room. Adored the rain shower head. Clean. Superurb central location. Breakfast was divine! Thanks for a great stay.
Comment from Hotel Management
May 20, 2017 by Eva de Lucas, Hotel Management
Dear Guest, Thank you for writing a review about Room Mate Alicia, We are glad you enjoyed your stay with us. We hope to welcome you again in your next visit to Madrid. Kind regards, Eva de Lucas
5 out of 5
by Teng Chye

Room Mate Alicia - an excellent stopover in Madrid

Posted Apr 28, 2017 on Hotels
The location of Room Mate Alicia is superb! It's proximity to eating places, shopping & tourist spots makes it an excellent hotel to book. I was even able to purchase a Samsonite luggage that I needed urgently from a shop just 2 minutes away! The room size is satisfactory and suits my purpose; the bed is extremely comfortable to lie on & sleep is just seconds away after a busy day! I will be back again with my family next time round. I have informed my friends about the hotel as well.
Comment from Hotel Management
May 4, 2017
Dear Teng Chye, Thank you so much for writing this fantastic review about Room Mate Alicia. We are glad you enjoyed your stay with us. It is very important for us to make guest feel like home. It will be a pleasure to welcome you during your family trip. Kind regards, Eva de Lucas
4 out of 5
by A verified traveler

Nice hotel in convenient area

Posted Apr 25, 2017
Pros: Very good service, fast wifi, close to museums, park and metro stop.
Nicer basic but not upscale hotel. Couldn't identify why it was so pricy besides the general area. Other areas are nice as well but less expensive.
Comment from Hotel Management
Apr 25, 2017 by Eva de Lucas, Hotel Management
Dear Guest, Thank you for writing a review about Room Mate Alicia, We are pleased you enjoyed our services. We hope to welcome you again in your next visit to Madrid. Kind regards, Eva de Lucas
5 out of 5
by Craig

Posted Apr 5, 2017 on Hotels
Fantastic!
Comment from Hotel Management
Apr 10, 2017
Dear Guest, Thank you for writing this fantastic review about Room Mate Alicia. We are glad you enjoyed your stay with us. We hope to welcome you again in your next visit to Madrid. Kind regards, Eva de Lucas