Ratings based on 1,234 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Is not to clean the carpet have some dust I felt sick
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
The clean is not to clean to much dust and I felt sick
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Friendly Staff!

Posted Oct 31, 2017
Pros: Close to everything, modern and sleek
Cons: Trouble with air conditioning, so we had one uncomfortable hot night
Loved this hotel, great location and friendly staff, Anna was so nice to us and went out of her way to help!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel, great location

Posted Oct 10, 2017 on Wotif
Good hotel, good size rooms, great location. Walking distance to plenty of restaurants, bars and sights
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, staff and location.

Posted Aug 23, 2017
Cons: The windows to the bathroom are frosted glass. Still can see shadows from the outside.
Could not say enough about the comfortable hotel. Felt like home walking in from a long day of sightseeing. Beds were very comfortable. Staff could not have been nicer.
4 out of 5
by Rafael

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Good hotel in a good neighborhood

Posted Aug 12, 2017
Pros: Easy parking. Big room. Room service. Good location.
Cons: Nothing I can think of.
Location: Narrow roads for cars but very good location. Within walking distance from many shops, restaurants, sights, etc.
Driving to the hotel by car (especially at night) could take you through narrow (crowded) streets, but for that the location is very convenient. Calm and quiet neighborhood, centrally between Royal Palace to the west and Retiro Park to the east, within walking distance to those 2 and everything in between, not far from Puerta del Sol and Plaza Mayor. Arriving very late the first night, the 24-hour room service was a very good thing. The items available after 23:00 are limited but the pizza was delicious.
5 out of 5
by Amanda

This traveler left a rating score only Posted Aug 10, 2017 on Hotels
5 out of 5
by Adriana

This traveler left a rating score only Posted Aug 7, 2017 on Hotels