Ratings based on 21 Verified Reviews

4.2 out of 5
75% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by Aaron M from Maui

Nice, but slipping.

Posted Aug 18, 2015 on Hotels
Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used.
5 out of 5
by Ralf from Carmel, IN

Great hotel to stay at

Posted Jul 19, 2015 on Hotels
I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations
3 out of 5
by A verified traveler

Sheraton Hohhot

Posted Dec 29, 2014
Pros: The staff was very friendly.
Cons: Update the hotel
Location: Walking distance to local shopping
Had to call maintenance due to the shower handle being stuck. No hot water. Room interior was about 15+ years old.
5 out of 5
by Steve from Hohhot, China

Very goof hotel. Great value

Posted Dec 14, 2013 on Hotels
I stayed at the Sheraton while in Hohhot on business. Great hotel and great service.
2 out of 5
by A verified traveler

No English speaking capabilities and bad attitude.

Posted Dec 7, 2012 on Hotels
Reception staff cant explain themselves in english for standard procederes.
5 out of 5
by A verified traveler

sheraton hohhot hotel

Posted Feb 2, 2012 on Hotels
it is very nice, clean and comfort, it is perfect place to stay if nothing to do in such cold winter time.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

心地好い滞在が確保できました

Posted Aug 27, 2016
部屋は清潔かつ静安で、気持ちよく過ごすことが出来ました。また、途中で予定が変わり、一日早くy切り上げたのですが、その際予約変更不可であったので、返金できないことをすまながっていました。スタッフも丁寧でした。
5 out of 5
by Jia-Fu

This traveler left a rating score only Posted Jul 14, 2016 on Hotels
3 out of 5
by Jian

This traveler left a rating score only Posted May 28, 2016 on Hotels
5 out of 5
by KA KEI

This traveler left a rating score only Posted Jan 21, 2016 on Hotels