Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Xu

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
5 out of 5
by jinsung from taipei

Posted Jul 5, 2016 on Hotels
good for business
2 out of 5
by A verified traveler

Posted Jun 13, 2016 on Hotels
I have started to stay at this hotel since 2-3 years ago, however it was the same as before, no live music and/or other facility as a 5 stars hotel it should be. The buffet breakfast is simple, like the ordinary 2-3 stars Ones in Europe or that in USA. There is no public taxi being served. Hopeless !
5 out of 5
by A verified traveler from 恵州市


Posted May 4, 2016
Pros: 設備と清潔感
Cons: 部屋のスライドドアの建付けが今一つ
Location: 郊外ではあるがバス停が目の前にあり特に不便なし、早朝の紅花湖でのサイクリングがおススメ
4 out of 5
by A verified traveler from 東京


Posted Apr 13, 2016
Pros: ベッドが心地よい、風呂、シャワールームが広い
Location: 近くにコンピニ1件、デパート1件
昼間はホテル周辺にはいなかったので、わからないが、 夜は買い物場所が少ないかな。 ホテル内環境はすばらしかった。
5 out of 5
by SEUNG HWAN from 한국

최고의 호텔

Posted Apr 10, 2016 on Hotels
출장으로 처음 방문했는데 직원분들 너무 친철함. 고급스러운 방 분위기가 좋았고, 특히 아침식사 부페는 너무 마음에 들었음
5 out of 5

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Feb 15, 2016 on Hotels
Comment from Hotel Management
by Elsa, Hotel Management
3 out of 5
by A verified traveler from Lam


Posted Feb 14, 2016
格局還好,內部乾淨 不知是否春節原因,服務員特忙 要求的都忘了辦 另room service的餐難吃非常 又貴又難吃
Comment from Hotel Management
Feb 17, 2016 by Manager, Hotel Management
5 out of 5
by Wai Tak from HK

First snow in Huizhou

Posted Jan 28, 2016 on Hotels
My family arrived at the hotel in a very cold night and checked in quickly. The hotel staff is very helpful and enthusiasm. The room is clean and tidy. The night was very cold but the room temperature was set just comfortable specially the water supply is warm, strong and stable enough to refresh and relax. We took the Chinese restaurant and the Western restaurant for dinner and breakfast respectively. Both serves good food among the average Chinese level. Surprisingly we had had snow next day morning. My son and i enjoyed the first snow in his life. It is a pleasant stay. I do recommend to my friend and family and will come back next time.
Comment from Hotel Management
Apr 23, 2016
Dear Guest, Sincerely thanks for your comments. I am happy to find out you enjoyed your stay with us and I appreciate your recognition of the hotel facilities and the service of our team members. It is my desire to welcome you back in the hotel and please allow us a another chance to show you the Kempinski hotel standards, our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, my team and I look forward to welcoming you back to Kempinski Hotel Huizhou Yours sincerely, Elsa