Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Silver Spring, MD

Suite hotel

Posted Sep 2, 2015
Pros: Knowing the back route (which is very simple) to Hummelstown made this a perfect location. Room was very quiet and comfortable.
Cons: Could use more tables in the breakfast area.
Location: Hershey PA is an easy drive away.
When visiting family in Hummelstown, I found this hotel convenient and comfortable. Route 322 is a bit crowded, but taking back roads to Hummelstown (and Hershey) made this an ideal location and it is only a 5 min drive. I appreciated the comfortable chair and sofa since many hotels don't provide these. I will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Overall place was very neat and clean. Hairdryer did not work in the room and tub didn't drain. Decent free breakfast the next day. Pool was a little dingy in the water. Overall a decent place for the price. I would stay there again if I went to Hershey.
1 out of 5
by A verified traveler from new jersey

New hotel but lots of issues

Posted Aug 24, 2015
We booked one night came back to our room after spending day in hersheypark...opened sofa bed and it was wet and covered in urine. We had to change rooms after 11pm. Then woke up in the morning to take showers and the shower head did not work it was broken We had to shower in another room there was 5 of us overall horrible experience. we had three rooms. First room bed covered with wet urine second room with broken shower head third room to use shower. It delayed our check out by two hours and a big inconvenience. The woman at the front desk arranged the other room for our family to take showers. We will never stay at a comfort suites again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Good choice close to Hershey Park

Posted Aug 2, 2015
We encountered no issues with our reservation. Check in and check out went very smoothly. Our room was very clean. Breakfast included a good variety of choices so everyone (including our picky eaters) was able to find something to eat. Breakfast went smoothly on Friday but on Saturday is was extremely crowded and only 1 person was working that section to replenish the stations. It was definitely understaffed for a busy weekend day.
3 out of 5
by A verified traveler from P

Not the greatest hotel

Posted Jul 25, 2015
Bathroom was smelly. They cleaned but could not fix the smell. The sofa bed was terrible. It was kid size and had broken brings, extremely uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Hotel is ok

Posted Jul 10, 2015
Staying at a suite hotel I expected the room to be larger. It wasn't much bigger than a regular hotel room. It had a mini fridge and microwave which always comes in handy. The room was very clean but the bed was too firm for me, and the sofa was very stiff. There was a spotlight outside our room which was annoying since we could not seem to block it completely out. The breakfast was so-so. Nothing to rave about. So over all the stay was ok- it's only 10 minutes from Hershey Park so that's a plus. Will try a different hotel next time we stay in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Awesome service!

Posted Jul 6, 2015
We had planned a family trip 4th of July weekend to Hershey Park When we arrived we were welcomed with a pretty heavy rain storm that showed no signs of letting up. As we got closer to the park we called the hotel and asked what was the earliest time we could check in. We were shocked when the receptionist told us to head over and they would have a room ready for us, several hours before normal check-in. The value was great for a holiday weekend and the room was way above our expectations. I would recommend this hotel to anyone looking for a place to stay after a day at the park.
Comment from Hotel Management
Jul 8, 2015 by Joseph Lupoli, Hotel Management
Dear Anthony, We are pleased that you were able to check in early and had a wonderful stay at the hotel. We look forward to seeing you soon!
3 out of 5
by A verified traveler

In the area.

Posted Jun 29, 2015
Pros: Nice location with easy access.
Cons: Coffee available in the lobby during late evening and early morning hours. An elliptical machine in the exercise room. Engaging Staff
Location: Great area with something to please the entire family.
Truly a mix of good and disappointing. Some staff were very friendly, others could barely meet the minimum to engage this customer with a friendly greeting. There is a nice room arrangement with a comfortable bed. However, when entering the room over a two day period, you are greeted with an almost mold aroma which seems to emanate from the bathroom. My colleague, who stayed at another local hotel, noticed a similar smell, so I am not sure if this is due to some other factor. No matter, it seemed to be within the bathroom walls for the mast part. There were two other minor maintenance issues which could be easily remedied. Finally, there is no coffee in the lobby in the morning, unless its during the breakfast hours. If you have an early meeting or reason to leave, then you better hope they restocked you coffee supply, and know that before you give back your room key. Nowhere in the room can you find a listing for the TV channels. There is a reasonable selection, but you are forced to move through hundreds of channels to find out which are active, and I mean hundreds!
4 out of 5
Recommended
for Couples
by Franz from Vienna - Austria

Loud

Posted May 29, 2015 on Hotels
The loudspeaker near the entrance played loud music about 10 p.m. so wie could not sleep. After calling the reception it took 20 minutes to switch it off ! Also the traffic is unfortunately rather loud....
5 out of 5
Recommended
for Couples
by Linda from Baltimore

Awesome Stay

Posted May 28, 2015 on Hotels
This hotel was Very Clean,Close to Hershey and the Staff was Great. Highly Recommend