Posted Aug 24, 2016
This hotel is a nightmare. I told the front desk clerk about the problems in my bathroom the first morning I was there and she made notes. When I returned after a day at Hershey Park, the problems were still not resolved. It turns out the manager was never informed about my issues! There was soap left from the previous guest in the shower. Behind the bathroom door was a collection of hair. I didn't have a tv remote. My hair dryer was full of dust.
When I was finally able to speak to the manager, another guest chimed in that his room was also filthy. Another mentioned needing to switch rooms. Why bother if they are all disgusting? I offered to show the manager my pictures and she said she didn't need to see them. This tells you how often these complaints happen. I am still waiting for this to be resolved.