Ratings based on 1,839 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Location in local and old area which is dentures

Posted Feb 1, 2018
I was informing the hotel that this is a honeymoon tip so I was expecting little support in relation to early check in .Particularly,, that I was arriving after 36 hour of flying . However , we did not received any support from reception area in relation to this? . Only who was supporting Ms.Dina which was working in hotel under another title , she is amazing , she gave us access to VIP lounge while they peering our rooms with hot a cup of tea again thanks a lot only Ms.Dina for your humanity and appreciation.
Comment from Hotel Management
Feb 7, 2018 by FO, Hotel Management
Thank you for staying with us. Your kind compliment on our staff member Dina from Guest Services Team is very much appreciated. These have been passed onto concerned department so that she is well recognized for her effort given, in which provided you a satisfying stay. Further to your comment, early check - in is subject to hotel availability, should guest prefer to check in room early, one night advanced pre-paid will be recommended to hold the room for early arrival, please contact our Reservations Department for the arrangement. Once again, thank you for staying with us and we look much forward to welcoming you back to Harbour Plaza 8 Degrees soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Best experience I've ever had at a hotel.

Posted Jan 8, 2018
We have stayed at many hotels and resorts over the years and I can honestly say that this hotel provided the best travel experience in a hotel we've ever had. The staff are very helpful and efficient. From the time you walk in to the door the bell boys greet you, the front desk and concierge are very knowledgeable and responsive, and the facility is very well kept and clean. The area is residential so you really get a feel for the Hong Kong life. Many restaurants and super markets near by. Our flight was delayed a full day which meant we needed to stay and extra unplanned night and the front desk staff worked magic and managed to keep us in the same room. (The older gentleman that helped us seemed to be the manager, but unfortunately I did not get his name.) Eric checked us in the first night and we really my appreciate him accommodating our request for a different room than our first stay. Very close to the Kai Tak cruise terminal. We enjoyed the breakfast buffet in the hotel restaurant the first morning. Just a great place to stay for a first time trip to Hong Kong or Asia for that matter.
Comment from Hotel Management
Jan 16, 2018 by FO, Hotel Management
Thank you for staying with us. We are pleased to read you have had a satisfying and enjoyable stay with us. Your kind compliments are very much appreciated and encouraging to our staff members. We look much forward to have the pleasure of welcoming you back to Harbour Plaza 8 Degrees in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Comfortable Hotel

Posted Jan 4, 2018
I have stayed at this hotel many times because of its location and cost.
Comment from Hotel Management
Jan 5, 2018 by FO, Hotel Management
Thank you for your continuous support. We are delighted to read your positive rating and comment.We sincerely look forward to welcoming you back to Harbour Plaza 8 Degrees in the near future.
2 out of 5
by A verified traveler from uk

Ron

Posted Jan 3, 2018
I have had a bad time at this hotel as a wheelchair user. never gaven a free airport shuttle as promised, or a free alternative. The pool close for winter but it did not state that in their advertise . other amenities that was advertised was not available .would never go there again Some of the staff did not understand English. Bath had black marks around the top of the rim reported it nothing was done about it .No instruction how to use the bath tap. Towels where put up too high for a wheelchair user to use,we had to look hard for them
Comment from Hotel Management
Jan 9, 2018 by FO, Hotel Management
Thank you for sharing your valuable comments following your recent stay with us. These are well noted and will be considered as vital for future enhancement. Further to your comment, we provide the airport shuttle bus and it charges HK$130 per trip per person; the complementary scheduled shuttle service serves our registered guests reaching Hunghom, Prince Edward and Tsimshatsui MTR stations, our Concierge team will be glad to provide information. Besides, outdoor swimming pool close during Dec to Mar, for more information please visit our hotel website; Extra amenities are available upon request from Housekeeping Department. On the other hand, training on language will be carried out regularly to front line staff to improve technique on customer service; Housekeeping Department has been briefed seriously on improving the overall cleanliness and enhances training to ensure proper cleaning standard are followed and adhered to. Once again, thank you for sharing your valuable comments with us and we look much forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, California

Clean hotel and friendly staff

Posted Dec 31, 2017
Stayed for 7 nights during Christmas. Room is exceptional clean, and staff are friendly too. Small bathroom but it is normal in Hong Kong. Hotel offers shuttle bus to Tsim Sha Tsui, on time and convenient. Public transportation, bus and mini bus, is around the hotel for you to reach other area in HK. It will be perfect couple years later when the MTR (underground train) is available.
Comment from Hotel Management
Jan 2, 2018 by FO, Hotel Management
Thank you for staying at Harbour Plaza 8 Degrees. We are delighted to read your favourable remarks on room , staff team , shuttle bus and surrounding transportation. We sincerely look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

good and comfortable for the value

Posted Dec 3, 2017
Pros: the free suttle bus
first I through it out of the way but is pretty easy access to everywhere specially with their free suttle bus it run from 7 am to 11 pm daily to town that's is so pleasing .good services and efficient . the room never be big in HK .this one I would say good size .reasonable clean overall .the only thing is it located in a mix of residential and small factory arear that we don't expected .it still nice and quite, will stay again when there's special rate again.
Comment from Hotel Management
Dec 7, 2017 by FO, Hotel Management
Thank you for sharing your valuable comments following your recent stay with us. We are delighted to read your favourable remarks and positive ratings on our shuttles bus and service. Depends with government re-development plan near the Kai Tak Cruise Terminal and subway extension within the district, we foresee these will bring forth a new tourism zone. We look much forward to welcoming you back to Harbour Plaza 8 Degrees soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Pros: Room service was great.
We made it to the hotel late in the evening, exhausted from our flights. approached front desk yet nobody greeted us nor asked us if we were gonna checked in or not... probably they were busy or something. First impression, not the friendliest type. No one was smiling. ..hoping for a more hospitable atmosphere next time. But as the days progresses you'll get to understand the vibe of the staff. Very attentive when it comes to your needs especially on how to trek the city. The hotel shuttle was convenient but the driver wasn't really that too keen to answer your questions probably the language gap? I don't know? but had fun in Kowloon and Hongkong.
Comment from Hotel Management
Nov 17, 2017 by FO, Hotel Management
Thank you for sharing your review with us. We are grateful to read your favourable remarks and positive ratings on our room service and staff. Further to your comment, Front line staffs have been reminded on the captioned and briefed to enhance training on service. We sincerely look forward to welcoming you back to Harbour Plaza 8 Degrees in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Nov 2, 2017
Staffs are nice and helpful. Shuttle bus services is very convenient
Comment from Hotel Management
Nov 6, 2017 by FO, Hotel Management
Thank you for staying at Harbour Plaza 8 Degrees. We are grateful to read your favourable remark on our staff team and shuttle bus service. We look much forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location

Posted Nov 2, 2017
Location: A lot of good restaurant nearby
This hotel in a great location for me. The staff were friendly and accommodating. The rooms were clean and comfortable. We really enjoyed our stay. We arrived and were quickly provided service and our room with upgraded. We enjoyed very much. Special Thank you for Mr. Kenneth Chan and Winnie Lai. See you guys next time.
Comment from Hotel Management
Nov 6, 2017 by FO, Hotel Management
Thank you for staying at Harbour Plaza 8 Degrees.We are grateful to read your favourable remarks on our location ,rooms and staff team which provide you a enjoyable stay. We sincerely look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Liked shuttle to downtown

Posted Oct 31, 2017
Buffet a little pricey and not many choices in the pool restaurant.
Comment from Hotel Management
Nov 3, 2017 by FO, Hotel Management
Thank you for staying with us .We are pleased to read your favourable remarks and positive ratings on our Shuttle Bus service which provided you a pleasant stay. Your comments are well noted and and will be considered as vital for future enhancement.On the other hand, various promotions of dinning are available, please refer to our website. We sincerely look forward to welcoming you back to Harbour Plaza 8 Degrees soon.