“No evening meal due to chef needing time off, staff seemed to have no idea what was happening. Only food available in the area was pizza at a hostel across the road.
Breakfast room opened at 8:30 and consisted of help yourself Coco pops, croissants or toast, if you had an early start, nothing.
Overall a very poor experience.”
“Comfortable/clean room with a great view. Hotel staff were helpful and friendly. Great location close to the train station and central Hexham. The pub downstairs had good beer as well.”
“Excellent staff very kind and hospitable and very nice pub food and breakfast.
LargeTV screen to watch the World Cup and BBC I player to catch up on the highlights, all good.”
“Big, clean comfortable room. Marvellous staff, so friendly and would do anything to help you enjoy your stay. Lovely town and Corbridge Roman town just a short walk away. Perfect location for exploring Northumberland’s Roman history. Large car park, ideal to leave car, explore town and visit historic Pele tower. ”
“Check in was quick, staff offered to book us a table for dinner but declined. Room was clean and bed was comfy. Bathroom could do with an upgrade, rust and black marks throughout but otherwise clean. I’d say a fridge in the room would have been handy. Lovely outdoor space and peaceful area.”
“The location on the corner of a quiet road junction was convenient, the staff free check in / out was sensible and progressive consistent with all relevant information gathered during booking.
Street parking was ample and the room clean - if a little small for the furniture present.
The bed was clean, soft and had enough bedding.
The room and bathroom finishing was adequate, sanitary, but showed some signs of inconsideration (knots on the door frame showed through the paintwork - i.e. no……
“All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless.”