Ratings based on 854 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for overnight

Posted Aug 21, 2017
Nice clean hotel for overnight stay on road trip. Staff was pleasant, room was nice size and clean and they are pet friendly which is very nice. Breakfast was average, very busy by the time i arrived so low on hot, which i'm sure they were preparing more. The room was very spacious, love the separate little living room area that allowed me to have a cup of tea and watch tv without waking others. I would definitely stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice Hotel

Posted Aug 18, 2017
Very Friendly Staff!! Beds were comfortable!! Definitely need new pillows!! Great Breakfast!!
Comment from Hotel Management
Aug 20, 2017 by Guest Relations Manager, Hotel Management
Hi Stacee, Thanks for staying with us. Your comment on our pillows is noted, and will be reported to our key people for immediate attention. we appreciate your time in sharing your thoughts, we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Thought breakfast would be a little bit better. Ran out of eggs. Waited 20 mins for more. Never came. Staff was very nice.
Comment from Hotel Management
Aug 17, 2017 by Guest Relations Manager, Hotel Management
Dear guest, We appreciate sincerely, your time in letting us know how we could serve you better, especially breakfast. Your feedback is very important to us, our key people will surely look into your feedback.. Thank you for your lovely comment for our staff. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jul 19, 2017
Clean quiet convenient location. Good breakfast mid price value
Comment from Hotel Management
Jul 30, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our Hotel. We look forward to your next stay. Thank You, Bobby R. Prestwood General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice hotel

Posted Jul 11, 2017
Nice and comfortable. A king bed should have king pillows - not 4 little pillows. Not a biggie, but just our opinion.
Comment from Hotel Management
Jul 11, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel . I will look into getting bigger pillow for our King Beds. We look forward to your next stay. Thank You, Bobby R. Prestwood General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

nice hotel was near the places we wished to visit

Posted Jul 8, 2017
Pros: The Staff, They were excellent, good indoor pool and hot tub. wife liked the excersize area.
Cons: the condition of the hotel, it is in the stages of renovation and still has unfinished areas, but they are working to keep the hotel in good order
Only drawback was the renovation work being done on the hotel, there were several unfinished areas. the hotel staff was excellent, the breakfast selection changed from day to day so there was not the same thing every day, gave a variety. Breakfast area was kept very clean and supplied well, it was located in an area where there were many good restaurants within walking distance. I recommend this hotel mainly because of the wonderful staff.
Comment from Hotel Management
Jul 10, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stat at our Hotel. We look forward to your next stay. Thank You, Bobby R. Prestwood General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Clean hotel

Posted Jul 7, 2017
Nice hotel. Good breakfast. Clean rooms. Convenient location.
Comment from Hotel Management
Jul 10, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stat at our Hotel. We look forward to your next stay. Thank You, Bobby R. Prestwood General Manager
3 out of 5
by A verified traveler

Ask for lots of extra towels

Posted Jul 2, 2017
While the staff is absolutely amazing it almost made me forget about the disgusting stains on carpet, sofa and chair. Had to lay down towels to walk on carpet and drape over chair and sofa. Beds and bathroom were clean so that made it bearable. The central air was knocked out in some rooms and on some floors there were portable units in the hallway. Breakfast choices were good, bacon was very soggy. Would not stay there again.
Comment from Hotel Management
Aug 9, 2017 by Guest Relations Manager, Hotel Management
Dear guest, I am sorry that your stay experience was tarnished as you find the clean under par. will address this with the housekeeping team to ensure we maintain the quality of accommodation and services we are held to provide our valued guests. Have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and location

Posted Jun 4, 2017
It was a very nice hotel for the price and location. I will definitely stay there again.
Comment from Hotel Management
Jun 6, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our Hotel. We look forward to your next stay. Thank You, Bobby R. Prestwood General Manager
3 out of 5
Recommended
for Families
by A verified traveler from VA

Under renovation.

Posted Jun 4, 2017
Rooms under renovation. Should not rent those out. Ours had fresh paint and decor but ceiling had terrible water damage. Light switches on one side of room didn't work. Bathroom door could not close. Very clean. Excellent sheets and super comfy pillows. Will probably be lovely when finished
Comment from Hotel Management
Jul 25, 2017 by Bobby R. Prestwood, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are sorry to read that you did not enjoyed your stay at our Hotel. We look forward to your next stay. Thank You, Bobby R. Prestwood