Ratings based on 218 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in convienient location.

Posted Apr 25, 2017
I stayed in a King suite . It was layed out nice, spacious, large couch, small kitchenette, and large bathroom. Very clean. Excellent breakfast!
Comment from Hotel Management
May 2, 2017 by Debra, Hotel Management
We're glad you chose to stay with us on your recent visit to Huntersville. Thank you for the compliments and for taking time to share them. We hope you'll have an opportunity to visit us again soon! Again, thank you. We appreciate your business. Debra
4 out of 5
by Bruce

Posted Apr 13, 2017 on Hotels
I found the accommodations to be wonderful. My room was clean, comfortable and very quiet. The desk attendant was attentive, kind and interested in who she could best accommodate me at such a late hour. Breakfast offerings were plentiful and good
5 out of 5
by Ross d

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Apr 6, 2017 by Debra, Hotel Management
Our entire staff thanks you for the wonderful 5 star rating! We're so glad you had a good visit and we hope to welcome you back again soon! Thank you! Debra
5 out of 5
by Cindy

Clean and Convenient

Posted Mar 22, 2017 on Hotels
Front desk was very courteous and very helpful, especially since we were from out of town. Room was nice and spacious. Thank you!
5 out of 5
by Tracy

Posted Feb 17, 2017 on Hotels
Everything was wonderful... staff was friendly... eggs were the only downfall...didn't taste right. TV didn't work but we were so tired we didn't care... I'm sure they would have taken care of it we didn't ask.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for our 5 star rating! We appreciate your staying with us and taking time to review your visit. I've shared you comments regarding the eggs our Breakfast staff . We want to ensure the quality of our service is consistent and enjoyable. A work order for the TV in your room was submitted to our maintenance department. We appreciate your feedback as it is of enormous help in maintaining our service and our facility. We want our guests to enjoy a great experience when staying with us. Again, thank you and we hope you'll have an opportunity to visit with us again Debra S.
3 out of 5
by A verified traveler

Posted Jan 31, 2017 on Hotels
I was pleasantly surprised at the size of the suite. The bathroom was kind of old, but clean and everything worked.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you! We appreciate that you chose to stay with us recently and take time to comment on your visit. Your comments have been shared with management as they review our options for the next renovation. Again, our thanks. We appreciate your business. Debra S.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Posted Jan 8, 2017
Last minute stay, very comfortable! The room was cozy and the bed was just what I needed after a long day and night!
Comment from Hotel Management
May 13, 2017 by hiexpress_birkdale@yahoo.com, Hotel Management
Thank you for staying with us and for your important feedback. We both enjoy and appreciate hearing from our guests. Although your stay was a last minute one we hope that you'll plan another visit with us. We appreciate your business and thank you for your comments. Debra S.
5 out of 5
Recommended
for Everyone
by A verified traveler from roxboro, nc

Clean hotel close to Charlotte

Posted Dec 24, 2016
The staff are always friendly, little snack area on site and extremely clean rooms.
1 out of 5
by A verified traveler from huntersville

inedible breakfast

Posted Dec 19, 2016 on Hotels
room was fine, staff was great. half the omlette was hard other half was styrofoam. sausage was grey and hard. i stay at a lot of HI express' these people even effed up the cinnamon rolls. rock hard biscuits and zero gravy. in the trash it went.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Close to I-77 without the noise.

Posted Dec 2, 2016 on Orbitz
Pros: Fast and responsive elevators. Breakfast was very nice with fresh, hot pancakes and warm cinnamon rolls as a special treat.
Location: We ate at Bob Evans but there are many other nearby selections. None are in walking distance.
Weekends include extended breakfast hours - nice. Disappointed at first that 2 beds means a queen and a sofa bed, but we made it work. The sofa bed tradeoff is that you get more floor space.