Ratings based on 948 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
They have free cookies for the kids. They have transportation up to 5 miles witch was great for my Xmas party. Close by the beach so you can take late night romantic stroll to look at there down town area.
Comment from Hotel Management
Dec 12, 2017 by Ashlee Peterson - Guest Service Representative, Hotel Management
Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. We combine the complimentary amenities and renovations expected from a larger hotel with the beach location and excellent customer service of a boutique hotel. We look forward to accommodating you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Dec 3, 2017
Great location. Within walking distance to Main Street and all shops, restaurants and the beach!
Comment from Hotel Management
Dec 6, 2017 by Ashlee- Guest Service Representative, Hotel Management
Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. Our convenient location puts guests within walking distance of both Main Street and the beach, with numerous dining and shopping options! Our complimentary shuttle service also transports guests anywhere within a 5-mile radius. We hope you choose to stay with us again should you return to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Convenient

Posted Dec 2, 2017
Pros: Location, staff, room.
Cons: Room next to us had a noisy a/c.
Location: Just off Pacific Coast Highway. Near many restaurants, a cute down town (Seal Beach). Park, library, cute Red Car museum. Can walk to the ocean.
Stayed for parking and shuttle to Carnival Cruise in Long Beach. Nice room, lots of restaurants and strollable areas nearby. Very friendly helpful staff. As I said, all we wanted was safe parking and a shuttle. We got that but also a very pleasant stay.
Comment from Hotel Management
Dec 2, 2017 by Ashlee - Guest Service Representative, Hotel Management
Jay, Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. Our team strives to deliver excellent customer service, well-appointed rooms, and amenities such as breakfast and shuttle service. We are glad you enjoyed our Park & Cruise package, and our convenient location! We hope you choose to stay with us again should you return to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Service and Value/ Nice Location

Posted Nov 30, 2017
The staff was very helpful. Quiet and low key guests. Family oriented.
Comment from Hotel Management
Dec 2, 2017 by Ashlee - Guest Service Representative, Hotel Management
Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. Our staff works hard to deliver exceptional customer service and ensure each guest has a comfortable stay. Our property is home to both business and leisure travelers, and is great for families! We hope you choose to stay with us again should you return to the area.
2 out of 5
by A verified traveler from CA, seal beach

People above don’t know how to walk

Posted Nov 27, 2017
The two nights were awful. Couldn’t sleep because people above us kept running and stumping around. Felt like horses were walking above us. Very disappointed.
Comment from Hotel Management
Dec 2, 2017 by Ashlee - Guest Service Representative, Hotel Management
Jr, Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We would like to apologize for the inconvenience you experienced during your stay with us. Our team would have been glad to assist you with a room switch or other remedying action if we were aware of the issue. We work hard to ensure each guest has a comfortable stay, and we apologize that it did not meet your expectations. We hope you choose to stay with us again should you return to the area and allow us to resolve the issues you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

More than expected for the price

Posted Nov 24, 2017
They definitely care here. It’s clean and thoughtful. Great location too. Easy to get in and out of. People were very nice. It’s not fancy but it’s more than enough. Would stay here again.
Comment from Hotel Management
Nov 25, 2017 by Ashlee Peterson - Guest Service Representative, Hotel Management
Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. Our staff strives to deliver exceptional customer service and well-appointed rooms every day, to ensure each guest has an excellent stay! We look forward to seeing you again on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Surprised by hotle

Posted Nov 18, 2017
When we first checked in we weren’t too impressed. The lobby needed some paint and our room weren’t ready. But once we got into the place we were pleasantly surprised. It is a unique, beautiful hotel with very comfortable beds and spacious rooms.
Comment from Hotel Management
Nov 19, 2017 by Ashlee - Guest Service Representative, Hotel Management
Deb, Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. We are currently undergoing a lobby renovation, which would explain some unfinished work in the lobby. We do apologize if your room was not ready at or after our check-in time; if you were an early arrival, we do our best to accommodate, but cannot always guarantee room readiness ahead of time. We are glad the rest of our property exceeded your expectations, and we look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, Ca

Good hotel, room is a little stuffy.

Posted Nov 9, 2017
The room got pretty stuffy if you didn’t open the window or have th air conditioning running. Almost all the staff were great and helpful, but one guy who drove the van in the evening seemed to be always annoyed with my friend and I whenever he drove us. Perfect otherwise. Will come again.
Comment from Hotel Management
Nov 10, 2017 by Ashlee - Guest Service Representative, Hotel Management
Sabrina, Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are glad you enjoyed your stay with us. We would like to express our sincerest apologies for any inconvenience you experienced regarding our shuttle service. That is not our standard, and we will ensure this is addressed among our team. We strive to deliver above and beyond customer service, and we are happy you found all other parts of your stay enjoyable. We look forward to seeing you on your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Lovely hotel in a great location close to the beach
Comment from Hotel Management
Oct 25, 2017 by Ashlee- Guest Service Representative, Hotel Management
Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are so glad you enjoyed your stay with us. Our convenient location puts guests within walking distance of both Main Street and the beach! We hope you choose to stay with us again should you return to the Seal Beach area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chewelah, WA

Short Get-Away

Posted Oct 17, 2017
Pros: Location
Cons: Hotel is dated and could use an update. The parking is limited and are tight spaces in a parking garage, if you can find one.
Location: Shopping and Dining close by.
We enjoyed our stay at this hotel. It is close to shopping and dining options.
Comment from Hotel Management
Oct 21, 2017 by Ashlee - Guest Service Representative, Hotel Management
Lollie, Thank you for choosing The Pacific Inn for your Seal Beach lodging accommodations. We are glad you enjoyed your stay with us. Our convenient location is one of our most popular attractions, and we are happy to hear you took advantage of it. We are currently in the process of renovating both our lobby and guestrooms to provide our guests with the most modern and comfortable accommodations possible. As we are a smaller property with complimentary parking, our lot can tend to fill up during high occupancy. We do hope you choose to stay with us again should you return to the Seal Beach area.