Ratings based on 527 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Monticello, WI

A very nice facility, except for one thing...

Posted Jun 5, 2017
Pros: Location, room, rate and the breakfast.
Cons: They really need an elevator.
Location: Plenty to see in Huntingon--history, shopping, etc.
The Best Western Huntington Mall in is a very nice facility offering a comfortable room, a good complimentary breakfast in a nice dining room. However, the one thing that really hurt our experience was the lack of an elevator. Not knowing this, we had booked a room on the second floor. At every other place we have stayed at, it was a simple matter to load our things onto a cart and wheel them up to our room via elevator. Here we had to make multiple trips up the stairs carrying everything. For us, this was quite an inconvenience (we are older, and my wife has RA). Other than that, we would definitely recommend this motel.
Comment from Hotel Management
Jun 5, 2017 by Anna N, Hotel Management
Thank you so much for your business and feedback.
2 out of 5
by A verified traveler

Run down!

Posted Jun 4, 2017
First off the staff was great! Down hill from there.Hotel run down fri. night 2 areas campground type parties outside. Would not recommend!
Comment from Hotel Management
Jun 5, 2017 by Anna N, Hotel Management
I am sorry for the problems you had. Thank you for letting me know.
4 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice hotel in good location

Posted May 20, 2017
I love the fact that they have smoking and non-smoking rooms! The non-smoking rooms dont even have a cigarette odor as I assumed they would. It's a nice hotel & very decently priced! The staff was friendly, and rooms were clean, and the lication is perfect. So much to do in the surrounding area. We will definitely be returning!
Comment from Hotel Management
May 23, 2017 by Anna N, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Quiet clean room. Easy entrance to room due to many outside doors. Staff very nice.
Comment from Hotel Management
May 15, 2017 by Anna N, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient and near good restaurants

Posted Apr 21, 2017
Pros: Location
Cons: Not much
Location: Excellent
Not my first and wont be my last. Friendly staff and willing to go out of their way to satisfy customer.
Comment from Hotel Management
Apr 24, 2017 by Anna N, Hotel Management
Thank you. We look forward to having you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from snellville, Ga

Nice hotel, convenient to shopping and other place

Posted Mar 27, 2017
Experience was. Very pleasant. . Would stay again.
Comment from Hotel Management
Mar 27, 2017 by Anna N, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler

Posted Mar 24, 2017
Cons: Could be upgraded a bit.
Very Basic Hotel. Clean but old. It was fine for a stop-over.
Comment from Hotel Management
Mar 27, 2017 by Anna N, Hotel Management
Thank you for your feedback.
5 out of 5
by Judith

Posted Mar 21, 2017 on Hotels
Nice clean hotel with a friendly staff.. We have been staying there the last couple of years when we are in town for a sporting event. Can't beat the price or breakfast either!!
Comment from Hotel Management
Mar 27, 2017 by Anna Nida, Hotel Management
Thank you for your business and feedback. Hope to have you stay again.
4 out of 5
by A verified traveler

Liked the hotel very much

Posted Mar 20, 2017 on Hotels
Nice hotel, great location, Friendly staff and good value for money
Comment from Hotel Management
Mar 27, 2017 by Anna Nida, Hotel Management
Thank you for your business.
5 out of 5
by Lisa

Posted Mar 16, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017 by Anna Nida, Hotel Management
Thank you