Worst experience ever!
Posted Oct 10, 2016
We asked for a nonsmoking room, and it clearly had been smoked in. The TV did not work until we spent time figuring out the problem, which was the hdmi not plugged in. At 2;00 AM on the 2nd floor, doors were being banged, people yelling; and at 5:00 AM, the shower did not work. Nobody was at front desk to take our call When checking out and reporting all to the desk clerk, she said we should have told them earlier! When I explained I tried to call the front desk, she said their phones were not working!
To have little sleep because of partying guests, to not be able to report it then to have to leave without a shower is disgusting! I'd never use them again!