Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Comfort Inn Huntsville near University

2.5 out of 5
Comfort Inn Huntsville near University
4725 University Dr Nw, Huntsville, AL

Reviews

8.2

Very Good

Rating 10 - Excellent. 220 out of 538 reviews" "
Rating 8 - Good. 200 out of 538 reviews" "
Rating 6 - Okay. 67 out of 538 reviews" "
Rating 4 - Poor. 25 out of 538 reviews" "
Rating 2 - Terrible. 26 out of 538 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suhasini

Disliked: Cleanliness, staff & service, property conditions & facilities
A fire alarm set off my whole wing in disarray at 3 in the morning. Within 10 min, as we were getting ready to go down, the alarm stopped on its own. Mysteriously, there was no explanation provided in the morning.
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was nice. Staff was friendly, room was clean. The free breakfast was good. The gentleman that was in charge of the breakfast area was great. He kept the food replenished and the area cleaned up.
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this location. I have never had any issues. The facility is clean, friendly staff, and the free breakfast is a plus.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Will definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff at check in.
Stayed 1 night in Mar 2024

2/10 Terrible

Sean

Traveled with family
Disliked: Staff & service, property conditions & facilities
Placed smelled when you walked in the lobby. Loud, noisy, didn’t feel clean.
Stayed 1 night in Mar 2024

10/10 Excellent

HTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and very kind staff. Loved the hot tub.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable beds, nice pillows. Very clean and quiet!
Stayed 1 night in Mar 2024

6/10 Okay

Brandi

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the layout of property . Rooms need .more lighting !
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft beds, clean, comfy pillows, very clean room and nice bathroom! Thank you!
Stayed 1 night in Mar 2024

6/10 Okay

Scott

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is much older and outdated property when compared to most others in the area at comparable price.
Stayed 3 nights in Feb 2024

8/10 Good

Myreon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet would run for a good while after each use but other than that, everything else was good. No complaints here. Wouldn't mind staying again.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Mks
Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Staff was helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful! Rooms were clean and beds were comfy! Pool was nice, some tile missing but hot tub worked great and pool was fun! Right next door to hooters!
Stayed 1 night in Feb 2024

2/10 Terrible

Ashlie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel service I ever experienced in my life acted like kids couldn't eat breakfast n have eat in lobby n can't bring any food to room or that's considered stealing n they will threaten call cops over spilt milk sad they have that much pettyness in there heart to mistreat a mom and a couple of kids pool is horrible hot tub not hot
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, staff & service
Sketchy people around First room smelled like smoke Second room smelled like funk
Stayed 2 nights in Jan 2024

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and welcoming, especially the day shift staff. There had been very cold weather, and there was ice in part of the parking lot. The area under the check in area was clear, but where you parked to walk in was not. Maybe use salt to try to thaw it?
Stayed 2 nights in Jan 2024

8/10 Good

Rhodesia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean facility
Stayed 2 nights in Jan 2024

10/10 Excellent

Shuterica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Stayed 2 nights in Dec 2023

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very friendly and clean i would stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean! Good service!
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay at the Comfort Inn
The stay was good, stayed there several times over the years, and they just updated the place recently.
Stayed 1 night in Dec 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel. Poor customer service
We were in town to visit my niece for her bday who goes to college there. I booked a 1 night stay for 2 adults. When i checked in 2 of my adult sons along with my 4 yr old walked to my room and left their bags. We spent the entire day away. I returned to the hotel around 10pm with my 4 yr old toddler. My other 2 sons stayed the night with my niece as previously planned. (She had other people visiting her and her apt is not very big which is the reason we kept their luggage at the hotel) I left the next morning to pick them up. We returned to the hotel around 950am. Since breakfast was still going on I told them to go and get sumn b4 we freshen up and get back on the road. As soon as we headed to the breakfast area they were approached by the man from the front desk, not sure if he was the manager or not. He went on to say u don't belong here. U walked in off the street, breakfast is only for guests. So I'm explaining to him that we have a room there and yes we just walked in but our luggage is in the room. He starts to record and says he's gonna call the police ( over a bowl of cereal and a banana) because that is all they had picked up. After i told him my room number he sd he was gonna just charge me $15 for an extra person! I had no idea me telling them to go fix them something would have caused so much commotion. The situation could have been handled much better and I'm very disappointed at how we were treated over a simple misunderstanding!!!
Stayed 1 night in Dec 2023

8/10 Good

Lenton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t expecting it to be so great but I can’t complain I’d stay again
Stayed 1 night in Dec 2023

6/10 Okay

Summer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ummm. Maybe.
We got there late and left early. Not much interacting with anyone. Only reason it wasnt 4 stars was the breakfast. I had to ask twice for milk and the eggs and sausage tasted like cardboard.
Stayed 1 night in Dec 2023

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area. Great experience. We would stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Lakita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

james

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One night stay
The bed was very comfortable, which is what we needed. You can tell this place is a little older. Breakfast was okay. Not over the top though.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. I have zero complaints about the service or quality of my room. The hot tub didn't have a rail to get in or out of it but we made due. Overall my kids enjoyed the pool and we enjoyed the cleanliness of our room. Beds were comfy, and the mirror in the bathroom kept my teenager occupied for quite some time haha.
Stayed 1 night in Oct 2023

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Milla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean! But smells old!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Carmen

Stayed 2 nights in Sep 2023

4/10 Poor

OIVER

Disliked: Staff & service, amenities, property conditions & facilities
I will never stay here again. When I arrived I was told my reservations had been cancelled. I did not cancel it. Was initially told the hotel had no available rooms. Suddenly at a considerable higher rate a room was available. It was homecoming at Alabama A&M so I knew rooms were in short supply and I was exhausted. Checked in and room had a terrible odor and TV did not work. Bathroom floor was grimy . Front desk person was so nonchalant about it all, it was borderline rude . Do not stay here.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for the price. Clean. You do hear people walking above you, but was otherwise quiet. The eggs and coffee at breakfast are really bad, but what can you expect for the price?
Stayed 3 nights in Sep 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean property.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Subpar
Overall it was subpar. Beds and pillows were uncomfortable. We realized too late the fridge had a rancid odor that ruined our food. There was 1 employee that was very courteous the rest were very indifferent. The breakfast was lacking bacon which would make it doable.
Stayed 3 nights in Sep 2023