Ratings based on 307 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close to Airport

Posted Jan 16, 2017
One quick turn and you are right into the airport in Huntsville. Great Location with plenty of dining choices.
Comment from Hotel Management
Jan 16, 2017 by Chris, Hotel Management
Thanks for staying with us! We hope to see you the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sharpsburg, GA

Homey, quiet, clean hotel

Posted Jan 5, 2017
I would recommend this hotel to friends. It was clean, quiet, and the breakfast was great. They are very friendly and the pool is really nice!
Comment from Hotel Management
Jan 16, 2017 by Chris, Hotel Management
Thanks for choosing Country Inn & Suites. We look forward to your next stay with us.
5 out of 5
by A verified traveler

Would stay here again

Posted Jan 3, 2017 on Hotels
Nice staff, clean and comfortable rooms, and a good breakfast
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for choosing Country Inn & Suites. We greatly appreciate any feedback as it helps us fine tune operations. We're happy to see your stay with us was good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Experience

Posted Dec 25, 2016 on Orbitz
Pros: Indoor pool and whirlpool.
Cons: This was my third stay and there are always maintenance issues that should be addressed. Small things, such as tape and bedding, and touch up paint.
The hotel is conveniently located to the HSV airport, Research Park and shopping. Rooms are comfortable and clean. The breakfast bar is good and there is a coffee bar usually available.
Comment from Hotel Management
Jan 16, 2017 by Chris, Hotel Management
We appreciate the honest feedback. We strive to make each guest feel comfortable in their "home away from home." Anything we can correct please let us know.
3 out of 5
by A verified traveler from Richmond, VA

It is O.K.

Posted Dec 12, 2016
Pros: Location. Staff is mostly good.
Cons: Sound insulation and focus on the real problem to fix so that the customers' needs are met.
Very friendly receptionists. Assuming business trip to the base and/or related industry around the base, location is good. It is situated between the airport and the base. Breakfast is good. They have an indoor pool and hot tub. I didn't utilize the pool nor the hot tub. A small gym room has one stationary bicycle, one running band and one weightlifting bench with interchangeable weights (one of those benches with cables so you can switch which muscle you work out). There are two reasons I will not stay here again: 1) The walls are so thin that you can hear a lot from your neighboring rooms. I could hear conversations and snoring. 2) The shower had very low pressure. I told the receptionist about it; they followed up. When I got back to the hotel, they told me they looked into it but they were missing a piece which was locked up in the manager's office and they cannot get in there because the manager is out for couple days. I think this kind of response that doesn't address the problem is not acceptable.
Comment from Hotel Management
Jan 22, 2017 by Chris, Hotel Management
Our staff apologizes for any inconveniences you may have endured during your stay with us. We appreciate your candid and honest response since this can help us fine tune our operations for future guests. If there's anything else we can improve upon please let us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice and cosy hotel

Posted Dec 12, 2016
Pros: Heated Swimming pool, Jacuzzi and free laundry.
Location: Very close to airport and lots of restaurants around.
I enjoyed my stay. Staff are very helpful and pleasant. Inner swimming pool, close to airport and good breakfast.
Comment from Hotel Management
Jan 25, 2017 by Chris, Hotel Management
Thank you for staying with us! If we can make anything better please let us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 5, 2016
A nice hotel, guiet, clean and accepting of pets. Free breakfast in the morning and an indoor pool.
Comment from Hotel Management
Jan 22, 2017 by Chris, Hotel Management
Thank you for choosing Country Inn & Suites! We're happy to see you enjoyed some of our amenities during your stay, if there's anything we can make better please let us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel - close to HSV airport.

Posted Dec 5, 2016 on Orbitz
Pros: Location and indoor pool.
Location: Close to Huntsville airport. Convenient to get onto I565 and just minutes to shopping and dining at Bridge Street or to access Redstone Arsenal.
Great experience! Nice room with fridge and microwave. Indoor pool and whirlpool. Great breakfast bar. Clean and comfortably furnished. Very convenient to Huntsville airport. Excellent staff.
Comment from Hotel Management
Jan 22, 2017 by Chris, Hotel Management
Thank you for choosing Country Inn & Suites! We see you listed "PROS", if you have any "CONS" about your stay please let us know.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
We appreciate your feedback at Country Inn & Suites. If anything wasn't found to satisfaction please let us know
3 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.