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Reviews of Econo Lodge Madison, AL

2 out of 5
Econo Lodge Madison, AL
102 Arlington Drive, Madison, AL

Reviews

6.4
Rating 10 - Excellent. 4 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 8 out of 42 reviews" "
Rating 2 - Terrible. 4 out of 42 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Claudette, Nashville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They DO NOT honor hotel.com reservations !! BEWARE
This room was book with hotels.com and when my crew got there to check in they would not honor the reservation. The desk clerk said they charge more for the room than what we paid via the hotels.com website. After being on the phone for almost an hour I was told that everything was fine and they could check in only to find out a couple of days later that they charged our credit card again for the additional cost that I was told was taken care of. The card was given in good faith for any possible damages not additional room cost. If they are not going to honor the price they have on the hotles.com website they should not be on it.

8/10 Good

Shayne, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice that it was behind a Logan's Roadhouse. They could improve the breakfast. Juice wasn't chilled & coffee was too weak.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Price was at the 3 star level in the neighborhood.
Placed in a no smoking room. Was claerly a room with smoking history. Price was higher than the quality.

4/10 Poor

Cynthia, Detroit, MI

Disliked: Cleanliness
The staff was very friendly but that was the only thing good about this hotel.When I went to check in I found that they had already charged my debit card without me knowing because I checked in after 6 p.m. I was not told when booking this room that my card was going to be charged after 6 p.m. They did refund the money. Then I was told that they did not have a handicap room available for me after I called twice prior to my stay to make sure I had a handicap room because I am in a wheelchair. They should have notified me prior to my stay that they didn't have a handicap room. They did move me to a handicap room when one opened up but it was still a big inconvenience. The second room was really dirty. My feet and socks were black by the end of the day and we barely stayed at the room. The tub didn't drain right. We had to use a plastic spoon to hold down the lever so it would drain. The shower light worked half the time. The towel rack barely stayed on the wall. They also didn't mention that a tree service was going to be there all week cutting down trees at 8 a.m. This was supposed to be a relaxing/sleep in vacation and that never happened. The breakfast was not even close to what a breakfast should be. The coffee was watered down, the milk was sour, the biscuits and gravy looked old, the bread was hard and there were only 2 kinds of cereal. This hotel is good for an overnight stay and thats about it. Just make sure you check in before 6 p.m. or your card will be charged!

2/10 Terrible

FARES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in US
The worst hotel I've been!! Dirty, noisy, and not safe at all

8/10 Good

Zakery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel old smells

8/10 Good

JUDY, Davenport, IA

Liked: Cleanliness, property conditions & facilities, room comfort
Graduation stay
We were told the breakfast included cereal, toast, juice, sweet rolls. Friday morning the breakfast did not include bread, the sweet rolls were old, no cereal, the biscuits were hard, and the gravy had the consistency of wallpaper paste. I am a vegetarian so there was nothing for me except juice.

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities

4/10 Poor

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for Kids
We found this place on line and the reviews look ok, so we gave it a try. I was traveling with my children who are two younger teens. The first room we tried had bugs in the bathroom, we go to our car to unload to the second room and a group of guys are making cat calls at my 13 yr old daughter. The second room we tried was on the first floor and the noise was constant all night with slamming doors, people yelling and a couple arguing. This place seemed to have mostly construction type trucks in the parking lot and I would have been fine staying there alone, but I wouldn't stay again with my children.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Decent for price
Quiet and nearby locations I was going to.

10/10 Excellent

tiffany courtney, econo lodge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
customer review
great

10/10 Excellent

econo lodge, 102 Arrington, madison, al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding for the price
it was great

8/10 Good

Betty, Clarksville Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. After we checked out we needed a place to sit till our car was beeing worked on and they let us sit in the lobby for a while. The food was good. The hospitality was great. The rooms was great too. Thank you so much for everything they did while we were stranded in Alabama getting our car fixed. We went for a day trip and ended up staying for 2.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

8/10 Good

George

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Son Worshipper

Liked: Staff & service, room comfort
Quick trip
Just a quick trip out for a wedding. Wanted an inexpensive place to drop the suitcases and to sleep. Good no-frills place to stay!

6/10 Okay

James L.

Liked: Cleanliness, staff & service, room comfort
a very old motel,but well kept
as above, and hotel signage not visible from the highway, hard to find at night

8/10 Good

Mike

Liked: Cleanliness, staff & service
business
For the money I have found nothing nicer in this area.Everthing I could ask for out of an inexpensive hotel. Free breakfast is the only real downer.Not much more than some toast and cereal but hey once again at this price there are a lot of breakfast options close by

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Night clothes
Someone left pjs on the back of the door in the bathroom! Other than that the room was acceptable. Another thing I did not like was some guy was stalking me outside by the steps! Didn't feel really safe there. I had to go to my car several times and he moved from one end of the building to the area by the steps where I had to get to my room.
Response from Rush on Oct 8, 2015
we are terribly sorry you had to experience that laps by our house keepers and assure you its not a common practice,hope we can improve improve on that and better your experience on your next. thank you for your comment.

8/10 Good

tammy, Woodstock, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
Staff was very friendly and professional
Response from Rush on Oct 8, 2015
thank you for your feed back, we strive to provide a clean and affordable rooms with helpful and friendly staff to all our guest and positive comments like yours goes along way to boost the confidence of our staff . thank you again for choosing us for your lodging needs.

4/10 Poor

jnelly27

Disliked: Room comfort
Pretty good value
Room was clean. Bed was comfy. Decor outdated. Nothing luxurious but decent value.

8/10 Good

hackeye

Liked: Cleanliness, staff & service, room comfort
Good for the value
Our experience was very good. The staff was polite and curteous. The room was neat and clean. The location was easy to find and in a quite area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fire112

Disliked: Staff & service
Soccer weekend
It was a good price and in a good location and would stay there again

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not a nice hotel
Check in was super slow. The lady did not seem what she was doing and blamed it on the previous clerks. It was cold and I had to wait outside until she finished the check in process which took a good 20 minutes. She was going back and fourth with my credit card and driver license number. Then she gave me a smoking room when I clearly had booked a non-smoking room. Another 10 minutes passed until she checked the availability on the hand written chart. She gave me a handicapped room which allegedly was a non smoking room. By this time it was already midnight. Thankful for the check in process to end I took the key and hurried to my room when I found out that the room was being renovated and had tools and paint all over it. Angry I went back to the check in and after another saga of waiting outside in 28 degrees cold weather, I was able to have a two double bed non smoking room (although it was only I who stayed in the room). At 8.05 am the maids kept waking me up and wanted to know what time I was going to check out. Common people, give me a break. Check out it not until 11. At 10 am, I finally checked out and the maids were waiting outside my room to leave. Their cart had almost blocked my door. Not only it was unprofessional but extremely rude. I did not even bother to check their breakfast. I will never stay here again. It was a mistake to chose it in the first place.

8/10 Good

scott, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for price
No complaints

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mike, Huntsville, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Excellent value, clean and convenient., reasonable. Will stayb again.

8/10 Good

shellydc1

Liked: Cleanliness, staff & service, room comfort
Home for a visit
I had to go home for an unexpected visit. I was trying to find a hotel with a pool so the grandkids could play that was close to all my family. Madison was perfect. It was close to my mom's house and shopping and it was clean and affordable. I had a great time in the pool with the kids. My husband and I also enjoyed not having to go out for breakfast since they served it there and the free wifi.

10/10 Excellent

Susan Ortner, Hickory, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the nicest hotels for the price
I have nothing bad to say about this Econolodge! Our room was very nicely appointed and the bed was one of the best hotel beds we have ever slept on. The hotel was very clean as was our room and the hotel staff were very pleasant and helpful. During the night we slept very well. We almost felt it was too quiet! We will certainly stay at this Econolodge again!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
good for what we needed to do
Our stay was pleasant. The staff seemed ready to help with any issues, fortunately we didn't have any.

2/10 Terrible

Adam, Indiana

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse than expected
When I stay at a super cheap hotel, I'm not expecting the Waldorf. However, I've paid half as much for better rooms in more expensive cities. First, if you like detachable shower heads, you'll be happy. I don't like them, and the mount for the shower head at the curtains as opposed to somewhere useful in the shower. I haven't encountered a hotel bed this hard since the Clinton administration. If you're staying there, try seeing if there's a pull out sofa. I didn't use the pull out sofa, but I can't imagine that it would have been worse than our mattress. If you have a health issue with tobacco smoke, be aware that the non-smoking designation from rooms seems to be largely theoretical. For our entire four day stay, our room smelled like cigarette smoke. Finally, the sign for the hotel can pretty much only be seen when driving in the wrong direction along a divided highway. The location is incredibly inconvenient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location
Good value for money. Room was a bit shabby but clean. Some loud music from the neighboring restaurants, but not past midnight or so.

6/10 Okay

Verified traveler

Nice stay but internet sucked
The internet would not even open yahoo home page

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs a little help
My room was comfortable and clean, but it needed some maintenance. The flapper in the toilet tank did not seal properly. Consequently, water would leak and the tank would refill about every ten minutes. I had to turn the water supply off at night so the noise from the constant refilling would not disturb me. I reported the problem on my first night. The problem was not repaired when I left after the three nights. One of the lamps was a electrical shock hazard. It too had not been repaired or replaced by the time I left. The electrical wall sockets are so old and worn that cord plugs would easily fall out when a car drove by in the parking lot or if I walked too close to the socket - without touching it. My stay was comfortable, but a little attention to detail would go a long way to improving the overall rating of this hotel.

10/10 Excellent

Beverly, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to family
Hotel was clean and the staff very friendly

8/10 Good

Mike, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
Nice place, clean and neat. would stay again

8/10 Good

Brad Thomas, Branford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Disney's main gate
Everything worked, room was clean, towels a little thin which, I have discovered, is not uncommon these days. I have stayed here before and will again as it is always good value.