Ratings based on 129 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 10, 2017
Pros: The breakfast and the room
Location: The location was good for us. It was close to shopping and good dining.
The breakfast was exceptional. The omelets cooked on demand were really good. Good location for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, Tn

Very nice and family friendly

Posted Dec 21, 2016
I would definitely stay here again if I ever visit Huntsville again.
4 out of 5
Recommended
for Everyone
by A verified traveler from huntsville al

Typical embassy

Posted Nov 26, 2016
It was a typical embassy suites. No towels for 24 hours at the pool. Long lines at breakfast. Comfy pillows and bed. Very quiet. Make you pay for parking.
2 out of 5
by A verified traveler

:(

Posted Nov 6, 2016
Dirty, old room, sticky bathroom floors, air wouldn't work properly, odd smells and stains... Would not recommend
Comment from Hotel Management
Nov 10, 2016 by Joy, Hotel Management
Dear E, I'd like to apologize for the experience you had while visiting with us. We strive to ensure each guest has a wonderful time and we are always disappointed when we fall short. This is something that has been addressed with the General Manager as well as the Executive Housekeeper to ensure that this is corrected. I do hope you will give us another try to give you the Embassy Suites experience you know and love. If we can assist further please let me know. Sincerely, Joy Palmer
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Nice place to stay.

Posted Oct 29, 2016
Location: Right near the convention center, a nice park with small lake and art museum. On back side of museum is a little Italian restaurant that is great.
Our two room suite was really roomy and comfortable.
Comment from Hotel Management
Nov 10, 2016 by Joy, Hotel Management
Dear Jocelyn, I just wanted to thank you for taking a moment and leaving us a review. I'm pleased to hear that you enjoyed your stay. Thank you again and safe travels! Sincerely, Joy
3 out of 5
by A verified traveler

Needs work...

Posted Oct 15, 2016
Shower was broken and dirty. Bad TV quality. Stains on the couch. What looked like boogers wiped all over the side of the nightstand. Funly smell to the room. Room needed way more attention. Had this not been a quick overnight stay I would have complained.
Comment from Hotel Management
Oct 25, 2016 by ljm, Hotel Management
thanks for sharing your comments with us. will use them to improve. thanks.
4 out of 5
Recommended
for Couples
by A verified traveler

Wine festival. We had a blast

Posted Sep 27, 2016
Pros: Location and comfort
Cons: Plan ahead for complimentary breakfast on busy weekends.
Location: Annual wine festival in big spring park.
Had to sit at a table covered with dirty dishes at breakfast. However breakfast was delicious. Really enjoyed the cooked to order omelet.
Comment from Hotel Management
Nov 10, 2016 by Joy, Hotel Management
Dear Anonymous, Thank you for taking the time to leave us a review. I'm glad you enjoyed the breakfast and the wine festival. I am sorry to hear about the dirty table. I have shared your comments with our restaurant managers to ensure this experience doesn't happen again. Thank you again and I do hope you will give us another opportunity the next time you are in Huntsville. Sincerely, Joy Palmer
4 out of 5
Recommended
for Families
by A verified traveler from ohio

Nice hotel

Posted Sep 19, 2016
Pros: Lots of space in room
Cons: There was no hot water at kitchen sink. Room didn't cool off well. Breakfast ended too soon on weekdays. People like to sleep in when on vacation
Location: We were there to visit family, but did notice the space museum.
Had thermostat set at 67 and it was still hot in the room. Other than that, it was a great stay.
Comment from Hotel Management
Oct 24, 2016 by ljm, Hotel Management
Thanks for sharing your experience. We will use your feedback as a tool to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Good hotel. Very friendly staff.

Posted Jul 22, 2016
99 percent great. Very friendly and caring staff. Beautiful facility. I loved the free breakfast. Great pool. -2 Vending machine had issues. -Restaurant menu way too expensive. -The pay for parking has to go away. I felt ripped off there.
Comment from Hotel Management
Aug 1, 2016 by Lauren Miller, AGM-Director of Rooms , Hotel Management
Thanks for sharing your experience. We value your opinion and feedback. Please know that we will review this with the rest of our team in efforts to improve our service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2016
The room, staff, and amenities were all excellent! The staff went above and beyond to make sure that I had everything I needed and it wasn't fake. Their concern was genuine like they really enjoyed their job working there!
Comment from Hotel Management
by Lauren Miller, Hotel Management
Very proud to hear that you had a great experience. Please let us know what we can do for you in the future.