Ratings based on 492 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 10, 2017
Pros: The breakfast and the room
Location: The location was good for us. It was close to shopping and good dining.
The breakfast was exceptional. The omelets cooked on demand were really good. Good location for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, Tn

Very nice and family friendly

Posted Dec 21, 2016
I would definitely stay here again if I ever visit Huntsville again.
4 out of 5
Recommended
for Everyone
by A verified traveler from huntsville al

Typical embassy

Posted Nov 26, 2016
It was a typical embassy suites. No towels for 24 hours at the pool. Long lines at breakfast. Comfy pillows and bed. Very quiet. Make you pay for parking.
3 out of 5
by A verified traveler

Overrated 3 star at best

Posted Nov 6, 2016 on Hotels
Convenient to VBC, decent staff, restaurant is overrated and I wouldn't pay for room service- food arrived burnt and desserts were not good at all.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for taking a moment to leave us a comment. We take pride in ensuring each guest receives the Embassy Suites experience and I am truly sorry that we fell short of this. Your comments have been shared with our general manager and restaurant team. I do hope you will give us another opportunity during your next visit to Huntsville. Sincerely, Joy Palmer
2 out of 5
by A verified traveler

:(

Posted Nov 6, 2016
Dirty, old room, sticky bathroom floors, air wouldn't work properly, odd smells and stains... Would not recommend
Comment from Hotel Management
Nov 10, 2016 by Joy, Hotel Management
Dear E, I'd like to apologize for the experience you had while visiting with us. We strive to ensure each guest has a wonderful time and we are always disappointed when we fall short. This is something that has been addressed with the General Manager as well as the Executive Housekeeper to ensure that this is corrected. I do hope you will give us another try to give you the Embassy Suites experience you know and love. If we can assist further please let me know. Sincerely, Joy Palmer
4 out of 5
by A verified traveler

Great for concerts and trade shows.

Posted Nov 1, 2016 on Hotels
Embassy is connected to the VBCC. Came in town for a concert. Was very convenient.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear traveler, Thank you for choosing us to be your home away from home while in town for the concert. One of the conveniences we offer is the sky bridge which connects us to the VBCC. Thank you again and safe travels. Sincerely, Joy
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Nice place to stay.

Posted Oct 29, 2016
Location: Right near the convention center, a nice park with small lake and art museum. On back side of museum is a little Italian restaurant that is great.
Our two room suite was really roomy and comfortable.
Comment from Hotel Management
Nov 10, 2016 by Joy, Hotel Management
Dear Jocelyn, I just wanted to thank you for taking a moment and leaving us a review. I'm pleased to hear that you enjoyed your stay. Thank you again and safe travels! Sincerely, Joy
4 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thanks.
4 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
thanks!
5 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thanks!