Exceptional Positive Professional Customer Service
Posted Apr 10, 2015
Upon arriving at the hotel I was not well. The young man working the registration was fabulous; professional, resourceful, calm, and sensitive to meeting my diverse needs. The customer service could not have been better, positive, professional, pleasant, and so efficient and effective. Royalty could not have been better treated. I am so sorry I have forgotten his name. The week I was at this hotel was excellent, for the entire staff was pleasant and friendly and could write the newest training on customer service...from front desk to room service to custodial, they were exceptional. Fabulous stay, thank you all.