Exterior

Reviews of Hampton Inn & Suites Huntsville/Research Park Area

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 447 out of 665 reviews" "
Rating 8 - Good. 167 out of 665 reviews" "
Rating 6 - Okay. 37 out of 665 reviews" "
Rating 4 - Poor. 9 out of 665 reviews" "
Rating 2 - Terrible. 5 out of 665 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly service, comfortable bedding - all of which make Hampton Inn a good solid choice!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Linda, We are delighted to hear you had a wonderful experience with us at Hampton Inn & Suites Huntsville/Research Park Area! Your kind words about our staff, service, and comfortable bedding mean a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best RegardsNeal ObertGeneral Manager

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was great. The young man who checked us in had a bit of an attitude though. There was loud, banging noises next to our room before 7:00 a.m. We later discovered the linen room was next to us on the 4th floor so I guess the housekeeping staff was getting their equipment from that room. But our room and bathroom was nice.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Rick, Thank you for sharing your experience with us. We're glad to hear that you enjoyed the breakfast experience at Hampton Inn & Suites Huntsville/Research Park Area. However, we apologize for any inconvenience caused during check-in and the disturbance caused by the noise. Your feedback is valuable, and we will address these issues to ensure a more pleasant stay for our guests in the future. We're pleased to know that you found your room and bathroom enjoyable. We hope to welcome you back for a much-improved stay.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Pamela, Hampton

Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Pamela, We are delighted you had a great experience throughout our hotel. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and look forward to your next stay at Hampton Inn & Suites Huntsville/Research Park Area.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

KaLia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on Apr 6, 2024
Dear KaLia, Thank you for taking the time to share your feedback with us. It is truly gratifying to know that you appreciated the immaculate condition of Hampton Inn & Suites Huntsville/Research Park Area. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Sam

Stayed 1 night in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Sam, We are thrilled you had an excellent stay at Hampton Inn & Suites Huntsville/Research Park Area, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Jason

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Jason, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn & Suites Huntsville/Research Park Area. We look forward to your return and wish you all the best with your future travels.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Pairlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Pairlee, Thank you for your outstanding review. We are thrilled that we exceeded all of your expectations and that you had an awesome experience in our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn & Suites Huntsville/Research Park Area.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Ademola, Huntsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Employees were nice and courteous and food was great
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Ademola, We are thrilled you enjoyed your stay at Hampton Inn & Suites Huntsville/Research Park Area! Our team takes pride in offering exceptional service, and we're delighted to hear our staff met your expectations. It's wonderful that you found our food offerings to your satisfaction. We look forward to welcoming you back for another fantastic experience soon!Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property by the lake and lots of shopping within walking distance
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Melissa, We are thrilled you enjoyed your stay at Hampton Inn & Suites Huntsville/Research Park Area! Thank you for appreciating our beautiful property by the lake and the convenient shopping options within walking distance. It was our pleasure to accommodate you, and we hope to welcome you back for another wonderful stay in the future!Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Kervin

Traveled with family
Liked: Amenities
Great area
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Kervin, We're thrilled you enjoyed the area surrounding Hampton Inn & Suites Huntsville/Research Park Area! Your satisfaction is our priority, and we're glad our location enhanced your stay. Thank you for choosing to stay with us, and we hope to see you again soon!Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Crystel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Crystel, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific you had an enjoyable stay at Hampton Inn & Suites Huntsville/Research Park Area. We'd love to host you again someday for yet another unforgettable visit.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just remodeled.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 3, 2024
Dear Doug, We're happy that you noticed our recent remodel at Hampton Inn & Suites Huntsville/Research Park Area! We strive to provide our guests with refreshed and modern accommodations, and we're glad you had the chance to experience it. Thank you for choosing to stay with us!Best RegardsNeal ObertGeneral Manager

8/10 Good

Darrell Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet & clean!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Darrell Lee, Your kind remarks about our clean and comfortable accommodations are greatly appreciated. Thank you for this delightful review of our hotel! It was a pleasure hosting you at Hampton Inn & Suites Huntsville/Research Park Area, and we hope you are already planning another visit our way.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Coyette

Stayed 1 night in Feb 2024
Response from General Manager on Mar 20, 2024
Dear Coyette, Thank you for the wonderful rating for Hampton Inn & Suites Huntsville/Research Park Area! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best RegardsNeal ObertGeneral Manager

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Business traveler
Liked: Amenities
Nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if no construction is going on
The hotel was great and the staff were awesome. The problem I had was they were installing carpet in the upper floor during the day all the way to 6pm. When you work night shift and need to rest during the day, its not fun listening to banging all day long.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Stayed 3 nights in Jan 2024
Response from General Manager on Mar 22, 2024
Dear Sarah, It is wonderful to know you enjoyed everything about your time at Hampton Inn & Suites Huntsville/Research Park Area and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best RegardsNeal ObertGeneral Manager

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Conveneint, Courteous Staff
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Malinda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jacqueline, Lillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient. Great breakfast! Construction going on so was a little messy but expected for appropriate updates.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love looking out at the lake, with its Canada geese & various ducks. Breakfast is invariably great; and the staff is friendly and helpful. They're being remodeled from the top down, so maybe my next visit I will have a room with all-new carpet, furniture, and art!
Stayed 2 nights in Dec 2023

2/10 Terrible

Melanie

Stayed 1 night in Dec 2023

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 1 night in Nov 2023

8/10 Good

Kimberly

Stayed 2 nights in Nov 2023

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Machelle

Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, and there was room for our daughters wheelchair
Stayed 1 night in Nov 2023

10/10 Excellent

Paul, LOUISVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Lorne

Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service is key!
This hotel was really great. The breakfast buffet was better than most I’ve had. Rooms were spacious and comfy. We had some rowdy neighbors and they were kind enough to address this. We had one of our travelers who left behind some expensive headphones and they not only located them, but shipped them back home to us. Staff was super helpful and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Earl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Trip
Our stay was really nice. The staff was awesome from beginning to the very end of stay. The hotel is located in close proximity to retail and restaurants. Id definitely stay here sgain.
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

WILTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was excellent, everything handled well and it was quiet in the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Clean, Bright, and Enjoyable
I stay in Huntsville at least 4 times per month and have stayed at dozens of different hotels. This hotel was by far the cleanest, friendliest, and most appealing. The linens were fresh, the towels were soft, unlike many hotel towels that feel like sandpaper, and it was safe, bright, and inviting. Even the elevators were clean. For the price, no hotel can touch it. I wll definately stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the grounds to be beautiful and with the Canada geese landing in the pond i found it absolutely serene. Everthing was very clean and neat. The staff i encountered were so wonderful. I very much enjoyed my stay and will stay again. Also the snack area had tv dinners and snacks that were just perfect in case you were too tired to out to eat. The laundry room was also clean and neat as a pin! Great place.
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
This hotel is in a great location off 565 and next to Bridge Street, an upscale cluster of restaurants, bars, and shops. The property is well maintained and my room was clean as was the bath. The bed was a little soft, but ok. Only issue was the room above me had kids who ran, jumped off the bed (or were dropping bowling balls), banged into the walls well past midnight. Two calls to the front desk yielded zero results. I travel 140-150 nights per year and this is getting to be a problem…parents/children who do not respect the hotel’s 10:00PM quiet hours.
Stayed 1 night in Nov 2023

10/10 Excellent

EVERARDO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible ,clean ,
Stayed 1 night in Nov 2023

10/10 Excellent

Earl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere and location
The hotel staff was good and helpful. The hotel was clean and located in close proximity to restaurants and interstate/highway access. The beds are comfortableand the breakfast is good.
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda, ringgold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Easy assess to restaurants and shopping.
Stayed 1 night in Oct 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great in the morning and food was hot and tasted great
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, maintenance staff was prompt in providing assistance, breakfast was enjoyable and had great variety every morning. Cleaning staff was courteous, timely and thorough. One front desk attendant was a bit rude when explaining the "rules" regarding the daily complimentary bottled waters.
Stayed 10 nights in Oct 2023

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023