Ratings based on 871 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 17, 2019
No usb outlets ...... clean place fun stay staff were good... pool but no hot tub
5 out of 5
by A verified traveler from Mississauga

Posted Aug 16, 2019
Excellent accommodation. Friendly staff. Good breakfast. Very good room and bathroom.
Comment from Hotel Management
Aug 17, 2019 by richard, Hotel Management
Dear MyDream Thank you very much for the 5 out of 5 score! Richard Sasson Guest Service Manager
5 out of 5
by A verified traveler

Posted Aug 13, 2019
We enjoyed the breakfasts. Its close to everything.
Comment from Hotel Management
Aug 17, 2019 by richard, Hotel Management
Dear Guest Thank you very much for the 5 out of 5 score! Richard Sasson Guest Service Manager
5 out of 5
by A verified traveler from Toronto

Posted Aug 12, 2019
Very quiet, clean and comfortable. Good breakfast.
Comment from Hotel Management
Aug 17, 2019 by richard, Hotel Management
Dear Guest Thank you very much for the 5 out of 5 score! Richard Sasson Guest Service Manager
4 out of 5
by A verified traveler from Orangeville

Posted Aug 11, 2019
Great location, very nice hotel, clean. Beds very comfortable
Comment from Hotel Management
Aug 17, 2019 by richard, Hotel Management
Dear Kim Thank you very much for the 4 out of 5 score! Richard Sasson Guest Service Manager
4 out of 5
by A verified traveler

Posted Aug 10, 2019
The room was spacious, the mattress and pillows very comfortable. Bathroom was well equipped. Room attendants only made one pass of room. If do not disturb sign was posted we had to request room service at front desk. We were there for 3 nights. The final day for breakfast only one person was servicing the breakfast area. She worked very hard but was unable to keep up with the demand during peak period. When the hotel knows they are fully booked it would seem they could appropriate staff accordingly to meet the needs.
Comment from Hotel Management
Aug 12, 2019 by richard, Hotel Management
Dear Guest Thank you for taking time out of your busy day to leave us a comment on your recent stay with us!!! I really appreciate when people take the time to provide us with their feedback. Richard Sasson Guest Service Manager
4 out of 5
by A verified traveler

Posted Aug 9, 2019
All was great.Wish the pool was warmer snd bigger.
Comment from Hotel Management
Aug 12, 2019 by richard, Hotel Management
Dear Guest Thank you for the great review of our hotel! I appreciate the 4 out of 5 score! Richard Sasson Guest Service Manager
5 out of 5
by A verified traveler

Posted Aug 7, 2019
Comment from Hotel Management
Aug 12, 2019 by richard, Hotel Management
Dear Guest Thank you for the great review of our hotel! I appreciate the 5 out of 5 score! Richard Sasson Guest Service Manager
4 out of 5
by A verified traveler

Posted Aug 6, 2019
Pool was dirty. poor selection of breakfast items.
Comment from Hotel Management
Aug 12, 2019 by richard, Hotel Management
Dear Guest Thank you for the review of our hotel! I appreciate the 4 out of 5 score ! Richard Sasson Guest Service Manager
5 out of 5
by A verified traveler from Mississauga

Posted Aug 4, 2019
Right from the get-go at check in this Holiday Inn had us at “hello”. They were friendly and helpful and made sure we had two rooms side by side. The rooms were sparkling clean, the beds were very comfortable and the space was quiet. The breakfast was delicious and my grandchildren were fascinated with the pancake maker!! We did not use the pool but it was clean and inviting. There was also a gym that we could have used. The hotel was easy to get to off of the highway and easy to get into the town of Huntsville. I would definitely stay here again and would have no hesitation recommending it to anyone.
Comment from Hotel Management
Aug 12, 2019 by richard, Hotel Management
Dear Guest Thank you for taking the time to share this wonderful 5-star review. We're delighted that you had an excellent experience and hope to welcome you back the next time you're in Huntsville! Richard Sasson Guest Service Manager