The hotel was in a nice quiet location.
Posted Sep 13, 2016
Overall good hotel and will stay there again. This was my first time in Huntville, AL. For me as a vegetarian it was very conveniently located, close to the Whole Foods store on John Wallace where I had lots of food to choose from on their salad bars. The hotel staff were friendly with the exception of the lady who worked the at your service desk the night of sept 10th. She behaved as if she was annoyed by the call. I requested an extra sheet and never received it, but I wouldnt hold that one person's behavior against the whole team. I plan to return soon to visit the various sites, as this visit was a family emergency.
The lights went out for quite a while on the night of Sept 10 due to a passing storm. The hotel should invest in a generator.
Comment from Hotel Management
Sep 14, 2016 by GM-Lee, Hotel Management
We are so glad that you enjoyed your stay! We are truly sorry if any of our staff came across as rude. Also, we do have a generator which runs emergency lighting, elevators and other systems. There is a sometimes a mistaken belief that generators run everything the same as full power, which is simply not the case. We do apologize that the city transformer went out, causing a whole section of the city to lose power. Thankfully it did not take too long to repair! We hope to see you again the next time you are in Huntsville.