Ratings based on 215 Verified Reviews

3.4 out of 5
66% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Tx

6 Night Stay

Posted Mar 25, 2017
The staff is friendly and sociable. The rooms are upgraded and VERY comfortable. My room had a view of a creek. The breakfast was good but I the eggs were never warm.
1 out of 5
by A verified traveler from illinois

Decatur mistake

Posted Feb 6, 2017
This hotel should close for maintenance and repair. The desk staff are nonchalant about conditions which include leaking faucets and toilet, damage to stairwell, poor kitchen equipment.
Comment from Hotel Management
Feb 8, 2017 by La Quinta inn, Hotel Management
I’ve received your review of La Quinta Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta Inn Decatur
2 out of 5
by A verified traveler

horrible

Posted Dec 26, 2016 on Hotels
i will not ever stay there again the waffle mix was like water the breadand beagles were stale over all service was not worth 75$
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
2 out of 5
by A verified traveler from Austin, TX

In need of a dire renovation!

Posted Dec 13, 2016
Pros: Staff was pleasant
Cons: Renovating!!!
If the police out front wasn't enough. I at least hoped that the hotel when I walked in would be more welcoming. Very disappointing. The hotel seems to be more like a truck stop hotel. On several occasions I saw people walking in from the street with suitcases. I didn't even stay the night. I checked out and went somewhere else ... could care less about the fact that I paid for a room I didn't use!
Comment from Hotel Management
Dec 16, 2016 by La Quinta inn, Hotel Management
I’ve received your review of La Quinta Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta Inn Decatur
3 out of 5
by A verified traveler from indiana

Shabby

Posted Dec 9, 2016 on Orbitz
Pros: Cheep
Cons: A lot. The staff was ok. The facility needed to have the update finished. If that is what was happening?
Location: Good location. That about all I can say!
Shabby,halls,looked like it wasn't finished with the update.
Comment from Hotel Management
Dec 16, 2016 by La Quinta inn, Hotel Management
I’ve received your review of La Quinta Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta Inn Decatur
5 out of 5
Recommended
for Everyone
by A verified traveler from kenmore ny.

Return trip home

Posted Dec 9, 2016
Pros: Location
Clean, excellent location from main highways, easy access to food, very polite staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was older and could use some refurbishing.

Posted Dec 8, 2016
Pros: Location close to where I needed to be. Close to lots of restaurants, shopping opportunities. Had a nice large open parking lot.
Cons: The hotel was older and could use some refurbishing.
Location: Lots of activities within walking distance of the hotel - restaurants, shopping, etc.
My stay at the hotel was fine. On a business trip so did not spend that much time in the room. Everything required was provided for.
Comment from Hotel Management
Dec 16, 2016 by La Quinta, Hotel Management
I’ve received your review of La Quinta Decatur. I appreciate your feedback. Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta Inn Decatur
4 out of 5
by A verified traveler

Thanksgiving Eve stay

Posted Nov 25, 2016 on Hotels
Was a great value for the amenities and comfort. Will stay there again. Just wished the breakfast was better
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels