Staff was missing and unapologetic
Posted Aug 24, 2016
Showed up to check in and nobody was working the front desk. Cleaning staff informed me that the desk clerk showed up and left (obviously quit). When the replacement showed up, instead of apologizing, he only complained on his cell phone to somebody that he had to work a double. He gave me a key and did not tell me what room I was staying in. I had to interrupt his personal phone conversation to ask him and he acted annoyed. Apologies go a long way. The room was decent for the price. Internet didn't work as well. I won't be staying here when I'm back in Huntsville.