Carpet was stained. Chair was stained. Door wasn't sealed. Stains and cigarette burns on comforter. Holes in walls. Beds uncomfortable. Dusty. Just gross. Luckily it was for one night so I didn't have to use the shower, not that I would have anyways. Front desk clerk was nice but looked horrible. Holes in jacket and reaked of smoke.
Comment from Hotel Management
Feb 23, 2017 by Manager, Hotel Management
Please accept my sincere apology. I hate that we were not able to accommodate you and your family during your stay. I have no information to know whether or not this was reported while you were still on property or if you simply waited until you checked out, but I would like to express that though this visit was totally unacceptable, I would like the chance to make things right with you and your family, if you would consider giving us a second chance. Please feel free to contact me at our direct line if you have any questions.