Muskoka Golf Getaway
Posted Oct 12, 2011
As others have suggested. Rooms need plenty of TLC. The Delta staff were fantastic. I suspect the rooms are maintained by Clublink Corporation; no surprise they're running it into the ground... Profit is their value proposition... Customers are a second thought. The Golf staff (Clublink) were less than friendly too; no one to meet or take your clubs upon arrival, disinterested proshop staff, no one cleaned my clubs? I've come to expect this from Clublink. We had a Hole in one in our group and the fellow that was required to record it looked upset that we interrupted his lunch? Again; the Delta staff were fantastic at the desk and restaurants!
Comment from Hotel Management
by Hotel Management, Hotel Management
Dear Valued Guest,
I am very sorry to hear that you encountered some 'less than friendly' staff. I have passed on your review to our Golf Management team. It is through this feedback that we can bring about necessary changes in order to improve our service and facilities. We look forward to welcoming you back to Delta Rocky Crest next season.