Front of property

Reviews of Rodeway Inn King William

2 out of 5
Rodeway Inn King William
23 King William St, Huntsville, ON

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 562 reviews" "
Rating 8 - Good. 245 out of 562 reviews" "
Rating 6 - Okay. 76 out of 562 reviews" "
Rating 4 - Poor. 28 out of 562 reviews" "
Rating 2 - Terrible. 13 out of 562 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, on the main street. Lots of dining options. Check in was quick and very pleasant. The room was lovely, spotlessly clean and appeared to have been recently updated. It was an excellent, comfortable and very affordable option for our night in Huntsville. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Thank you for positive feedback.

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Front Desk on Feb 29, 2024
Thank you for sharing your positive feedback and we hope to see you again

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really great especially for the rate
Stayed 1 night in Feb 2024
Response from Front Deak on Feb 17, 2024
Thank you for sharing your positive feedback and we hope to see you again

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Manager on Jan 31, 2024
Thank you for sharing your experience and hope to see you again.

10/10 Excellent

brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean , service was fantastic highly recommend
Stayed 2 nights in Jan 2024
Response from Chirag on Jan 29, 2024
Thank you for sharing your positive feedback and we hope to see you again

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Clean, convenient, not fancy, completely satisfactory.
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 22, 2024
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Dec 8, 2023
Thank you for your feedback

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated
The room was nicely renovated. It has everything you will need. It has a really deep tub. The hotel is in a great spot. Close to the downtown and all of the box stores. Everything is in walking distance. I will be staying here again.
Stayed 1 night in Nov 2023
Response from manager on Dec 4, 2023
Thank you for taking your time to give us feedback.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated rooms. Highly reccomend.
Stayed 3 nights in Oct 2023
Response from manager on Dec 4, 2023
thanks for your affirmative feedback. hope to see you again

8/10 Good

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from manager on Dec 4, 2023
Thank you

10/10 Excellent

Seonguk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a quiet area
Stayed 1 night in Oct 2023
Response from Manager on Dec 4, 2023
Thank you for your feedback.

8/10 Good

Rodney

Traveled with partner
Location was good. Obviously an older budget hotel. Price was appropriate for time of year and location.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 10, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

8/10 Good

christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Right in the town of Huntsville. walk distance to restaurants and shoppers plaza.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 10, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

10/10 Excellent

Keyur

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
_
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 10, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

4/10 Poor

Marvin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unit 8
The room (unit 8) that was given to us smells awful. It smells like the carpet hasn't been cleaned ever since.
Stayed 1 night in Sep 2023
Response from Front desk on Oct 6, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely

8/10 Good

Chris

Stayed 1 night in Oct 2023
Response from Manager on Dec 4, 2023
Thank you

6/10 Okay

JING

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Please fix the shower at unit 16 and declog the bathtub. The experience is not satisfied at all and I hope next traveler wouldn’t face the same thing.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 3, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay for a night.
Stayed 1 night in Sep 2023
Response from Front desk on Oct 1, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

6/10 Okay

Yun Sung

Stayed 1 night in Sep 2023
Response from Front desk on Oct 3, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Front desk on Sep 26, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

10/10 Excellent

Annette

Stayed 1 night in Aug 2023
Response from front desk on Aug 31, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

6/10 Okay

Molly

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK room, but if you're on the ground floor it's very noisy from the second floor: especially the plumbing! Our shower faucet was loose and TV remote didn't work properly. Convenient location though, we everything you'd need close by.
Stayed 2 nights in Aug 2023
Response from front desk on Aug 24, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely

10/10 Excellent

Steven

Traveled with partner
Liked: Amenities
Very centrally located. Close to downtown, shopping and restaurants Clean rooms and comfortable beds.
Stayed 1 night in Aug 2023
Response from front desk on Aug 24, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

Drew

Stayed 1 night in Aug 2023
Response from front desk on Sep 20, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Renovated inside and room temperature is great to set at what you like.. Modern type rooms inside .
Stayed 1 night in Aug 2023
Response from front desk on Aug 24, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely,

2/10 Terrible

Lanette

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 20, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 Excellent

Jan

Stayed 1 night in Aug 2023
Response from front desk on Sep 20, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel. Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again! Genuinely

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to downtown Huntsville
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 16, 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 16, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

Dwain

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 16, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

6/10 Okay

David

Stayed 3 nights in Aug 2023
Response from front desk on Sep 20, 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Charlene

Traveled with partner
Liked: Cleanliness, staff & service
If you go bring your own shampoo and conditioner you will be fine . A little noisy. Staff are friendly.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 10, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn King William.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding stains on bed on your recent visit. I have shared your feedback with the housekeeping manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Huntsville.Kind regards,

10/10 Excellent

Mayara, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Response from front desk on Aug 8, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

10/10 Excellent

angie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been upgraded at this property. We loved it before because the location is great and it was always clean. It’s even better since they got new beds/bedding. Loved it.
Stayed 2 nights in Aug 2023
Response from front desk on Aug 7, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Everything was great. Perfect place to stay as everything was walkable or within 15 minutes to drive. Really had a great time in Huntsville.
Stayed 2 nights in Aug 2023
Response from front desk on Aug 6, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

TIBOR

Stayed 1 night in Jul 2023
Response from FRONT DESK on Aug 3, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

Daniel, Toronto

Traveled with group
Liked: Cleanliness, staff & service
Owners were very accommodating for my late check-in. Much appreciated!
Stayed 1 night in Jul 2023
Response from FRONT DESK on Aug 3, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

Ph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Convenient.
Stayed 1 night in Jul 2023
Response from Front desk on Jul 21, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The King William was an easy one night stay at a good price.
Stayed 1 night in Jul 2023
Response from Front desk on Jul 15, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

Shelagh

Stayed 1 night in Jul 2023
Response from FRONT DESK on Aug 3, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness
Lovely
Stayed 1 night in Jul 2023
Response from Front desk on Jul 6, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

10/10 Excellent

Jimmy Sai Bun

Stayed 1 night in Jul 2023
Response from Front desk on Jul 5, 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Sankar balaji

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and affordable
Stayed 2 nights in Jun 2023
Response from Front desk on Jul 4, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,

8/10 Good

Amber

Stayed 1 night in Jul 2023
Response from Front desk on Jul 5, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

Oscar G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Huntsville
We rode from Ottawa and stayed overnight to do a bit of riding and shopping in Huntsville. The Rodeway Inn is one of our go to accommodations when in the Huntsville area specially when we’re on our motorcycle. A nice place to stay and relax after a long ride!
Stayed 1 night in Jun 2023
Response from Front desk on Jun 23, 2023
Dear Guest,Thank you for your kind feedback on our online survey regarding recent stay at our hotel.Your feedback is valuable to us, we will persuade to create a delightful experience for our guests. We expect to see you soon again!Genuinely,

8/10 Good

Lee

Stayed 1 night in Jun 2023
Response from front desk on Jun 14, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Truly,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!
Stayed 3 nights in Jun 2023
Response from front desk on Jun 14, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was most pleasant people even if they were renovating rooms....Showed us new rooms.....Felt like family, would definitely stay there again.....
Stayed 2 nights in May 2023
Response from front desk on Jun 14, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Good

Dave

Liked: Cleanliness, staff & service
The rooms were a bit old looking with the furniture and tv, but the beds were comfortable. Took a long time to get hot water in the shower.
Stayed 1 night in May 2023
Response from Front desk on May 24, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are in the process of renovation which starts next week. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 Good

Sandra, Uxbridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and out, clean, room was as described
Stayed 2 nights in May 2023
Response from Front desk on May 24, 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,