Ratings based on 485 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Girls night out

Posted Mar 8, 2017
The bar staff was completely awesome and service was wonderful. We were going to go to a few different bars at bridgestreet but loved the hotel bar so much we just stayed there. The hot tub was amazing and so was the pool. Checking in did not go as planned that was a little aggravating but overall it was nice and we would probably go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Feb 26, 2017
I have a wonderful stay there for my weekend getaway.
Comment from Hotel Management
Feb 28, 2017 by DORM, Hotel Management
We are pleased that you had an excellent stay with us at the Westin Huntsville! We hope to see you very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Getaway hotel.

Posted Jan 29, 2017
Great hotel in a great location. Friendly service. It's a wonderful getaway hotel.
Comment from Hotel Management
Feb 8, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Hotel for Research Park

Posted Jan 25, 2017
Pros: Convenience to business and location in the mall with plenty of quality restaurants all within a short walk.
Location: Hotel property is attached to an outdoor shopping area with lots of restaurants to choose from.
Perfect for a stay when doing business in Huntsville located right in the research park and close to Redstone Arsenal.
Comment from Hotel Management
Jan 28, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Westin

Posted Jan 16, 2017
Pros: Location.
Cons: Nicer front staff, replace double beds, additional bar of soap, regular size ironing boards
Location: Great location. Shopping and great restaurants, and movie theater walking distance
Stayed local at the Westin as it's the only 4 star hotel in area and wanted something really nice. Location is great. Our floor smelled strong of paint or wallpaper adhesive as they were remodeling many of the rooms. Room had 2mdouble beds which I wouldn't expect a 4 star hotel to even have small double beds. Would think they would have been queen size. We had to go to the reservation desk 3 times in 2 days to get new room keys. TheY keys would work 1 time and then deactivate. Very frustrating and the staff did not care. And NO we did not not have the keys by a cell phone. The 2 girls working the desk said well you just get duds every now and then. But I ran into a couple in the elevator who said they experienced the same thing last time they were there. Also they only put 1 small bar of soap in the room and there was a separate tub, shower and sink that we had to move it to. The ironing board would only stand up about 2-3 ft tall which made it hard to iron. Just the lattice things you wou;don't expect in a 4star hotel. Location is excellent though!
Comment from Hotel Management
Jan 22, 2017 by DORM, Hotel Management
Thank you for your valuable feedback. We apologize for the key issues and have forward them to the appropriate managers for resolution.
4 out of 5
by A verified traveler

Posted Dec 28, 2016 on Hotels
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville
4 out of 5
by A verified traveler

Wondeful Hotel; so-so bed

Posted Dec 19, 2016 on Hotels
We love the hotel, but the bed was too firm. We've always chosen this hotel because the beds were great. I don't know what changed. Pillows were not very good either. But everything else was great!
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
We had noise all during the night. Loud guests going up and down the hall
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for your valuable feedback.
5 out of 5
by A verified traveler

Super clean and close to everything

Posted Dec 10, 2016 on Hotels
This hotel is in the back corner of a shopping mall. Super clea and very convenient. We loved our stay.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Very nice.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!