Ratings based on 513 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

Rocket city

Posted May 24, 2017
Excellent stay. Excellent amenities, clean rooms. Nice bed and linen
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you, James, for staying with us at the Westin Huntsville. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Nice area.

Posted May 18, 2017
Good but it is sad that you have to pay extra if you want to use the mini fridge.
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good Huntsville location

Posted May 16, 2017
The hotel was beautiful. Everyone on staff was very friendly and helpful. The room was well kept and the bed was really comfortable. The pool and jacuzzi were great and very clean. On the last day while showering, we had some plumbing issues, but we were leaving anyway and we let the front desk know. If I had to return to Huntsville, I would stay here again.
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

The rooms smell musty.

Posted May 7, 2017
We had to change rooms due to a very strong musty order. Also the carpet was dirty with stains. This was a very nice hotel but it's not being maintained well.
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you for your valuable feedback. We apologize for the musty issues and have forward them to the appropriate manager for resolution. We are also in the process of "refreshing" all our rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
The front desk staff and valet are wonderful. Always friendly and welcoming.
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
2 out of 5
Recommended
for Everyone
by A verified traveler

Blood on bed sheet!!

Posted May 4, 2017
There was blood on the bedsheets when i checked in, I noticed it after coming back from dinner. Contacted the front desk around 8:50pm regarding the issue and to send up clean bedding. After 1 hour and 40 minutes and 3 calls to the front desk house keeping came up and changed the sheets.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
It was a pleasant experience for me to visit Alabama for the first time,i had a great time there..
4 out of 5
Recommended
for Everyone
by A verified traveler from Stafford, VA

Nice hotel, cold showers.

Posted Apr 21, 2017
Very friendly staff, and beautiful room. Convientiently located next to a nice shopping center, with great eats. For some reason my shower was extremely cold every day. Hot only worked if it was turned all the way on, which was to hot to shower in. So it was either get a third degree burn, or take a cold shower. I opted for the cold.
Comment from Hotel Management
May 29, 2017 by DORM, Hotel Management
Thank you, Gary, for your valuable feedback. We apologize for the shower issues and have forward them to the appropriate manager for resolution.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

great place to stay right by all of what you need!

Posted Apr 10, 2017
Such a great place! Staff was amazing, room clean and comfy. Right by shops and eateries. I was very impressed. I will Definitely be back.
Comment from Hotel Management
Apr 17, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellent Stay

Posted Apr 9, 2017
Pros: Location, accommodations and staff!
Cons: Large hotel with all the amenities and great location. Not sure there is a need for improvement at this point.
Location: Right at the Bridge Street Center walking distance to shops and several restaurants, Barnes & Noble. Right off the main roads. Space Camp near.
Dinner at the cafe was wonderful. The room was comfortable and spacious. Hotel staff was lovely. Great experience, great location next to shops and restaurants you can walk to easily.
Comment from Hotel Management
Apr 17, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!