Posted Sep 19, 2016
Basically ignored by two desk personnel during check-in (there were no other people waiting), who seemed engrossed in doing something, and said they would help me in a moment (after about 5 minutes of me standing there waiting to be acknowledged).
Otherwise, facility and room were fine!
Comment from Hotel Management
Oct 12, 2016 by Front Office Manager, Hotel Management
Thank you for taking the time to share your feedback with us. I regret that you were not warmly welcomed at arrival and hope that you will return to visit us again and allow us to improve upon this experience.