Ratings based on 670 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Russellville Alabama

Posted Apr 16, 2018
Great! Staff very friendly and courteous. Have stayed here many times, would recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Hotel staff were very friendly and helpful. Great view of Bridgestreet.
3 out of 5
by A verified traveler

Staff was rude and very unaccommodating.

Posted Apr 9, 2018
Pros: It was clean
Cons: Replace front desk staff
Location: It's attached to a small mall but otherwise there isn't anything in the area.
Front desk staff were very rude and unaccommodating. I had to keep returning to the front desk for a new key because the key was not working.
3 out of 5
by A verified traveler from DC

Poor attention to guests

Posted Apr 1, 2018
Pros: Nice pool and gym
Cons: The service was very poor.
Location: Great location next to a mall.
In a two night stay, our room was not made up between nights and on several calls to the "Express Service" line, we were led through an automated menu and then directed to leave a message. We never reached a person to answer a question regarding check out times. Very subpar for a hotel of this quality, price, and reputation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing

Posted Apr 1, 2018
Bridgestreet is an excellent location. All in one trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018
Nice location. Stayed two nights and did not get room cleaned. Also understood breakfast was included on weekend escape rate but they did not follow through because we booked through Expedia, even though gold card customers. Thought it a bit cheap to not follow through.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Comfortable and familiar!

Posted Mar 5, 2018
Pros: Location
Cons: Nothing
Location: This hotel is located in a strip mall, so shopping is a must!
Check in was easy, the staff friendly and the location is convenient! Will use this location again.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Last minute visit with my pups in tow

Posted Feb 27, 2018
Love this place! Staff was EXCELLENT...very friendly and helpful. I had my 2 dogs with me and had to find a place to stay last minute. So nice when a hotel is pet friendly! My new favorite place in Huntsville
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice facility

Posted Feb 27, 2018
conveniently located. Clean rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2018
I’d like to have had a receipt. I still have no idea what my final total bill is