Ratings based on 474 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Getaway hotel.

Posted Jan 29, 2017
Great hotel in a great location. Friendly service. It's a wonderful getaway hotel.
Comment from Hotel Management
Feb 8, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Hotel for Research Park

Posted Jan 25, 2017
Pros: Convenience to business and location in the mall with plenty of quality restaurants all within a short walk.
Location: Hotel property is attached to an outdoor shopping area with lots of restaurants to choose from.
Perfect for a stay when doing business in Huntsville located right in the research park and close to Redstone Arsenal.
Comment from Hotel Management
Jan 28, 2017 by DORM, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Westin

Posted Jan 16, 2017
Pros: Location.
Cons: Nicer front staff, replace double beds, additional bar of soap, regular size ironing boards
Location: Great location. Shopping and great restaurants, and movie theater walking distance
Stayed local at the Westin as it's the only 4 star hotel in area and wanted something really nice. Location is great. Our floor smelled strong of paint or wallpaper adhesive as they were remodeling many of the rooms. Room had 2mdouble beds which I wouldn't expect a 4 star hotel to even have small double beds. Would think they would have been queen size. We had to go to the reservation desk 3 times in 2 days to get new room keys. TheY keys would work 1 time and then deactivate. Very frustrating and the staff did not care. And NO we did not not have the keys by a cell phone. The 2 girls working the desk said well you just get duds every now and then. But I ran into a couple in the elevator who said they experienced the same thing last time they were there. Also they only put 1 small bar of soap in the room and there was a separate tub, shower and sink that we had to move it to. The ironing board would only stand up about 2-3 ft tall which made it hard to iron. Just the lattice things you wou;don't expect in a 4star hotel. Location is excellent though!
Comment from Hotel Management
Jan 22, 2017 by DORM, Hotel Management
Thank you for your valuable feedback. We apologize for the key issues and have forward them to the appropriate managers for resolution.
3 out of 5
by A verified traveler from Flint, United States of America

The light in the hallway in the room did not work.

Posted Dec 1, 2016
There were no refrigerator...no microwave and was not a contenital breakfast
Comment from Hotel Management
Jan 14, 2017 by dorm, Hotel Management
Thank you for staying with us at the Westin Huntsville. Sorry for the inconvenience.
5 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Nice stay in the town center shopping village/mall.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
4 out of 5
by A verified traveler

Comfortable Stay Overall

Posted Nov 14, 2016 on Hotels
Overall satisfied with my stay. The hotel is connected to a mini outside mall with great stores and restaurants. The front staff was very friendly, room was clean and comfortable. The only downside was the room view was not great (the corner of the roof), the toilet seat was loose and needed to be tightened, refrigerator and microwave do not come automatically in the room , and the pillows are not the best. Aside from those things, it was a convenient and comfortable stay for what I needed.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Wonderful location

Posted Nov 7, 2016
Pros: Friendly staff, easy check in and out. Loved the fruit infused water available for guests.
Cons: Bed was a little hard, but my husband loved it. View of construction and parking lot, but other rooms had better views.
Location: Perfect location with restaurants and shopping mall adjacent to hotel.
Comment from Hotel Management
Jan 14, 2017 by Dorm, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Very very nice place. Will definitely go back again.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
by A verified traveler

Excellent Hotel and Location

Posted Oct 17, 2016 on Hotels
Excellent hotel in a good location.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Thank you for staying with us at the Westin Huntsville. We look forward to your next visit!