Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
1.9 out of 5
20% of guests recommend
2.3 Room cleanliness
2.1 Service & staff
2.0 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from sully sur loire

un vrai no man's land

Posted Nov 2, 2016
Pros: la taille spacieuse de la chambre et la terrasse. l aquapark était la seule chose conforme aux photos mais il faut pas regarder les details car infrastructures mal entrenues
Cons: hôtel fermé donc remisée dans un hotel annexe bas de gamme. une seule piscine ouverte. restauration horrible et il faut supplier pour avoir vin ou bière. l ensemble est mal entretenue et tout se degrade.
Location: très loin du centre d hurghada.rien a voir aux alentours. je nai pas pris de photo car je préfèrais oublier cet endroit de misère
1 out of 5
by A verified traveler

Huge disappointment

Posted Sep 11, 2016
Rooms were not clean. Bathrooms were dirty and smelly. No wifi in rooms. Beach was full of rocks. I would not recommend this place for anyone
1 out of 5
by A verified traveler

Worst place ever

Posted Feb 8, 2016 on Hotels
Worst hotel I have ever stayed in staff are rude and and the place is just s total joke, hard to get a drink and the basically serve the same food daily
Comment from Hotel Management
Jun 4, 2016 by Hossam, Hotel Management
Dear Sir, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
4 out of 5
by A verified traveler

Posted Jan 21, 2016 on Hotels
At first day , we have a complimentary breakfast. The Quality of the food for first breakfast and Lunch was very very bad. At the snack time , they said no snacks available at the beach although we had All inclusive stay. I made an escalation to the hotel manager , he promised to have a wonderful stay , and after that everything go perfect. We had 2 special dinner for us , nuts and fruits baskets to our room , and they do their best to make us happy and satisfied. My opinion , this hotel only performs well with full reservation , so try to choose your vacation in high seasons.
Comment from Hotel Management
Jun 4, 2016 by Hossam, Hotel Management
Dear Sir, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
3 out of 5
by nevein

Posted Apr 15, 2015 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Hossam, Hotel Management
Dear Madam, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
1 out of 5
by A verified traveler from düren

essen eckelhaft,zimmer total dreckig usw

Posted Nov 28, 2014
Ich konnte nichts essen, zimmer total dreckig, badezimmer schritt, überall rost... Nie wieder
Comment from Hotel Management
Apr 1, 2016 by Hossam, Hotel Management
Dear Sir, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
1 out of 5
by Hani from United States

Awful Hotel

Posted Dec 15, 2012
Workers very bad anoyying Food awful Rooms not clean I don't like it at all and I don't recmonded to any one
Comment from Hotel Management
Apr 1, 2016 by Hossam, Hotel Management
Dear Mr.Hani, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
1 out of 5
by A verified traveler from stockholm

Posted Nov 15, 2011 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Hossam, Hotel Management
Dear Sir, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration
4 out of 5
by A verified traveler from Atlanta, GA

Typical Hurghada Package Hotel

Posted Dec 22, 2005
Paradise Golden 5 offers the opportunity to have an "all-inclusive" package in Hurghada. Overall, the experience was good for the money. Ask most resorts along the Red Sea, and they all claim to be 5-star, but when locals (even merchants) gain your trust they tell you the real story -- in this case it's probably a 3 or 3.5 star. This hotel shows age and yet improvement construction continues, as it does for most of Hurghada. There was a brief power outage one night, yet travelers should always take a small flashlight. The complex was not crowded for its size, yet apparently mostly occupied; the hotel staff was helpful, but English is not a first staff language. The facility attracts families, and is an apparent favorite of many Russians and Ukranians. The pools are large and well-maintained, but unheated, usually not too cool for active swimmers. The hotel food buffet was limited in variety but good. I recommend visiting around town, and verifying that you could do better, but you could do a lot worse.
Comment from Hotel Management
Apr 2, 2016 by Hossam, Hotel Management
Dear Mr.Mark, Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests. Looking forward to welcome you again in our Hotel. Best regards, Hotel Administration