Big hotel great pools and close to the beech.
Posted Jan 4, 2016
The staff were really lovely, friendly and very helpful. Sadly, the hotel is outdated and in desperate need of modernisation. Our suite was big and had amazing views. But the rooms and bathroom need renovation. Corridors upstairs smelt of horrible frying. We paid all inclusive but was very happy to eat out as the food was depressing.
Comment from Hotel Management
Apr 3, 2016 by Hossam, Hotel Management
Thank you for choosing Golden 5 for your vacation. We appreciate your valuable feedback and taking the time to describe your impressions.
We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest.
Our goal is always to have the highest quality. All your comments and recommendations concerning the needed improvement will be passed to the Hotel Management in order to make our hotel more comfortable for all our guests. We would like to ensure you that every day we are doing lots of efforts in order to make continuous improvements and to ensure the comfortable stay for all our guests.
Looking forward to welcome you again in our Hotel.