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Reviews of Long Beach Resort

4 out of 5
Long Beach Resort
Sahl Hashish, Hurghada, Red Sea Governorate

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 108 reviews" "
Rating 8 - Good. 35 out of 108 reviews" "
Rating 6 - Okay. 28 out of 108 reviews" "
Rating 4 - Poor. 11 out of 108 reviews" "
Rating 2 - Terrible. 8 out of 108 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveler

Decent
Decent stay, food was okay. Was hoping the restroom would be in better shape. The food was all inclusive which was fantastic, but didn't change much from day to day
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
great value
Not the most luxurious experience but the value is unbeatable. you will love your stay if you set your expectation for basic service (knowing how much you paid for your all inclusive). highly recommended for its long, quiet and exclusive beach with access to coral reefs. pools are nice. food is average but plentiful, and the buffet slightly changed every day. equipment rental was also very cheap. The newly refurbed rooms are good. the first room we were checked in was apparently used by a heavy smoker and smelled like cigarettes, make sure you ask for a non-smoking room. sometimes you need to haggle with reception for better service/better room. speak to management if necessary and all will be resolved.

8/10 Good

AMR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rob

Not a 5 star room
They have five star amenities but our suite was not a five star suite. It was outdated and had a 1980’s motif

6/10 Okay

Ahmed

Liked: Cleanliness
Disliked: Property conditions & facilities
Average but not bad
Outdated rooms, very poor wifi in the lobby, you must park your car in the parking which is out of the hotel entrance, food is average and the desserts are the same everyday during lunch or dinner, pool animation activities are held only in the big pool which the water are cold. And my recommendation to shift it to the heated pool which peoples are using more, no marketing flyers or menus in the rooms (nothing say that it's a Hilton hotel). Hilton marketing standards should be the same in all hilton brands, during c/out the FO refused to put my HH loyalty card as I booked through another online channel while when making the reservation I found better rates @hotels.com than hilton.com (which should not be). special thanks for the HK who was cleaning our room daily.

6/10 Okay

Alper Hamdi

Disliked: Cleanliness, room comfort
No need to stay there
We stayed with friends a day at Hilton. The hotel is spread in a vast area. Our building number was 95 which was so far to the restaurant and beach area. Room was old furnished and the bed was so old worn. Breakfast quality was poor. I wouldn't recommend to stay there.
Stayed 1 night in Dec 2017

6/10 Okay

Ashraf, Los Angeles

Liked: Cleanliness, staff & service
Ok hotel. Beach is far and not good for swimming
Bad experience. I had a all inclusive reservation and the staff argued with us as we have breakfast only. I took us around 2 to three hours to resolve this issue. And the wi Fi was very very bad.
Stayed 7 nights in Aug 2017

6/10 Okay

Ahmed, Egypt

Not bad stay
Bathroom is bad not Hilton related Nice staff Breakfast is also not related to hilton Privacy for rooms is excellent
Stayed 4 nights in Jul 2017

2/10 Terrible

Ash, Harrow

Liked: Cleanliness, staff & service, room comfort
There is hope
Bought an excursion from the hotel rep. I was ill informed on what was to come. Terrible experience
Stayed 7 nights in May 2017

10/10 Excellent

nina, London

Liked: Cleanliness, staff & service
Nice hotel.staff are Amazing
We had a wonderful time at the Hulton hurgharda staff are very friendly and very helpful They will go out there way to help you . food was great.The only thing that let's the hotel down is the furnishings they need to be updated. Very clean hotel. pool areas are beautiful, beach is beautiful .we also when on the ships curse for the day to paradise island had an amazing day.i would like to thank all the staff at the hotel for there help.
paradise island

8/10 Good

sadi, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good Experience x
Stayed at Hilton long Beach - Hotel was amazing itself and the location was fab. Little disappointed with the bathrooms but overll all it was good expreinced to stay there. staff is very good and kind. Hurghada is nice place to visit and you feel good. there is no security issues or any problem which alot of ppl said when i booked the holidays. i would recommend anyone looking to go there. you will enjoy
Response from Waleed on Mar 15, 2017
Dear Sadi, Thank you for choosing to stay with us, its a pleasure to know you had a good experience at our beautiful resort. Please accept our sincere apologies for any disappointment caused, kindly rest assured your feedback is taken into consideration for further improvement. Once again, thank you for your positive opinion and for recommending our resort to everyone you know. Looking forward to welcoming you again soon. Kind regards Management

4/10 Poor

frank

Disliked: Property conditions & facilities
disappointing all inclusive
we were aware from previous reviews that this place was a little tired. what I wasn't prepared for was the difficulty in getting a drink on the all inclusive tariff! a nice (but smoky) bar was available but you had to be out from 7 in the evening, meaning you had to sit in reception and ask the (often only) waiter to go into the bar and get you a drink. the aqua bar was ok, tired but decent service, but dreary piped music deterred us from staying long. the last resort was the nightclub, which insisted in servicing beer and other drinks in tiny plastic cups!
Response from Amani on Mar 11, 2017
Thank you Frank for your recent visit to the Hilton Hurghada Long Beach Resort and for your review; we sincerely apologize for your disappointing experience with us. We appreciate your positive comments about our beach facility, kindly rest assured that we continually make every effort to maintain our property and attempt to keep all our areas clean and in working order. As a four-star property, we endeavour to deliver the exemplary Hilton standard of service and experience to all our guests; we will evaluate points mentioned in your feedback moving forward as we work to more effectively address the needs of our guests. I do hope that this experience will not deter you from visiting the Hilton Hurghada Long Beach in the future. Should you be considering such a visit, I would greatly upgrade your accommodation with complimentary VIP treatment and demonstrate to you that what happened in your case is not typical of Hilton Long Beach level of customer service. Best regards Management

6/10 Okay

Hayley, manchester, england

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel on the beach
Friendly check in staff. We got up graded with our room so were very pleased. We travelled as a family, 2 adults, 2 daughters aged 8 and 5. Room cleaned daily. Plenty of sunbed space and on the beach. Food ok but not great selection for anyone who a bit fussy. Always fresh pasta. Not great bar choice. Bar in lobby stopped all inclusive drinks at 7pm so you then have to go to only other bar which was always cold. Overall nice hotel, very friendly and helpful staff.

6/10 Okay

Cagri, Istanbul

Liked: Staff & service
Old Hotel with good staff
We stayed there for 5 nights (28.12.2016 - 02.01.2017). Two young coples. The hotel has a big area. Some of the rooms are very far away from the main building, where you have nearly all the facilities. Be careful with the room location ib the check in time. Below pros and cons: Cons: The all inclusive food had an avarage quality. Local drinks were terrible. The snacks and drinks near the pool were not good. There was a heated pool. The hotel is far away from the city center (nearly 20 km) There is no shuttle servşce from the hotel to the city center. The only options is taxi service Hotel's taxi service is more than double price than the ordinary taxis in the city. Pros: The furnitures in the room were old but still comfortable. The coral reefs near the hotel were rich. I strongly recommend you the tours operated by Zidane's company. We took the tour to red sea and it was superb. The sea itself is like a giant aquarium. The tour company owner Zidane is a very cool man and he has good staff in his tours. The safari tour to the desert was again very good. We arranged a tour to cairo with Rusalka Tour. It was good and cheap ( The bus took us at around 01:00 o'clock and we drove to cairo for 6 hours. We went to the museum, pyramids, papyrus shop and parfume shop. We were at around 00:30 in hotel back)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
- The food was virtually the same every day and poor quality. They offered a different meat but then the salads, sides and desserts were always the same. This was additionally frustrating because some of our party did not eat meat so for every meal they just ate the sides. Pasta was offered but again, one sauce which was the same every day and the pasta was overcooked. - The dining rooms lacked atmosphere and character, feeling more like a cafeteria. The service was mostly friendly but staff were poorly trained. The Podium restaurant was never full but we were told we could not book because it was full?!? - The rooms and accommodation buildings were in need of renovation with worn furniture and mold in the bathrooms; however, the cleaning staff were friendly and did their best. - There were two bars, both of which permitted smoking so we didn't spend time in either of them. Being December we could only be in our room after dinner because it was too cold to be outdoors. One bar opened onto the main lobby, which therefore also smelled of smoke. - The wifi was very poor and could not cope with more than a few people connecting at one time. - On several days there were simply no towels for us to use for the pool/beach. - Vendors constantly approached us at the poolside trying to sell tour packages and water sports, which got to be annoying. - Overall a disappointing experience with staff trained to follow rules instead of thinking of solutions. We would not go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent, and every thing was good goodfacilities

8/10 Good

Al, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent management , Best location
Excellent management , Best location Excellent management: They really care guest comments and feedback and try their best to satisfy their customer , very professional !!! Best Location : Quite and calm , far away from city , however you can reach city by very cheap taxi, Nice beach with their own snorkelling dock

6/10 Okay

Rania, IA

Liked: Cleanliness, staff & service, room comfort
nice hotel
Nice hotel, great location, rooms are nice spacious, very clean, bathrooms need renovations, staff Mostly very friendly & helpful. The food was good but needs more varieties, animation team made a nice atmosphere by the pool and at night, the manager was v helpful ( having a security issue and needed to change my room), he and the accompanying team acted properly and fast, providing a new great room, changing security codes for the previous room.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not at Hilton standards
OK hotel for a 4 star. Would expect more in comfort for a Hilton property. No heating in the rooms (and in winter days it does get cold!!). Food: poor quality! Service at the reception and room cleaning: great. In the restuarant: rude.

8/10 Good

Tina, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

6/10 Okay

david, england

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, nice pools and beach area
Staff very friendly and helpful but hotel is now very shabby with paint peeling everywhere, curtains ripped, furniture rickety and door lock temperamental Shisha bar and podium restaurant are excellent Food in main restaurants is ok but nothing special

6/10 Okay

Shamel, Mokattam, Cairo, Egypt.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor food for an all inclusive hotel.
The food all inclusive was below ordinary the quality of the food was very low and the food variety was very poor and limited.

8/10 Good

Wael, Cairo

Liked: Cleanliness, property conditions & facilities
Very good stay
Perfect stay, bathroom not very good, especially toilet seat.

4/10 Poor

FaffyJax, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not as nice as expected.
The hotel was the last one on a long strip of hotels without anything outside the immediate area unlike the other hotels nearer to Senzo Mall. On arrival only 1 of the 2 rooms booked was ready 3 hours later the second room (which was next door and at no time did we here or see anybody go into or out of that room) was" ready" we booked 2 queen rooms with an extra bed in each none of them had the extra bed and both were twin bedded not queen. We asked the room attendant for the extra beds and were informed there wasn't any. After numerous calls to reception we were brought 1 and was told there wasn't another for the other room. On asking about the room type and we wanted at least 1 double bed which we had booked there was a blank stare. The following day when it was't rectified by & pm more calls made to reception the twin beds were pushed together and 1 large sheets put over them but still 2 single quilts. The third person in our room had to share a bed in the other room as the extra bed still did not come. The room cleaner did his bed to make us comfortable but it wasn't what we booked. The food was of poor standard one choice of main dish and a bbq outside. Same vegatables and rice every day. Shortage of food and cold and tasteless. Waiting just rude and unhelpful. The entertainment in the ampitheater was on one night was verging on pornographic with no warning before to advise what kind of show it was. The only thing we enjoyed was the beach. Not a good exoerience.

8/10 Good

Lynda, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
caters well for families, beach or poolside,
great room, just that my partner was next to the beach and i was over reception in main building as we had 2 single rooms. So a long walk between us.

2/10 Terrible

Moheb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad

8/10 Good

Maged, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice trip
It was good.

2/10 Terrible

ayman, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't deserve a penny
Horrible service, the hotel is not clean, full of ants & insects & bad food

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Worst food ever .. Bad service .. Great rooms
Good beach and pools .. Great room conditions .. Bad beach bar

10/10 Excellent

Lisa, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I stayed at the Hilton for two nights this past weekend. I had a few issues at the beginning, but the assistant manager, Tantawy, was incredible. He immediately helped me out, and made sure everything was fixed. Whenever I had any questions, he was always available to answer them and ensure the rest of my stay went smoothly. The food at the Podium Restaurant was incredible. I would definitely recommend this hotel to another traveler.

10/10 Excellent

Viktor, Moscow

Liked: Staff & service, property conditions & facilities, room comfort
One of the amazing hotel in the world
Amazing beach allow to swim with children and engage windsurfing due to cover with coral reef. Beautiful sunset view.

10/10 Excellent

Viktor, Moscow

Liked: Staff & service, property conditions & facilities, room comfort
One of the beautiful hotels in the world
A very big hotel territory allowed me to run morning cross or just evening wander through amazing garden sounded by berds singing. A very big hotel shallow bay protected by external reef allowed me to be engaged in windsurfing and play with children. Snorkheling also took place from the hotel pier. A very nice hotel.

6/10 Okay

Asem, turkey

Liked: Cleanliness, property conditions & facilities, room comfort
Good but tour salorson the beach was rude
Good hotel for family and2.5 y.o child. We were here 4/05-9/05 2015. but Dont have closed pool and jakuzi, sauna ets everything is must paid. The beverege is good, but drink is not so good. For example milk and juice has powdered taste. Yine and beer also not good. Facilities of hotel is very good. To much russian tourist and everything is for theirs comfort (kids annimation)

4/10 Poor

Filiz, Switzerland

Disliked: Staff & service, property conditions & facilities, room comfort
A hotel that I wouldn't recommend to anyone !
I can't believe that it's a Hilton hotel ! Very bad food, dirty room, minibar with only a bottle of water, limited English of the staff, but nice garden.

8/10 Good

Adam , New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay on the sea!
This hotel was large, well-maintained, and right on the beautiful Red Sea! The staff was excellent and attentive, as well as very friendly and fun to talk to. We were taken very good care of, from the moment we arrived. We arrived very late at night, and I was so impressed when we were told that they had dinner waiting for us in our room, since we had missed dinner at the hotel. I've never see this done. A truly nice touch! We felt as if we were VIPs the entire time and were always impressed with this. I wish there were less people approaching you on the beach to sell you things, but these guys ended up being really nice and fun to talk to throughout the day. I also wish the all-inclusive program was explained a little more, as we were sometimes confused by what was included, and what we were being charged for. I was offered a beer on the beach by a beach server, and then when I tried to tip him, he brought me change, because I was paying for the beer. For some reason it wasn't included in all-inclusive. Maybe because it was bottled? But, otherwise, we really enjoyed our stay here.

6/10 Okay

Jozef, Slovakia

Liked: Cleanliness, property conditions & facilities, room comfort
For family with kids it's good choice
Always same food with very little change in menu over whole week. All inclusive- not entirely truth. Must pay extra for internet, beverages in certain places after certain time. Most staff excellent, some really shouldn't be there - lazy, rude. Location- good location for families with kids, no so much if you want to have some fun on holidays. far away from Hurghada to just walk out

10/10 Excellent

Ayman, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it
Great place and great people .very friendly staff .

10/10 Excellent

Abdelaziz Ibrahim Hassouna, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I will visit this Hotel Agane and i Recommend it to All UK citizen. The Hotel is Great Nice Food , Location, Service and very clean' You have To visit Podium Italian Ristorant and Meet its Great manager Mr Essam and his wonderful Service Staff. Dont Miss Every Night,s Entertainments

10/10 Excellent

wael, egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff is very good
I found all the staff very friendly and they did his best to make our stay very nice

10/10 Excellent

Regular traveller, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good service & most satisfactory all round.
Most enjoyable stay.Service and friendly staff.Food was ok.Only complaint was bed a bit soft!

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amgad, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very good pool & nice beach also
Pleasant stay with good food variety and drinks. Nice pools out there . Shows not very good but didn't bother to go there except one night :)

10/10 Excellent

oscar, cairo egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was so friendly
was so nice, I like every single thing there food was delicious

10/10 Excellent

Heba Affifi, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff
A lovely stay in this beautiful hotel. All staff are very friendly, helpful and polite. I would recommend it to everyone. I will surely come again. We spent the most amazing 5 days in our life. Kids returned very happy. Thanks alot Hilton. Many thanks to all staff and chefs. The food also was great!!!

10/10 Excellent

Ahmed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it very much
Amazing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fun
Was very good

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but a bit isolated
The hotel was good. The pool area fantastic. The hotel had its own beach which was nice. Location to anything else was not that good but then that is no different to the majority of hotels in Hurghada. Reception staff were not very helpful though. If you want a place where you spend all your time between sunbathing and the beach bars then this fits the bill. If you like to wander then i'd look elsewhere

10/10 Excellent

dawn, Aspen, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurghada Long beach
This hotel was very nice. The staff was fantaxtic! Very nice and helpful always. My room was clean and very comfortable. I spent 2 weeks and every day was a dream! I hope to return one day...soon! Thanks to the staff!