Ratings based on 4 Verified Reviews

1.8 out of 5
2.2 Room cleanliness
1.8 Service & staff
1.8 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Luxor, Egypt

FRAUD ALERT: NO in-room internet!

Posted May 30, 2016
Pros: It has access to a miniscule amount of Red Sea beach. Excellent value at the discounted price I paid.
Cons: ABSOLUTELY EVERYTHING! We were first offered a room that required us to walk through a construction area to get to it! (See photo.)
Location: City Center location allows you to get real coffee or juice across the street (none in "all-inclusive" hotel). Beach is far too small for hotel size.
When I booked this hotel, it clearly advertised in-room Wi-Fi (for a fee), and this was listed on my printed reservation. Since I was actively teaching an on-line class during my stay, I would NEVER have booked this hotel had it not advertised this service. Sit in a busy lobby area to do my work? Not my idea of fun, especially not when I'm on vacation! But that's exactly what I ended up doing. Worse, it took me three days of frustration TRYING to get the in-room service to work--which it did for a few minutes or half an hour here and there--before I figured out that "really," there was no in-room service (due to wall thickness, inadequate number of routers, etc.). Most of the hotel staff spoke English so poorly that it took a while to get them to even understand my question. When I finally asked to speak to the hotel's IT manager, he informed me that the hotel does not have in-room wi-fi! Then began a heated battle to get a refund of the money I had paid for the non-existent service. Staff were perfectly willing to refund the money, but only if they canceled my ability to use the wi-fi AT ALL, even in the lobby. Only when I showed the front office manager my PRINTED reservation stating that there WAS in-room wi-fi, and threatened to report the hotel to the Tourism Ministry, using words like "false advertising" and "fraud," did he agree to "check with the manager," at which point I became loud and obnoxious and FINALLY got my $20 back without cancellation of lobby service.
2 out of 5
by A verified traveler from CAIRO

it has nice location only

Posted May 7, 2016
I booked in this hotel but I didn't stay there, the room was not like I expected. So I want to other hotel.
1 out of 5
by A verified traveler

The worst hotel ever

Posted Jun 11, 2015
Not recommended for a human ,, there was a cats inside the hotel reception ,,,, how come ???????
3 out of 5
Recommended
for Everyone
by A verified traveler from Gentofte

God valuta for pengene og hotellet ligger centralt

Posted Feb 5, 2016
Pros: Beliggenhed og hygiejnen.
Cons: Hjælpsomhed i forbindelse med transfere til lufthavnen, når du kommer som enlig gæst.
Location: Central beliggenhed i forhold til forretninger og cafeer. Jeg var på endagstur til Luxor med et lokalt placeret tur selskab.
I det store og hele et effektivt hotel, der er lidt slidt på det ydre. God hygiejne i forbindelse med buffeten og altid friskt salatbord. Stor effektivitet hos personalet i forbindelse med at rydde af bordet, så der blev plads til de næste gæster. Manglede imødekommenhed i forbindelse med ankomsten i receptionen, men det blev der rettet op på i forbindelse med en evaluering af hotellet.