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Reviews of Jaz Makadi Star & Spa

5 out of 5
Jaz Makadi Star & Spa
Madinat Makadi, Makadi Bay

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 63 reviews" "
Rating 8 - Good. 21 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jaqub

Traveled with family
Liked: Property conditions & facilities, room comfort
I had an amazing time everyone was very professional and respectful I really enjoyed staying there
Stayed 4 nights in May 2023
Response from Hotel Team on May 9, 2023
Dear Mr. Jaqub,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Ali Mondy

Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Very average place for a property that bills itself as special.
Stayed 7 nights in Aug 2021
Response from Mohsen Farag on Aug 17, 2021
Dear Guest, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest. It would be our pleasure to welcome you back again soon to do our best to fulfill all your expectations. With best regards, Hotel Team

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Stayed 7 nights in Jul 2021
Response from Mohsen Farag on Aug 3, 2021
Dear Mr. Mohamed, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 4th time and amazing as usual
This is our 4th time and it was amazing as usual. We got few complimentary services.. romantic dinner and in suite breakfast at our royal suite plus a free dinner at their Italian restaurant. Highly recommended.
Stayed 3 nights in Jul 2021
Response from Mohsen Farag on Aug 31, 2021
Dear Mr. Mohamed, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really it's fantastic stay
It was very nice and sweet stay really the service is perfect upon arrival till our departure the hotel the staff is very helpful and friendly try to make us satisfied in every place everything started from the front office special Mr Mohsen the manager of the front desk, the pool area and the restaurant the only problem is distance between the lobby to the beach it must offer a golf car to facility and help the senior citizens and the handicapped
Stayed 3 nights in Apr 2021
Response from Jaz Makadi Star & Spa on Apr 12, 2021
Dear Guest, Thank you very much for your great review about our hotel. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Thank you very much for all your kind words. We look forward to welcoming you again soon and send you sunny greetings from the Red Sea until then. Your Jaz Makadi Star Hotel team

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Jaz Makadi Star & Spa on Apr 3, 2021
Dear Mr. Mohamed, We are glad that you enjoyed your stay in Jaz Makadi Star. We appreciate your comments regarding that everything was up to your respect expectation. We are looking forward to welcome you back again in Jaz Makadi Star. With my best regards, Your Jaz Makadi Star Team

8/10 Good

Karim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Everything was perfect specially reception
Stayed 5 nights in Mar 2021
Response from Jaz Makadi Star & Spa on Apr 1, 2021
Dear Mr. Karim, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Your Jaz Makadi Star Team.

4/10 Poor

Carl

Stayed 2 nights in Mar 2021
Response from Mohsen Farag on Apr 1, 2021
Dear Mr. Carl, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2021
Response from Mohsen Farag on Apr 1, 2021
Dear Guest, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except isolation between rooms is too bad you feel that other guest in near room stay with you in your room
Stayed 1 night in Feb 2021
Response from Mohsen Farag on Mar 6, 2021
Dear Mr. Mohamed, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday
It was amazing holiday very helpful staf very good place and excellent food i love every moment and i will definitely recommend it
Stayed 7 nights in Sep 2020
Response from Mohsen on Oct 10, 2020
Dear Ms. Hayat, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team.

8/10 Good

Verified traveler

Best staff!
Location is ideal close to Makadi souq, and beach near by. Rooms well maintained and clean however bathroom has poorl ventilation and bad smell. Hotel generally small but very cozy. Food variety is ok but the quality could be much better, best was the oriental dinner night. Staff is the best highlight of the hotel, very friendly, cooperative and do their best to help.
Stayed 3 nights in Aug 2018
Response from Jaz Makadi Star & Spa Team on Sep 1, 2018
Dear Guest, Thank you for your positive feedback, we will take your respect review in consideration. We are looking forward to Welcome you back again in Jaz Makadi Star and Spa. With best regards, Hotel Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so friendly and our experience was amazing. It is good to have some entertainment at night by the animation team and the shows they did. The food quality was amazing however the wi-Fi was not working most of the time so it needs to be improved. Thank you so much we had a relaxing and wonderful week there.
Stayed 7 nights in Jul 2018
Response from Jaz Makadi Star & Spa Team on Aug 7, 2018
Dear Guest, Thank you for your valuable feedback. We are very pleased that you were able to enjoy your holiday in our hotel. We will be glad to welcoming you in our beautiful resort at any time! With best regards Jaz Makadi Star & Spa Team

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel grounds are very well kept,issues we did have were addressed by the management very quickly ,the beach is a bit to cramp mostly shade unless you are lucky enough to get front line . Overall it was a pleasant stay if I stayed longer I would not want the rooms we were in as they don’t get any sun all day!! Check in was good and staff very attentive the location is beautiful and the snorkelling around the corals is wonderful,would recommend and possibly stay again if the price was right
Response from Jaz Makadi Star & Spa Team on Jun 28, 2018
Dear Ms. Sandra , Thank you for your valuable feedback. We are very pleased that you were able to enjoy your holiday in our hotel. We will be glad to welcoming you in our beautiful resort at any time! With best regards Jaz Makadi Star & Spa Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Pros: Great hotel, very friendly and helpful staff, outstanding scenary. Come: The food was not that great, in regards to variety and quality. The beach is five minutes walk, which is not too far but not too close also, however the walk is full of green and pools.
Response from Jaz Makadi Star on Aug 25, 2016
Dear Guest, thank you for your valuable feedback. We are pleased that you enjoyed your stay in our hotel! Your comments concerning food variety will be delivered to relevant departments. We will be glad to welcoming you in our beautiful resort at any time! With best regards. Amr Tarek General Manager

8/10 Good

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice hotel

8/10 Good

sherif selim, amazing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
winderfull time
more than my expectation

6/10 Okay

Anonymous, UK

Liked: Staff & service, property conditions & facilities
Nothing special
The beach was small and overcrowded, it's a shared beach which 6 hotels use, if I had known this I would not have booked. We had a problem with the sound on the TV, they did send someone to fix it but the next day we had the same issue. The safe in the room was broke, the kettle was broke and the towels were dirty. The cleaner did not change the towels, even though they were placed on the floor as directed. We mentioned the problems to reception who advised if we had told them they would have fixed/replaced items as necessary, however as we were only staying two nights we didn't see much point. Putting that aside, the hotel was nice, clean and looked good, the staff were helpful and friendly.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

AHMED SALAMA, CAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Honeymooners
It was a nice stay , but the location is very far from City center , I think stay at this hotel must be on All Inclusive basis and should be not less than 3 nights .

4/10 Poor

Moh, Cairo

Liked: Staff & service
Disliked: Cleanliness
Bad Food
As a holiday it was good but the food was not good at all. The view of the room was not good. The room cleaning was not as expected. The beach is far away from the hotel and it is a small area.no golf car no towels on the beach ,so you must carry them this long distance to the beach and vise verse.

8/10 Good

George, Cairo, Cairo Governorate, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
its a good hotel but the area is too faaaare from every thing no servis no mall's

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will repeat my stay
Hotel amenities, activities & facilities are the best I ve seen in Hurghada.

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Craig, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as ever
Third visit, and still fabulous.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and peaceful
I stayed three days and three nights in this lovely hotel, surrounded by lots of green areas and plenty of flowers. The rooms are organized around the pool, on two to three levels. Mine was spacious, nicely furnished, the bathroom was pleasant, with lots of towels changed every day, two bathrobes, a hair dryer and toiletries. The swimming pool is extremely clean: aqua gym, volley ball and water polo activities are organized daily in the pool but there’s no pressure whatsoever to take part. Lots of sun beds: you don't have to get up early in the morning to “reserve” yours. The evening entertainment is soft and not too loud (more aimed at people in their 50’s but there’s a disco not far away from the hotel for the younger ones who want a bit more action). The spa is magnificent and the massages are beautifully performed by professional staff. Enjoy the huge Jacuzzi and the water jets showers. Do not hesitate, though, to haggle the prices down to at least 30%! The breakfast buffet is fantastic with fresh juices, fruits, vegetables, cheeses, hams, waffles, pancakes, cereals, eggs and sausages/small burgers cooked to order and a wide range of pastries and breads. I did not try the lunch buffet, so can’t comment on that. But I did use the snack bar at the pool which serves pizzas, salads, burgers, sandwiches. Its staff will also bring drinks to you at the pool throughout the day. The dinner buffet was very pleasant, with a wide variety of dishes, even though I would have expected a bit more “local” food. You can also try one of the various restaurants in the Makadi resort (only open at night): a Grill, an Italian, an Indian, an Asian and an Egyptian. And I guess you can also try some of the restaurants inside each of the hotels close by. Most guests are German with a few Russians and some French, but all seem to speak at least a bit of English, so the language barrier is not really a problem. And it is not either with the staff. Try and speak a few words of Arabic with them and it’ll work wonders, though their service is excellent, even if you don’t: they’re friendly, courteous and efficient, with even a sense of humor. My only disappointment was the beach: you’ll reach it walking through the gardens of the hotels between the beach and the Jaz Makadi Spa (about 5 minutes). The beach is extremely crowded, with so many sun beds, parasols, wind breakers, that it’s hard to find some privacy … But if you can live without getting to the beach and just relax by the pool, you’ll see that you get great value for money and a great service. All in all, a wonderful relaxing and peaceful break: that’s what I was looking for, that’s what I got and I would recommend this hotel with no hesitation!

10/10 Excellent

Klaus-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Hotel Team on Mar 7, 2024
Dear Mr. Klaus,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon.With best regards,

10/10 Excellent

Jan-Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne saubere ruhige Hotelanlage in Strandnähe mit super Service und tollem Essen und Getränkeauswahl.
Stayed 7 nights in Feb 2024
Response from Hotel Team on Mar 7, 2024
Dear Mr. Jan,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon.With best regards,

10/10 Excellent

Orcun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Hotel Team on Sep 19, 2023
Dear Mr. Orcun,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards,

10/10 Excellent

MOHAMED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hôtel sur tous les plans
Stayed 5 nights in Aug 2023
Response from Jaz Makadi Star and Spa Team on Aug 12, 2023
Dear Mr. Mohamed,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

8/10 Good

Mounir

Stayed 11 nights in Jul 2023
Response from Hotel Team on Sep 19, 2023
Dear Mr. Mounir,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards,

6/10 Okay

Tim

Stayed 3 nights in Aug 2023
Response from Jaz Makadi Star and Spa Team on Aug 12, 2023
Dear Mr. Tim,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

8/10 Good

Falk

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Es scheint das kleinste der Jaz Hotels dort zu sein und ist direkt am Spa, dass von allen Jaz Hotels genutzt werden kann, angeschlossen. Nettes Personal, gutes Essen. In die Jahre gekommene Zimmer. Alles in allem, hat man dort einen guten Aufenthalt. ABER: für mich persönlich, war es ein riesen Thema, dass das Internet wirklich unterirdisch ist. Es schwankt zwischen sehr schlecht und nicht da. Also Podcast hören zum einschlafen, spiele am Handy oder gar Netflix schauen, kann man dort vergessen. Das hat mich 100 EUR extra Roaming Gebühren gekostet um nur das nötigste abzudecken an Internetnutzung. Ich persönlich mache nirgends Urlaub, wo ich kein gutes Internet erwarte. Das mag speziell sein, deshalb erwähne ich es als extra Punkt. Ist einem Internet egal oder kaum wichtig, ist es empfehlenswert dort.
Stayed 8 nights in Feb 2023
Response from Hotel Team on Mar 5, 2023
Dear Mr. Falk ,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards,

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Hotel ist kein großes Resort, sondern eine kleinere, gemütlichere Anlage. Das macht den Urlaub noch entspannter, durch kurze Wege und schnellen Service. Der Weg zum Strand ist über Abkürzungen erreichbar, ansonsten dauert es 6-7 Minuten. Das Hotel liegt daher nicht direkt am Strand, was aber von Vorteil ist, da in der Makadi Bay aus anderen Hotels oft sehr laute Musik rüberschallt. Tagsüber stört dies am Strand jedoch nicht. Strand eignet sich perfekt zum Schnorcheln und zum Tauchen. Die Anlage ist sehr sauber, die Zimmer ebenso. Es gibt ein Restaurant, das täglich einen anderen Schwerpunkt hat, so dass genügend Abwechslung da ist und für jeden was dabei. Das Abendprogramm ist ebenfalls abwechslungsreich, Tanzshows, Synchroschwimmshow, Live Musik. Die Zimmer Richtung Pool bekommen den "Lärm" mit, Zimmer hinten bekommen dies nicht mit. Es gibt in der Nähe einen kleinen Supermarkt für die nötigsten Dinge, wobei All Inclusive ausreicht. Es gibt auch einen Souk, also mehrere kleine Läden für Souvenirs und Co. Pro Aufenthalt darf man in einem der nahen Restaurant umsonst essen. Wir hatten uns für ägyptisch entschieden und es war super lecker. Es gibt noch Italiener, Steak usw. Der Service ist überaus zuvorkommend und nach wenigen Tagen "kennt man sich", so dass es eine entspannte, vertraute Atomosphäre gibt.
Stayed 10 nights in Sep 2022
Response from Hotel Team on Sep 22, 2022
Dear Mr. Michael,Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cibo eccezionale, pulizia e staff altrettanto. Come sentirsi a casa.
Stayed 7 nights in Aug 2022
Response from Mohsen Farag on Sep 1, 2022
Dear Ms. Claudia, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Mourad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Restauration très bonne Hôtel très propre Personnel disponible et très agréable Très bon séjour
Stayed 2 nights in Jul 2022
Response from Hotel Team on Jul 27, 2022
Dear Mr. Mourad , Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

8/10 Good

Wallat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Mohsen Farag on Oct 28, 2021
Dear Mr Wallat, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2021
Response from Mohsen Farag on Oct 4, 2021
Dear Guest, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

10/10 Excellent

Abdalla

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
i was on holiday with my family.excellent hotel great service and quality.i would like to thank all the team who were available to keep us entertained and happy, above all Mr, Sameh Mohamed & Mr, Ahmed Salah, who were very kind and available to solve any problem during our stay, I cannot forget the Chief Sayed and his kindness and the quality of the food (you can find all the different tastes every day). thank you all. i hope to come back again soon
Stayed 7 nights in Sep 2021
Response from Mohsen Farag on Oct 4, 2021
Dear Mr. Abdallah, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist wirklich wunderschön. Sehr gepflegte Anlage, super freundliches und hilfsbereites Personal (im speziellen Ahmed vom Strandrestaurant und Ahmed Lifeguard, Ahmed von der Rezeption, Roomservice Tamer & Mamdouh, Hauptrestaurant Amr und Mimo vom Animationsteam) wunderschöner Strand und schönes Programm. Der kurze Spaziergang zum Strand ist auch sehr schön und man kann sich den schönen Park/Anlage angucken. Das Essen im Hauptrestaurant ist auch gut. Wenn was nicht passt (unser Zimmer hatte einen ungewöhnlichen Geruch im Bad), einfach das Personal ansprechen und die kümmern sich dann gründlich darum. Ich würde definitiv wieder hinfahren. Was ich verbessern würde: - Handtuch Service am Strand - Bäder renovieren - Kühlschrank mit Wasser am Strand - Das Programm Karaoke würde ich entweder aus dem Sortiment nehmen, oder nur schöne Lieder anbieten. Wenn man die Kontrolle an den Gast übergibt, kommt nur Blödsinn dabei raus. - Schilder beim Essen, auch bei den Beilagen/Vorspeisen - Mehr Auswahl im Strandrestaurant - Die Klimaanlagen auf dem Zimmer waren sehr laut
Stayed 7 nights in Jul 2021
Response from Mohsen Farag on Aug 13, 2021
Dear Guest, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team

8/10 Good

Timo

Business traveler
Liked: Cleanliness, staff & service
Personal top, Essen gut, bisschen abgerockt!!!
Hotel gut wie immer. Personal engagiert und freundlich, top. Leider fährt das Management einen falschen Sparkurs, es wird an allem gespart. Die momentane Situation könnte man für Renovierungsarbeiten nutzen, dies wird aber nicht gemacht. Die Fugen in der Dusche fallen raus, die Musikanlage im Restaurant / Lobby scheppert, am Stuhl im Zimmer schauen die Klammern raus. Es gibt kein Orangensaft mehr zum Frühstück........ Wenn sie so weiter sparen, werden sie auch bald den ein oder anderen Stern einsparen können
Stayed 24 nights in Nov 2020
Response from Mohsen on Dec 3, 2020
Dear Mr. Timo, Thank you for your valuable feedback. We are very pleased that you were able to enjoy your holiday in our hotel. We will be glad to welcoming you in our beautiful resort at any time! With best regards Jaz Makadi Star & Spa TeamDear Guest, Thank you for your valuable feedback. We are very pleased that you were able to enjoy your holiday in our hotel. We will be glad to welcoming you in our beautiful resort at any time! With best regards Jaz Makadi Star & Spa Team

10/10 Excellent

Islam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mohsen on Oct 10, 2020
Dear Mr. Alaa, Thank you for choosing Jaz Makadi Star & Spa to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. It would be our pleasure to welcome you back again soon. With best regards, Hotel Team.

10/10 Excellent

Stranzl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr tolles und familiäres Hotel
Wir haben den Aufenthalt sehr genossen. Das Hotel ist im Vergleich zu vielen anderen in der Umgebung deutlich kleiner und damit familiärer. Essen und Service waren spitze und die Zimmer auf einem gehobenen (wenn auch nicht luxuriösem) Niveau. Zudem ist es ein Traum durch den herrlichen Park Richtung Strand zu spazieren...
Stayed 7 nights in Mar 2018
Response from Jaz Makadi Star & Spa Team on Jun 30, 2018
Liebe Familie Stranzl, vielen Dank, dass Sie uns ein Feedback zu Ihrem Aufenthalt in unserem Haus gegeben haben. Es freut uns zu lesen, dass es uns gelungen ist Ihnen einen Wohlfuehlurlaub zu ermoeglichen und Sie sich erholen konnten. Wir werden uns weiterhin sehr bemuehen unseren Standart zu halten und zu verbessern. Das gesamte Team wuerde sich freuen, wenn wir Sie wieder im Jaz Makadi Star begruessen duerfen. Gruesse vom Roten Meer Jaz Makadi Star & Spa Team

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2018

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auch in 3. Strandreihe an Platz an der Sonne
10 Jahre nach dem ersten Aufenthalt nun mit Kind (6J) wieder da gewesen. Immer noch eine tolle Anlage und einfach ein super nettes Team vor Ort. Wer sich ein wenig auf die Kultur einlässt und auch ein paar Worte Arabisch lernt, hat die besten Aussichten auf einen echten 5* Urlaub :-) Fast alle sprechen Deutsch, die meisten auf jeden Fall Englisch. Und für eventuelle Nörgler (ich bin pingelig...): wendet Euch an Ute, die Guest Relation Managerin. Wer den Mund aufmacht, dem kann geholfen werden :-) Ja, mit den Kindern... waren nur 4 Kinder da- und das soll wohl auch so :-) unsere Kleine ist recht streng erzogen und quiekt nicht oder brüllt rum. Wer eher "tobende Kinder" hat: sucht Euch ein Nachbarhotel - die anderen Gäste sind nicht soooo auf Kinder aus... das Team freut sich IMMER über Kinder. Aber definitiv KEIN Familienhotel im Sinne der deutschen Erwartungen
Stayed 10 nights in May 2017
Response from Jaz Makadi Star & Spa Team on Jun 13, 2017
Liebe Familie , vielen Dank fuer Ihr Feedback und Ihre Weiterempfehlung. Es freut uns sehr, dass Sie einen schoenen Urlaub geniessen konnten. Gern wuerden wir sie wieder bei uns willkommen heissen. Vielleicht finden sie ja noch ein paar Minuten Zeit und koennen uns eine Bewertung in Holidaycheck schreiben. Vielen Dank! Mit sonnigen Gruessen aus Madinat Makadi Jaz Makadi Star & Spa Team

10/10 Excellent

Michael, Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makadi Star & Spa, gut und relativ preiswert
Gutes Hotel mit freundlichem und deutschsprachigem Personal. Wurde anlässlich einer Geschäftsreise gebucht. Der gesamte Komplex besteht derzeit aus zehn Hotels und ist recht weitläufig. Zwischen Hurghada und Safage gelegen, in jede Richtung mit dem PKW ca. 30 Min. Fahrtzeit. Alles in super Zustand, das Hotel ist noch nicht in die Jahre gekommen. Nett dass der Zimmerservice sich um aus Handtüchern gebastelte Stofftiere bemüht, leider geht wohl dabei die Zeit für die Zimmerpflege draus. Wie überall sonst, auch hier der ständige Drang Trinkgelder zu geben. Ich empfinde das als lästig. Für diese beiden Sachen daher jeweils einen Punkt weniger. Jedes Hotel verfügt über einen eigenen Pool, alles sehr gepflegt. Der Strand ist nur durch einen Irrweg durch die anderen Hotels in ca. 15-20 Min. zu erreichen, da das Star & Spa am weitesten weg liegt. Auch am Essen (HP) gibt es nicht viel auszusetzen, Quantität und Qualität stimmen. Getränke sind extra zu bezahlen, was den Preis für die Verpflegung ziemlich in die Höhe treibt - also am Besten All-incl. buchen.