Front of property

Reviews of King Tut Aqua Park Beach Resort

3 out of 5
King Tut Aqua Park Beach Resort
Al Wafaa District, Hurghada, Red Sea Governorate

Reviews

6.4
Rating 10 - Excellent. 8 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 7 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 11 out of 38 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hola escribo español porque soy Mexicana. Y mi experiencia a cerca de hospedarme aquí en este hotel no fue de todo tan agradable. Respecto a la comida muy muy buen servicio. Hay bufet los tres tiempo. Pero el personal no fue muy agradable conmigo. Yo no tenía un adaptador para cargar mi teléfono y fui a recepción que me ayudaran y me dijeron que no me podían ayudar, que yo misma tenía que ir a buscar uno allá a las tiendas. Que porque ellos no le ayudan a los turistas con eso. Y al escuchar eso me puse a llorar porque mi teléfono casi no tenía batería. Y no sabía que hacer en eso momento me partió mi corazón al oír eso. Y por el otro lado cuando llegue e hise el check in el señor que ayuda a uno con las maletas desde que me vio me vio con cara en cola. Me vio como cosa insignificante. Ni una sonrisa me brindó a lo mejor porque yo soy latina y viajo tipo mochilera. Y también eso me entristeció mucho. Me están pidiendo mi opinión y aquí la tienen. Y espero que otras personas no pasen lo mismo que yo. Ales aconsejo que cuando venga a este lugar traigan su adaptador porque es muy diferente la conexión.
Stayed 2 nights in Mar 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2023
Response from FOM on Nov 27, 2023
Dear GuestGood day Really we appreciate your time to post for us the review score hoping that we host you again at our hotel

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Just came back from a really lovely holiday stay in this hotel. Everything we needed was there. Entertainment, sports, food was delicious and varied. Sami the pastry chef was so delightful and cooked us gorgeois deserts and bread. All the hotel staff were so happy and helpful. We couldnt want for anything more. The Location of the hotel was so close to city center and marina of you needed to get a night out. All the trips could be booked direct at the hotel. Prices were so reasonable. Alex from the tours was so very helpful and reassuring. Will be returning. Fabulous holiday .Thank you to all the staff and management . Suzanne
Stayed 14 nights in Apr 2023

2/10 Terrible

Makarios

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, worst food ever
Stayed 2 nights in Apr 2023

2/10 Terrible

Israa

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Food was too bad and beach is small
Stayed 3 nights in Sep 2022

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at King tut resort was excellent. Every single staff member was so kind/friendly and most importantly accommodating. I went with my elderly parents and my father had struggles with walking to the dinning halls and the staff was able to bring meals to him.. Food options were different each day and the hotel itself was very clean with housekeeping coming daily and just overall very well maintained. I ended up extending my stay for a few additional days since we enjoyed it so much. Location of the hotel is very close to shopping and city center and with direct access to beach. I had the pleasure of meeting the hotel owner Mr. Tamer who made sure our stay was perfect. I would definitely recommend staying at this hotel and look forward to booking it again soon.
Stayed 5 nights in Mar 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Middle average hotel with great infrastructure and the room are quite old, especially the bathroom
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and the room is clean and very pretty inside. The staff does a good job of taking care of the property. Food is very good and it is nice to eat outside by the sea. The guys that run the animation program do a great job and provide entertainment throughout the day/evening. The resort is big enough that you can engage in activities like yoga, dance, water aerobics or you can relax in quiet areas. We really enjoyed our stay and highly recommend.
Stayed 2 nights in Apr 2021

2/10 Terrible

Cheryl-Lee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 16 nights in Dec 2020

2/10 Terrible

Maryhan, New York

Traveled with family
Disliked: Staff & service
This hotel scams it's vostors. Upon check in I had to pay double what I paid through Exp dia. I am am an American while my husband and daughters babysitter ( who I booked a separate room for) were charged 30 USD per night each). Egyptian citizens were told to pay this fee only because of nationality doffernces. While Expedia agreed that their is no such policy in their advertising they insisted to scam us after a 7 hour flight. It took 4 hours to check in and a total of 420$ extra in addition to what I paid online. This hotel is not worth the hassle, trouble or amount paid. I am still awaiting a refund because this was a scam. This hotel and it's "polices" which were never found in print ruined my vacation and it's budget.
Stayed 7 nights in Aug 2020

2/10 Terrible

Paula_Atef, Cairo, Egypt

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wanted to overcharge me 360$ because of something called nationality difference, they say the prices they offer through Expedia is only for English citizens. I cancelled ,and Expedia doesn't help me to get a refund.
Stayed 6 nights in Aug 2020

2/10 Terrible

Mohanad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
i always book hotels through this application (hotels. com) and its my first time to find a hotel asking me for extra charge, even when i complained to hotels. com they did nothing, very bad experience
Stayed 1 night in Aug 2020

6/10 Okay

Neringa, London

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed as family with kids in this resort. It took over an hour to find our reservation and check in, but at least we got an upgrade. Definitely is not the service what you usually get in Europe, it feels you are in Russia or Ukraine, far too many drunk faces, noisy at nights, staff specially in bars Is rude and unhappy , all inclusive drinks are horrible, glasses so badly worn... food in restaurant as well not impressive, was hard with kids. Anyway, quite good location, close to the beach.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Nader

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good about this hotel I booked a family room and they gave me double
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from Attia on May 26, 2019
Dear guest, thank you so much for your rating, hope to see you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not expected that nearly all hotel consisted from Russian travelers. Staff automatically asumed i am also Russian constantly talking in this language. Tourists from this country's were ignorant about my right's to have some piece as they wre roothless so loud and it seems that whatever i asked from Staff i was not respected and felt ignored. Aftwr noisy 4 days i thought i will change hotel. Property itself not bad but not to my standars
Stayed 21 nights in Mar 2019
Response from Attia on May 26, 2019
Dear Guest: thank you for taking time for write thees words which will help us for improve our service, thanks and best regards

10/10 Excellent

DEIAA, Kennewick, WA

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place my family had incredible time there, on the beach and their open buffet great food. Staff is very friendly. On my wife birthday they left her a card in the room and brought her a cake at the dinner. My daughter loved snorkeling on the beach saw a lot of butterfly fish. The guys on the beach are awesome , everything is there, Camel ride, banana boat , speed boat, water park and awesome slides” I actually was enjoying those slides myself “ the service on the beach is very friendly fresh juices and ice creams. I would like thank all the staff in the hotel and at the beach. Mohamed at the dolphin center got me a great boat one day trip to giftune island, it’s beyond amazing on the white shark boat.
Stayed 5 nights in Mar 2019
Response from Attia on May 26, 2019
Thank you so much for your review hope to see you again

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall it was good journey
overall it was good stay (room-cleanliness-condition-sphinx swimingpool-beach)all of these were good exept lunch and animation were bad
Stayed 3 nights in Jun 2017

2/10 Terrible

Sinthujan

Stayed 5 nights in Feb 2023

8/10 Good

Maura, RACCONIGI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è pulita, il personale è molto gentile e disponibile. Ha una bella spiaggia e una piccola porzione di barriera dove poter nuotare e vedere dei pesci
Stayed 9 nights in May 2022

10/10 Excellent

Hanaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un bon rapport qualité prix
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place very kind people and very good place to the beach and town
Stayed 23 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort bello e pulito, personale disponibile e molto gentile, cibo buono e vario, camere belle, grandi e pulizia top!!
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pga konflikter mellan bokningsbolag stod vi nästan 4 timmar utan rum. Hotellpersonalen påstår att dom inte fått betalt av bokningsbolaget. Fast vi betalde redan hela reskostnad fick vi stå med våra små barn utan rum efter en jättelång resa, inte förrän dom ha fått betalt tillämpas rummet
Stayed 7 nights in Jan 2020

8/10 Good

José, Barcelona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El WiFi gratis solo en el lobby y totalmente inoperativo por su extrema lentitud. Ofrecen una semana de WiFi ilimitado en todo el recinto por 10$. No lo contrate pq para 1 o 2 días es excesivamente caro. Mejor comprar una sim con internet. Mucha comida y variada pero poco sabrosa. Me hicieron un upgrade a una habitación con vistas a la piscina y al mar, de forma gratuita. El late check out hasta las 17h por 20$ lo considero muy caro. Es un poco menos de lo que pagué por una noche con todo incluido. En el propio recinto del resort hay bazar y tiendas de tours, masajes, peluquería, etc... te ofrecen sus servicios incluso cuando estás descansando, comiendo o tomando el sol en la playa pero no son tan insistentes como en el exterior. Playa privada pequeña pero muy agradable. Piscina muy buena. Tienen una jaula con monos....no me parece bien. Servicio de cambio de divisa prácticamente sin comisión.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personale in reception non competente, per riuscire a pesare le valige abbiamo atteso 3 ore dopo aver chiesto 10 volte, pulizie di hall e ristorante non impeccabili
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Comparando el establecimiento con otro de la misma categoría deja mucho que desear ya que está falto de mantenimiento edilicio en cuanto al servicio nos pareció demasiado repetitivo
Stayed 8 nights in Jun 2019

6/10 Okay

Luis Carlos

Je n'ai pas bien compris 5 $$ pour Internet 20mo??
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin et plage tres bien aménagée
Stayed 8 nights in Dec 2018

8/10 Good

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
من تقدم لتقدم
نزلت فى هذا الفندق العام الماضى ولكن هدا العام التحسن اكبير فى الاكل والمشروبات الغرف جيده جدا الانيمشن اصبح متنوع فى فقراته البسين جيد البيتش جميل واشكر مستر اسامه مدير الفندق ومستر ميلاد على سرعة الانجاز قى عملية التسكين وعملهم عل راحة التزلاء
Stayed 3 nights in Jun 2018

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Трэш
Худший отель из всех, где я останавливалась. Крохотная территория, персонал ленивый и хамоватый, еда дрянная. Из хорошего - только небольшой участок моря с рыбками. Не рекомендую никому.
Stayed 2 nights in Jul 2017

6/10 Okay

anita, haarlem

Disliked: Cleanliness, property conditions & facilities
fijne vakantie
we hadden 3 kamers met balkon gereserveerd. de 1ste nacht was een ramp. de kamers en bedden waren niet schoon 1 kamer had geen balkon en 1 kamer had een kapotte deur waardoor deze bleef piepen de volgende dag een upgrade gekregen naar het naast gelegen hotel Spinx. prachtige kamers. het eten was erg eentonig en doordat er veel mensen waren moest je bij de restaurants in de rij staan met veel mensen die daar geen zin in hadden en dus heel onbeschoft er tussen schoven hun borden vol stapelden waardoor de schalen leeg waren als je eindelijk aan de beurt was. hier werd weinig aangedaan. er was onvoldoende personeel om dit goed te regelen. als je dan eindelijk een bord met eten had was er geen plek om te zitten. de tafels die vrijkwamen stonden vol met overgebleven eten. het hotel is mooi het strand heerlijk. personeel doet zijn best maar kreeg te weinig support van de managers. de man die ons incheckte was erg onbeschoft toen we aankwamen en klaagden over de vieze bedden en de kamers. de volgende ochtend stond er iemand anders die regelde wel een nette kamer. de bedden werden niet standaard voorzien van schone lakens na 4 nachten hebben we erom moeten vragen en toen werd er wel verschoond. ik denk niet dat we hier snel terugkomen zeker miet in de zomer. de Isis bar is leuk met 2 goede barmensen. dank je wel mohamed en Bilal. j
Stayed 14 nights in Jul 2017

2/10 Terrible

Karina, Brandenburg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nicht zu empfehlen, Finger weg!!!!!!!!!!!
Hotelmanagement unter aller Kanone. Sollten abgezockt werden. Sollten nicht das Zimmer bekommen, das wir gebucht hatten, Sollten dafür nochmals Aufpreis bezahlen. Weiterhin soll Expedia Geld nicht weitergeleitet haben (Expedia führte Rücksprache mit Hotel und Management, die behaupteten weiter, dass Geld nicht da sei, ließ Mitarbeiterin Expedias am Telefon auch abblitzen und drohte, uns raus zu schmeißen, wenn Geld nicht kommt, da sie Hausrecht besitzen). Expedia schickte Hotel Überweisungsbelege, informierte uns darüber. Nach vier Tagen Rückfrage durch uns beim Hotelmanagement und siehe da, Geld war doch schon längst da und es hat sich alles erledigt. Weiter geht es: Am letzten Tag sollten wir noch eine Nachzahlung leisten, es konnte uns nicht gesagt werden für was. Vorsorglich hatte Hotelmanagement einen Koffer von uns statt vom Zimmer zur Rezeption einfach als Pfand bis zur Bezahlung ohne unser Wissen, eingeschlossen. Wollte Klärung, plötzlich hatte sich Alles erledigt und unser Koffer wurde wieder herausgegeben. In beiden Fällen keine Entschuldigung in irgendeiner Form vom Hotel. Das Essen war jeden Tag das gleiche Allerlei (Reis, Hühnchen, Kartoffeln, Rind als Hackfleisch oder Boulette, Obst nur in Form von Weintrauben, Birne, Apfel ). Getränkekühlung wurde ca. 22 Uhr abgestellt. Es war auch nie ausreichend Geschirr da. Strandzugang für Kinder und ältere Leute, aufgrund Riff, kaputter Betontreppen und rutschige Stegleiter zu gefährlich. Einheimische Urlauber sehr laut.
Stayed 11 nights in Jul 2017