Family beach hotel
Posted May 6, 2016
Overall the hotel has good pool, beach and water slides for kids. Internet was not available in the room and at most part of the hotel except lobby. Room furniture was old and need repair e.g cupboard, locker, no complimentary water in the room, no. of bulbs were fused, no lifts, staff was not always helpful!!
Comment from Hotel Management
May 11, 2016 by Hotel Management, Hotel Management
Dear Mr. Arslan,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Resort Quality Manager