Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Egypt
Posted Jul 29, 2015
Nice and very large hotel .room was very clean, food was average.
for Couplesby Ramy from Bayonne
Lowest level of hospitalityPosted Jul 26, 2015 on Hotels
Definitely not a 5 stars hotel it's a Georges place with the lowest level of hospitality and services. this is my first time I see careless ,untrained unhelpful ,unorganized sometime rude reception staff like the one they have. I would say they kind off lacking the basic skilled of hospitality. Staff work hard but the definition of hospitality is not exist. Example we were placed a food order in the bar area and the food came in, but we didn't get any utensils and when I asked one of the staff behind the bar for knifes and forks" he said you need to go to the main Resturant to get some yourself " and he walked away. Very very few of staff know how to smile. AC most likely is not working in the main Lobby and the main Resturant we were sweating there. Room is nice and clean. Pool is also nice and clean but they let fully dressed people to swim in it. They have a private beach but it's rocky one Food is good it's not very good one. Finally I would say it wasn't the right choice for our vacation.
for Familiesby Carl from Hindhead
A stay in Hargarda!Posted Jun 5, 2015 on Hotels
Family holiday after a stay in Cairo, a little tired and needs some money spent on it, BUT entertainment/Food and staff are beyond excellent!
for Everyoneby A verified traveler from cairo
Nice hotel and pleasant staffPosted Apr 3, 2015
Pros: Quiet, spacious, gardens, beach and the staff
Cons: May be food. It was ok. But I'm vegetarian eating cheese, and it's not always there
We enjoyed the spacious area, the gardens and trees all around.its very peaceful Although we can't see the sea from the room, the walk to the beach is pleasant 5min and I didn't regret not really seeing it from the room. The umbrellas on the beach give a sense of privacy even if crowded The most joyable , is the staff, very helpful, cheerful,..... I brief they made the whole stay experience amazing
for Everyoneby A verified traveler from Singapore
Great resort near the mall and places of interest.Posted Jan 26, 2015
Pros: The BEAUTIFUL beach, great scenery.
Cons: Room wifi didn't work despite trying for 2 days. Amount was refunded with no hassle. The buffet breakfast could do with a change every few days.
Location: The resort is near Senzo mall and about 25 mins from the airport. The Marina and Sheraton street is easily accessible by taxi.
Great experience overall staying here. It's got a beautiful private beach with coral reefs which is about a 10 minute walk from the rooms. Friendly and very helpful staff.
for Everyoneby A verified traveler from Almere
Mooi hotel met genoeg aktiviteitenPosted Jan 24, 2015
Iedere avond amusement. Strand dichtbij. Fitness ruimte aanwezig. Personeel super aardig en beleefd
by A verified traveler from paris
rapport qualité-prix décevantPosted Jan 19, 2015
Pros: Personnel accueillant
Cons: Infrastructures commençant à devenir vétustes
Personnel de l'hôtel accueillant mais plage assez éloignée de l'hôtel. Le prix de l'hôtel est trop élevé par rapport à la qualité des services fournies et des infrastructures.
for Everyoneby A verified traveler
Altes aber schönes HotelPosted Dec 12, 2014
Essen - super kein leckereres Essen in Hurghada bekommen. Zimmer - gross u ausreichend ausgestattet. Anlage - sehr schön, vor allen Dingen der Teich!
for Everyoneby A verified traveler from London
Good hotel but could be betterPosted Dec 2, 2014
This is a big hotel, almost a village. There is a bit of everything: shops, restaurants, pools an a beach bar. I enjoyed my stay and people working there are really lovely. The only problem is that it is too geared towards Russian, there is a russian restaurant, russian karaoke; russians rule...therefore it loses a bit of its egyptian charm. I wish they will think a bit more internationally. The standards of the hotel can be better. One night at the russian restaurant I was given a plastic glass of wine, which was chipped as well. That should never happen in a 5 star resort. It's far from hurghada centre but it has some shops just opposite. All in all though it is a nice place, and I would go back. The private beach is gorgeous.
for Familiesby A verified traveler from Egypt
Well maintained hotel, pleasant staffPosted Oct 14, 2014
Pros: The premises, the friendly staff, and the highly competitive room rates.
Cons: Not much really.
Location: The location was fine. Directly on the beach. Nearby are lots of shops that cater to tourists and sell Egyptian handicrafts and clothing.
The hotel was huge. the premises were well maintained and right on the beach. It had a nice pool, as well as pool for children with fun activities for kids. The rooms were quite well maintained and very clean (not ultra modern, but served the purpose very well). The staff overall were very friendly and warm, especially during meal times at the restaurants. The food was also quite good, and the open buffets were awash with a variety of dishes. The check in and check out was speedy, though the people at the reception could be a tad bit oblivious when they are under stress and the hotel is busy. Overall, it was a pleasant stay, and my children had a lot of fun enjoying the beach and pools.