Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
68% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from N

Used to be nice

Posted Sep 13, 2016
The hotel needs renovation big time. The plumbing and odor at the bathroom were terrible. The staff was not consistently good.
Comment from Hotel Management
Sep 29, 2016 by Guest relation manager, Hotel Management
Dear guest Thank you for your feed back..Concerning your remarks, kindly be informed that we will pass your comment to the relevant departments.We look forward to welcoming you back soon. Kind regards, Guest relation manager.
4 out of 5
by Waleed

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear Waleed, Thank you for choosing our hotel for your holiday.We hope you had a nice stay.We look forward to welcoming you back soon. Kind regards, Guest relation manager
5 out of 5
by A verified traveler

Perfect Hotel

Posted Aug 24, 2016
Pros: Every things
Cons: nothings
Location: the location are for relax
Fantastic hotel, location, service, room, food and every things were perfect as we know about Steigenberger group i hope in near coming days to be there.
Comment from Hotel Management
Sep 29, 2016 by Guest relation manager, Hotel Management
Dear guest, Thank you very much for your nice words here at booking.com. We are glad that you enjoyed your vacation at Steigenberger Golf Resort and hope we will see you again in the future. Best regards, Guest relation manager
4 out of 5
by Dahlia

My first stay at Steigenberger

Posted Aug 1, 2016 on Hotels
It was my first time over Steigegnberger and I really liked the room and it's simplicity yet specious room. I was at Building 7 and it was looking at the lagoon and it was very airy as well as building 8. But it had one small issue, the air condition wasn't functioning properly.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Dahlia, Thank you for your feed back.We are happy that you enjoyed your stay.Concerning your remarks, kindly be informed that we will pass your comment to the relevant departments.We look forward to welcoming you back soon. Kind regards, Guest relation manager.
5 out of 5
by A verified traveler from Saudi

Stay in Gouna

Posted Jul 20, 2016
Pros: Restaurant daily menu
Cons: Nothing
Location: Excellent
Check in is very easy, welcome staff, excellent location, facilities and excellent food menues , I enjoyed my stay, it was one of the best vacations for me and my family
Comment from Hotel Management
Sep 29, 2016 by Guest relation manager, Hotel Management
Dear guest, Thank you very much for your nice words here at booking.com. We are glad that you enjoyed your vacation at Steigenberger Golf Resort and hope we will see you again in the future. Best regards, Guest relation manager
2 out of 5
by A verified traveler from Bahrain

Bad experience

Posted Jul 17, 2016
I had senior citizens and requested to be close to the restaurant and the main facilities of the hotel and the reception staff insisted to put at the far back end of the hotel !!! Food variety and quality was poor due. It was a holiday season and the staff specially the reception couldn't handle the crowd. However the price was reasonable for such inappropriate experience which I will not repeat again
Comment from Hotel Management
Sep 29, 2016 by Guest relation manager, Hotel Management
Dear Guest Thank you for your feed back.Concerning your remarks, kindly be informed that we will pass your comment to the relevant departments.We look forward to welcoming you back soon. Kind regards, Guest relation manager
3 out of 5
by A verified traveler

OK hotel. Not sure if El Gouna has anything better

Posted Jul 14, 2016
Look, I was good with almost everything except the ridiculous towel arrangement. They give you these towel cards, and if you don't give them all back they want 200LE. I'm not stealing towels. And it's not the money. It's the concept. Kids don't know about the card. And there isn't always someone at the towel cart (I had to get the cards myself twice). So, it should be thought out better. Then my Amex and Visa weren't working there. They claimed it was my cards. But they worked at Oberoi (Sahl Hasheesh) just perfectly. Which makes me think they are equipped to deal with foreign visitors. Even when there was a connection issue, Oberoi staff just called it in and handled it. The staff at Steinberger looked at me like "What's next?" Done with El Gouna. If you want a slice of heaven in Egypt, it's Oberoi. Sahl Hasheesh in general.
Comment from Hotel Management
Oct 1, 2016 by guest relation manager, Hotel Management
Dear guest Thank you for your feed back..Concerning your remarks, kindly be informed that we will pass your comment to the relevant departments.We look forward to welcoming you back soon. Kind regards, Guest relation manager.
5 out of 5
by Mona from egypt

comfort

Posted Jun 6, 2016 on Hotels
was very good
Comment from Hotel Management
by Guest Relation Manager, Hotel Management
Dear Mona Thank you very much for your valuable time to write a positive comment .It is a pleasure to read that you enjoyed your time with us . We look forward to welcome you back to here in nearest future! Kindest Regards, Steigenberger Golf Resort Team
4 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Dear guest, Thank you for choosing our hotel for your holiday.We hope you had a nice stay.We look forward to welcoming you back soon. Kind regards, Guest relation manager
3 out of 5
by Ahmed from Cairo

Posted May 30, 2016 on Hotels
Hotel is decent, staff are good but was a little bit boring. It is a great destination for pepole that need realxation. Pools design is not comfy.
Comment from Hotel Management
by Guest Relation Manager, Hotel Management
Dear Ahmed , Thank you for your feed back.We will pass your comment to the relevant departments.We look forward to welcoming you back soon. Kind regards, Steigenberger Golf Resort Team